Charles Toyota
Norwich, CT
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189 Reviews of Charles Toyota
I spent a whole day checking out five different dealerships some very good,some not. What I found with Jason Cooper was, there was no hard sale. He simplely let the car speak for itself. I knew wha dealerships some very good,some not. What I found with Jason Cooper was, there was no hard sale. He simplely let the car speak for itself. I knew what I wanted and the price was right. Jason was very easy to work with and he made my buying experience very enjoyable. More
They made a mistake but were very professional about it and did everything in their power to make it right, the president of the company called me personally to apologize and make it right. and did everything in their power to make it right, the president of the company called me personally to apologize and make it right. More
The service dept. is excellent and the sales process was very good. A couple of minor issues, but nothing earthshattering. Overall, very good experience. Great very good. A couple of minor issues, but nothing earthshattering. Overall, very good experience. Great More
Everyone we meet at Charles Toyota was friendly, interested in helping us find the right car and did everything to make the deal work for us. Would recommend anyone looking for a good person to buy interested in helping us find the right car and did everything to make the deal work for us. Would recommend anyone looking for a good person to buy a car from to see Mike. More
Chris came highly recommended, as did the whole dealership. I can honestly say that I've never had a better experience than at Charles Toyota. Chris was phenomenal to work with and Scott in finance dealership. I can honestly say that I've never had a better experience than at Charles Toyota. Chris was phenomenal to work with and Scott in finance made the nerve-wracking parts of buying a car amusing and easy. Chris treats his customers like family which is why my boyfriend and his family keep coming back to him. I only wish that I lived closer so my car could always be serviced there too. Go to Charles Toyota, you will not be disappointed. More
This was a totally good experience for me. Mike Collins certainly knew his product. After test driving several other brands of vehicles where the salespeople had very little knowledge of their cars, this w certainly knew his product. After test driving several other brands of vehicles where the salespeople had very little knowledge of their cars, this was a positive change. I was able to purchase a new car - my first - with the assurance that I knew what I was buying. I was comfortable driving the car off the lot knowing what all the controls were and how to use them. Mike spent a lot of time with me going through the car. I also felt very comfortable knowing what my options were for financing my vehicle. More
I was very pleased with the service from Mike Collins. He was kind, patient and assisted me get the truck of my dreams. I rate him a 5 in the overall experience. If by any chance someone I know is looking to was kind, patient and assisted me get the truck of my dreams. I rate him a 5 in the overall experience. If by any chance someone I know is looking to purchase a vehicle I would highly recommend Mike. Thank you! Kind regards, Maria C Alvarez More
My husband and I decided to go out car shopping and we found exactly what we were looking for at Charles Toyota. Mike Collins was outstanding to do business with and made us feel at ease while we were lo found exactly what we were looking for at Charles Toyota. Mike Collins was outstanding to do business with and made us feel at ease while we were looking for our new car. I would recommend Mike to anyone looking at making a purchase. We are very happy about our experience! More
We have purchased cars from Charles in the past and as usual the experience was very good. The people are very helpful in finding us the color and options that we wanted in our new Sienna. Our sales per usual the experience was very good. The people are very helpful in finding us the color and options that we wanted in our new Sienna. Our sales person, Michael Collins, was very informative about the Sienna and the leasing options that was best for us. I will continue to purchase new cars from Charles Toyota in the future and have recommended that dealership to my friends. More