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122 Reviews of Charles Gabus Ford - Service Center
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June 23, 2025
This dealership has taken care of my vehicle since we moved to Des Moines. They have taken good care of my vehicle except for one aspect. We were going in a long driving trip and the dealer talked me int moved to Des Moines. They have taken good care of my vehicle except for one aspect. We were going in a long driving trip and the dealer talked me into getting new tires. Tires are not cheap. We purchased the tires. With less than 30,000 miles on those tires, we were told that they needed to be changed and were becoming unsafe. If the product I was purchasing was only going to last that short of a time, I would not have purchased them. The last oil change I was given a quote for the third time on new tires. To be honest, I am trying to decide if I want to purchase them at the dealer. Still trying to decide. More
by dshms5
Employees Worked With
June 10, 2025
Everyone was great to work with. We were 200 miles from home and wondered what to do. They got us fixed way faster than I expected and gave us a ride to and from the pork expo. Would We were 200 miles from home and wondered what to do. They got us fixed way faster than I expected and gave us a ride to and from the pork expo. Would definitely recommend this shop More
by gratayken
June 06, 2025
Very friendly and courteous and always willing to talk to me regarding the progress of my vehicle and was very helpful about returning my rental vehicle. me regarding the progress of my vehicle and was very helpful about returning my rental vehicle. More
by ONEBUSYMOM1965
Employees Worked With
June 04, 2025
Michelle was very helpful and polite. Easy to get appointment and done on time. I will be coming back. Easy to get appointment and done on time. I will be coming back. More
by jerry.r.gray7
Employees Worked With
June 04, 2025
Great Service, professional employees. Kept me informed through the complete visit. My service writer David M. was top notch professional and made my visit painless. Kept me informed through the complete visit. My service writer David M. was top notch professional and made my visit painless. More
by Tony Palladino
Employees Worked With
May 27, 2025
Customer for life! Great service! Always available to answer my questions. They have the mindset that the customer is #1 Great service! Always available to answer my questions. They have the mindset that the customer is #1 More
by Remlaplabs
May 16, 2025
Takes 5 days to get into service for an issue. My check engine light came on and I had to wait five days to get it in. My check engine light came on and I had to wait five days to get it in. More
by Betsy
Employees Worked With
March 11, 2025
Very informative. .good explanation of all aspects of the service that was conducted...very courteous .good explanation of all aspects of the service that was conducted...very courteous More
by Daveshetterly5
Employees Worked With
March 06, 2025
Awesome service and great customer service. The shuttle driver was very helpful and polite, definitely will use again The shuttle driver was very helpful and polite, definitely will use again More
by Steve
Employees Worked With
