Charlie's Dodge Chrysler Jeep Ram - Service Center

They treat you right When you take your car into the dealer you always expect that the items they quoted you on will always cost a little more and they will find a ton of When you take your car into the dealer you always expect that the items they quoted you on will always cost a little more and they will find a ton of stuff that needs attention. They took my list, fixed my problems and called me when they found other problems. The car was ready when I picked it up. More

Outstanding service department Your dealership has the most professional and outstanding staff they go above and beyond they adjust adapt and overcome they are true professionals an Your dealership has the most professional and outstanding staff they go above and beyond they adjust adapt and overcome they are true professionals and go out of they way More

Efficiency and honesty is their hallmark I feel this shop is trustworthy .of course they are very knowledgeable about my vehicle. The quality of the work is very good. I am very comfortable I feel this shop is trustworthy .of course they are very knowledgeable about my vehicle. The quality of the work is very good. I am very comfortable with the work performed More

Great Service I went to Charlie's Dodge for service to Replace an Oil Cooler on my 2014. 200S. Promise the next day on time. i would Recommend Charlie's Dodge to an I went to Charlie's Dodge for service to Replace an Oil Cooler on my 2014. 200S. Promise the next day on time. i would Recommend Charlie's Dodge to anyone. More

Very accomodating, knowledable, professional service. I had scheduled our Pacifica for a regular oil change and to address a recall notice we had received. We were processed into the service department by I had scheduled our Pacifica for a regular oil change and to address a recall notice we had received. We were processed into the service department by Nick Schuchman. With the oil change and recall Nick estimated our wait time to be an hour or better. Nick was very accommodating in arranging us a ride to and from a local restaurant where we enjoyed breakfast while waiting on our Pacifica. When we arrived back at the dealership our Pacifica was ready and waiting for us. Just another outstanding experience that we have come to expect over our many year relationship with the Charlie's Dodge Chrysler Jeep Ram sales and service team in Maumee!! More

excellent service scheduled service for a recall and it actually took half the time it stated in the recall papers. will bring our vehicle back here again. scheduled service for a recall and it actually took half the time it stated in the recall papers. will bring our vehicle back here again. More

Routine Oil Change We always take our vehicles to Charlie's for any kind of work that needs to be done. We don't trust anyone else to work on our Dodge truck and Chrysl We always take our vehicles to Charlie's for any kind of work that needs to be done. We don't trust anyone else to work on our Dodge truck and Chrysler 200. More

Good but not perfect! All went well but when I picked up my car my tire low pressure light was on...yellow and message board showing low pressure 30psi in all tires. I woul All went well but when I picked up my car my tire low pressure light was on...yellow and message board showing low pressure 30psi in all tires. I would have hoped when they started and brought the car to me that all warning lights would have been taken care of...but they weren't. Went home and filled all the tires...other than that...all was good. More

Dealership as a whole! I Purchased two vehicles from Charlie’s Dodge and the sales department was outstanding and fair . The service department is outstanding! they go I Purchased two vehicles from Charlie’s Dodge and the sales department was outstanding and fair . The service department is outstanding! they go out of their way to make sure that every customer is taken care of in a manner that they would like to be taken care of! I would recommend this dealership to anybody ! More

BODY SHOP WAS AWESOME! CUSTOMER SERVICE #1 My 2017 Dodge Charger was damaged when another driver slammed into the back of the car. It was taken to Charlie's Dodge and repaired by Rich. I stop My 2017 Dodge Charger was damaged when another driver slammed into the back of the car. It was taken to Charlie's Dodge and repaired by Rich. I stopped several times to check on the progress and each time he took the time to talk to me and show me what he was doing. Kevin and Nick were the guys working in the office and they were very nice too. I chose a car dealer because I wanted it fixed right. I made the correct decision! Despite an overbearing insurance company, Charlie's body shop was working for ME-THE CUSTOMER! I am very pleased with Rich's work and highly recommend him for any body work needed. Because of him, I will be giving Charlie's all of my car business including oil changes, extended warranty, recalls and God forbid, any other body work due to an accident. More