Charlie's Dodge Chrysler Jeep Ram
Maumee , OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Showing 208 reviews
Purchasing a Jeep Compass Had a little SNAFU, but Todd and Archie took the time to take care of it! Love my new Jeep Compass! Thanks Guys, I will be back! Had a little SNAFU, but Todd and Archie took the time to take care of it! Love my new Jeep Compass! Thanks Guys, I will be back! More
Happy with my car and happy with my entire experience. I felt that the sales person as well as the entire team did their best to meet and exceed all of my with my car and happy with my entire experience. I felt that the sales person as well as the entire team did their best to meet and exceed all of my expectations by being helpful and making the process as easy as possible. I would recommend them to others. More
Long Relationship I bought my car there in 2011 and Tim Began was a delight to work with on that deal which I was very pleased with. I take my car in for everything an I bought my car there in 2011 and Tim Began was a delight to work with on that deal which I was very pleased with. I take my car in for everything and ALL of the service, people, body shop folks and mechanics have been great. never, EVER any issues of any kind getting service work done. There is no condensation because I am a woman and I fail to understand how anyone can complain of that - don't like somebody's manner? The door isn't locked so just walk out. There is no high pressure for repairs I do not need. I had the driver side door get caught and whipped back in a wind storm and had to have it replaced. No xx, no issues, no problem getting that done. Had an altercation with the wall in my garage and needed some body work done. No xx, no issues, no problem getting that done. All oil changes are taken care of quickly and efficiently. If there are 7 cars in front of you and you have to wait but don't like the waiting area, look around there are several other places to sit and wait for your car. And if the coffee pot is empty, hmmm, let's see how do we fix that? Oh, I know! Ask the folks sitting at the deck right next to the waiting area to make another pot! WOW! What a Ingenious idea. Get real and complain about something legitimate or go sit with salesman Big John - he's always a delight to chat with. More
Customer service was fantastic Everyone at the dealership was amazing. Great experience. Ask for Brian Bedee. Top notch salesman! We will definitely return there again and highly re Everyone at the dealership was amazing. Great experience. Ask for Brian Bedee. Top notch salesman! We will definitely return there again and highly recommend this dealership to everyone. More
Saturday Service I took my vehicle in on a Saturday to deal with a recall. I had an appointment a short time after open that I was going to walk to while waiting for I took my vehicle in on a Saturday to deal with a recall. I had an appointment a short time after open that I was going to walk to while waiting for my car. Chris in the Service Dept would NOT let me walk because it there are no sidewalks for part of the street. Even though there is no shuttle service on Saturday, he made sure someone took me to my appointment AND picked me up after. I won't take my car anywhere else. Customer Service can't be beat. More
Customer service was awesome Nick, in the body shop was excellent to work with. Car came in to be fixed after a accident. They took the time to cover parts of the car that were e Nick, in the body shop was excellent to work with. Car came in to be fixed after a accident. They took the time to cover parts of the car that were exposed to the elements so the inside and trunk would not get wet. Took care of all issues and set us up with loaner car. Took all my calls if I had concerns and answered them promptly. Couldn’t have been any better service... More
Service I took my Pacifica in for oil change. They finished and said it also had a recall which they also fixed. Timing was about right and always friendly. I took my Pacifica in for oil change. They finished and said it also had a recall which they also fixed. Timing was about right and always friendly. People have said waiting area was too small. Bunk. It usually doesn't take that long and they have a tv, coffee, and bottled water available. What else does one need? More
has issues there for a recall on the cruise control. fast service. only problem was the waiting area. very small and the loud speakers paging employees was rig there for a recall on the cruise control. fast service. only problem was the waiting area. very small and the loud speakers paging employees was right there! really obnoxious. if I everhave to come back, I'll find a different place to wait. I did like the pager system More
Fix recalls Service was quick and done under the wait time given. Very nice rep who helped me. Waiting area however is a bit small. My appointment was in the la Service was quick and done under the wait time given. Very nice rep who helped me. Waiting area however is a bit small. My appointment was in the late morning and the coffee pots were empty. More
Brake repair Have always been well served. Staff is courteous and helpful. Repairs are completed in a timely manner and a loaner was provided when needed. Satisfi Have always been well served. Staff is courteous and helpful. Repairs are completed in a timely manner and a loaner was provided when needed. Satisfied customer. More