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Charlie Clark Hyundai

Laredo, TX

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109 Reviews

2420 Jacaman Road

Laredo, TX

78041

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109 Reviews of Charlie Clark Hyundai

April 05, 2023

Dealer totally messed up my new vehicle registration. As a result, I am getting NTTA toll bills for a vehicle that Texas DMV says has my name against the temporary tags that are on the vehicle, which is More

by dave_mcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joey Tupper
December 23, 2017

Great Excellent customer service, they knew what I was looking for and they did their best to find something for me. Definitely will purchase from them agai More

by ariana91184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Puente, Vince Lombrana
Dec 26, 2017 -

Charlie Clark Hyundai responded

Thank you so much for taking the time to write this review. We’re very happy to hear about your positive experience at Brown Hyundai of Laredo. If you have any further needs, do not hesitate to stop by for a visit. Warm regards, Brown Hyundai of Laredo Team

December 15, 2017

EXCEPTIONAL SERVICE!!!!!! HAD AN AWESOME EXPERIENCE! THIS IS MY SECOND VEHICLE I BOUGHT FROM ANGELICA AND ONCE AGAIN SHE WENT ABOVE AND BEYOND TAKING CARE OF THE WHOLE PROCESS More

by arnulfo_cisnerosjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANGELICA
Dec 19, 2017 -

Charlie Clark Hyundai responded

Thank you for leaving us this great review. We are very happy to hear that Angelica and Greg could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Brown Hyundai of Laredo Team

December 12, 2017

Purchase at Hyundai of Laredo. It was an excellent experience even with the small hiccup. Excellent price and service. I will be looking at Hyundai again in a few years when it’s More

by arturobarberena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica Longoria
Dec 13, 2017 -

Charlie Clark Hyundai responded

We do apologize for the small hiccup you experienced getting your new vehicle but we’re glad to hear that things have been smoothed over. It is imperative to us that we make the car-buying an excellent experience. Please let us know if there is anything else about your purchase that you'd like to discuss. Sincerely, Brown Hyundai of Laredo Team

December 05, 2017

Nice Great service and friendly atmosphere the variety of merchandise excellent . Thank for the opportunity to drive a new car , I will stronger recommendi More

by carloserrano1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salinas
Dec 06, 2017 -

Charlie Clark Hyundai responded

Carlo, thank you for the feedback! We are happy to hear of your positive experience at Brown Hyundai of Laredo, and we are grateful you chose us for your automotive needs. We are grateful for your recommendations and we look forward to serving you again in the future! Best regards, Brown Hyundai of Laredo Team

November 29, 2017

Excellent Service Excellent service from top to bottom. Rossy Santos is a great asset for your company and a great help to future customers. Will comeback for another c More

by alexmanuelprusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rossy Santos
Nov 30, 2017 -

Charlie Clark Hyundai responded

Reviews like yours are truly a breath of fresh air, Alex! Rossy is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Brown Hyundai of Laredo Team

November 24, 2017

Great Dealership! Brown Hyundai of Laredo went above and beyond to lead me in purchasing my vehicle. The sales man brought the vehicle to my place of work so I could s More

by miguel.laurel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Puente
Nov 27, 2017 -

Charlie Clark Hyundai responded

Miguel, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a remarkable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Brown Hyundai of Laredo Team

November 24, 2017

Great Car Would have loved to get more trade in value for my car, I don't feel that I got enough being that it was 3 years old and with 32,000 miles on it. More

by bob1mari1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica
Nov 27, 2017 -

Charlie Clark Hyundai responded

Thank you for taking the time to share your feedback. If you have any questions or concerns, please do not hesitate to come see us. Best regards, Brown Hyundai of Laredo Team

November 22, 2017

Unsatisfied Excellent customer service but hiding amounts to make a sale and not providing what was said and promised. I felt that dealership was lacking a knowle More

by bnnavarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 23, 2017 -

Charlie Clark Hyundai responded

Thank you for sharing this review regarding your experience with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please call or visit us at your convenience so we can work towards a resolution. Your satisfaction is of the utmost importance. Regards, Brown Hyundai of Laredo Team

November 10, 2017

Santa Fe Excellent service and saleswoman. Made car delivery to my location. I received price I was comfortable with. I bought the car that I had been looking More

by spena8860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica
Nov 13, 2017 -

Charlie Clark Hyundai responded

We appreciate your positive feedback about our dealership. We do take pride in catering to our guests' automotive needs the best way we can. If you need anything else, please don't hesitate to let us know! Kind regards, Brown Hyundai of Laredo Team

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