Charlie's Dodge Chrysler Jeep Ram
Maumee , OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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I paid cash for a charger Gt. The car was never clean til I picked it up. Salesman took a vacation and wasn’t present. Paint faded in many spots The front rim was bent I asked t The car was never clean til I picked it up. Salesman took a vacation and wasn’t present. Paint faded in many spots The front rim was bent I asked to have the front end checked due to shaking. Not even a year later the arm is bent and wore my rotors and break pads down $1200 rotors mind you to find out the whole arm attached to the wheel was bent and causing uneven wear and now need new tires. A 32,000 dollar car should make me excited instead has cost me a fortune and will continue to cost me! I would never of bought this car with the paint issues alone. The sales people treated me like crap others just stared like what was I doing there. Waited over a half hour to get acknowledged when I went to give them the check. I am just over all horribly bitter when I look at my car. Don’t feel safe driving it. I’m disabled and on a fixed income. This car was my consolation prize for the medical injury that caused my disability and supposed to be my only investment for my children sadly. I was told the front end was fine and no issues. They lie to get your money and apparently have no issues with ripping off struggling single mothers Larry I hope u enjoyed the commission More
The worst in customer service they had it for 2 weeks and did nothing at all .bad battery never replaced it ,told me it was my cell phone cord that was draining the battery. Saidnitbwas fixed and got it home did nothing at all .bad battery never replaced it ,told me it was my cell phone cord that was draining the battery. Saidnitbwas fixed and got it home and wouldn't start had to buy jumper box to start. Service writer was rude and Prejudice left a message for manager he never called me back..ill never recommend this dealership to anyone. Poor attitudes and not caring about the customer, truck is still under warranty , to rate them if their was a -0 thats what they would get More
The absolute best experience in buying a car i have ever had...Thank You Ashley Wagner and Archie. Highly Recommended Love the car....My wife is a Happy Woman. had...Thank You Ashley Wagner and Archie. Highly Recommended Love the car....My wife is a Happy Woman. More
Bought a Dodge Durango from them, literally drove it off the showroom floor. At 6,200 miles I was driving to work and it completely shutdown with no warning, I couldn't even put it in park or cost off the the showroom floor. At 6,200 miles I was driving to work and it completely shutdown with no warning, I couldn't even put it in park or cost off the road. I was in the dark with no lights, including hazard lights. I got it to the them before they opened at 7:30. At 4:00 pm. They hadn't even so much as called so I called them. They had not even looked at it. I asked about a loaner so I could go to work and they said non available. Maybe next week they would get to it or have a loaner. So I was stuck no car to get to work and no need on their part to deal with any of it. They could care less and the car is almost new still and obviously under warranty. More
I was treated very well in a timely manner. Customer service was excellent and I would not even consider another dealer. The thing I like most about Charlie’s Dodge Chrysler Jeep Ram is you get just as service was excellent and I would not even consider another dealer. The thing I like most about Charlie’s Dodge Chrysler Jeep Ram is you get just as good of care while buying and through out your ownership. More
We have been buying and or leasing from Charlie's Dodge for several years. Always great service whether buying, leasing or just going in for general maintenance. We definitely highly recommend them. for several years. Always great service whether buying, leasing or just going in for general maintenance. We definitely highly recommend them. More
I would not go anywhere else. Carlos Rodriguez is the best sales person. The staff is friendly, efficient, and very accommodating. I call Carlos and tell him what I want to do and two days later I’m sign best sales person. The staff is friendly, efficient, and very accommodating. I call Carlos and tell him what I want to do and two days later I’m signing for a vehicle. Third vehicle I have purchased/leased from Charlie’s Dodge, Chrysler, Jeep. Great service department too! Thanks for your great salesmanship Carlos. You are very much appreciated. More
It is a great place and they look out for the customers best interests. I would recommend them out of any dealership. I am very happy with them. best interests. I would recommend them out of any dealership. I am very happy with them. More