Charlie Clark Nissan Brownsville

Pésima asistencia al público! Supervisores no tienen ética profesional o ningún ejemplo de liderazgo. Hablé con varias personas, incluyendo a Brenda. Y si ninguna atención dijo qu Supervisores no tienen ética profesional o ningún ejemplo de liderazgo. Hablé con varias personas, incluyendo a Brenda. Y si ninguna atención dijo que no me podía ayudar para lo que yo buscaba. Josh, otro supervisor ni tuvo la cortesía de expresar algún apoyo al cliente. Si yo fuese un reviewer encubierto, créanme que todo el incidente lo hubiera grabado para que el público se diera cuenta de lo que realmente sucede en el dealership. Del 1-5 doy 0! More

Came in for a Nissan 2017 factory part recall replacement, dealership did not have the parts only found out 2 hours later when they started to work on my car. I had made plans a week in advance t replacement, dealership did not have the parts only found out 2 hours later when they started to work on my car. I had made plans a week in advance to bring my car into service, with appointment at 7:00 a.m. very disappointed More

2023 Rouge leaked oil bad, wasn't covered by warranty . Had another mechanic checkout, turns out no way part couldn't got damaged part is behind cross member and covered on top and bottom. Part would take 1 Had another mechanic checkout, turns out no way part couldn't got damaged part is behind cross member and covered on top and bottom. Part would take 18 days and I had to pay 95 dollars rental.If wanted part I sooner had to pay overnight fee. Don't trust them anymore. Last car I get with them. More

Called dealership to make an apoointment for service on my car. Got transferred to service department multiple times. No one answered and when they did they hung up on me. I called back the receptionist ki my car. Got transferred to service department multiple times. No one answered and when they did they hung up on me. I called back the receptionist kindly transferred my call again a young lady answered and said she was going to transfer my call again. My call was never answered . This was at 2:00p.m wednesday May 4, 2022. I called again around 4:00p.m. receptionist already knew who I was by this time. She transfered my call again and no one answered. I called back again and she said she was sorry and that she would page over the intercome. Call was transferred and no one answered. I called again and asked the receptionist to transfer my call to the service manager....Not Surprised! He never answered. Called back and told the receptionist no one answered and to take note that I was taking my business to walmart automotive center. Very unprofessional, simething is not right in your service department at charlie clark nissan brownsville. I had been a regular for 3 years now. Get your problem fixed!! More

I went to get an oil change I waited there 30 min nobody attend me or ask me what I needed I’m try going to another Charlie Clark attend me or ask me what I needed I’m try going to another Charlie Clark More

I had an excellent service provided in a timely mannered. Friendly employees and clean and appropriate waiting area. I highly recommend it. I will definitely return. Friendly employees and clean and appropriate waiting area. I highly recommend it. I will definitely return. More

We went to the dealership on Boca Chica used lot Saturday. Saw a truck we liked and waited for a deal for our trade in. They gave us a price but they were so busy we left and said we would come back Saturday. Saw a truck we liked and waited for a deal for our trade in. They gave us a price but they were so busy we left and said we would come back on Monday. We called and they told us to come up. We waited for 1/2 hour and then once we demanded our keys back it was then the manager decided to speak with us. But the deal was lower on Monday what they quoted us on Saturday. Instantly we were upset and didn’t want to hear anymore. We left. We will still be out there looking for our truck. More

Mr. Sergio Garcia was great when I went for my oil change , was the first to greet me when I walked In ,very helpful in explaining step by step .. Excellent personally Mr .Garcia !! Keep up the good work ! & , was the first to greet me when I walked In ,very helpful in explaining step by step .. Excellent personally Mr .Garcia !! Keep up the good work ! 💪🏻.. I will definitely be coming back 😎 More

Hi offer to buy my truck. Hi said I'll have a check for you on Monday. Hi never came out of a meeting and never called me back. you on Monday. Hi never came out of a meeting and never called me back. More

Lied too Went to Charlie Clark's to trade in my truck and hopefully qualify for a new one. I am a disabled veteran so my credit is not perfect but I had someon Went to Charlie Clark's to trade in my truck and hopefully qualify for a new one. I am a disabled veteran so my credit is not perfect but I had someone who would co-sign for me if I needed to. Well they ran my credit and indeed I needed a co-signer so I cleared it with the person who offered and they said no problem. Now co-signing and co owing are two different things. Well they led me to believe that was the case. So After they lied to me they lied to the person who offered to sign for me and did so as they were signing the papers. So now I am paying for a truck that is not mine and the person who signed for me is the owner and their credit was hit hard because we did not out right buy the truck. On top of that I am disabled and will now have to spend money on a truck that is not mine so I can get in and out without any problem. Was my first time to get a new vehicle and it was ruined for me. Do not sign anything unless you are 100% sure you know what your getting into. They swindled me and the person who signed for me and did not even try to cover it up. My advice do not shop at any Charles Clark's because they do not have any respect for those who served this country. My Name is John H. More