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Charles Gabus Ford - Service Center

Des Moines, IA

4.7
114 Reviews

114 Reviews of Charles Gabus Ford - Service Center

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March 11, 2025

Very informative. .good explanation of all aspects of the service that was conducted...very courteous More

by Daveshetterly5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Awesome service and great customer service. The shuttle driver was very helpful and polite, definitely will use again More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 20, 2025

I was very pleased on how you got everything done as soon as possible thank you More

by moore4u_33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

We had to have our car towed in with an unexpected problem. Repairs were done quickly, service staff quite pleasant More

by ewbusymom1
Recommend Dealer
Yes
Employees Worked With
David Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 27, 2024

I was pleased with the service. If everyone was prompt. They kept me informed of all decisions. I will come back. More

by iowamahoneymd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2024

Large and very comfortable lounge for customers. Friendly staff and courteous. I had an oil change. And will bring my SUV back for any service I need done. More

by ALI R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

We came without appointment concerning an issue with our battery in the F150. They handled it quickly and satisfactorily. More

by jack.vanlaar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Service rep is always very courteous, schedules repairs in a timely manner and informs me of process and options for repairs. More

by mike.rcsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
November 22, 2024

Expensive as all dealerships are butI am very satisfied with their service and they did so in a timely manner. More

by braddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

My vehicle servicing was completed quickly and very professionally including a video of my vehicle inspection. Very courteous staff More

by Kbaileyeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
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