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Charles Gabus Ford - Service Center

Des Moines, IA

4.7
141 Reviews

141 Reviews of Charles Gabus Ford - Service Center

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October 02, 2025

Excellent body work at fair pricing to the other party's insurance company. I would use them again. Matt was excellent to work with. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Matt Menegay, body shop estimator
October 02, 2025

Very helpful! Kind workers and great at corresponding with those of us you deal with. I greatly appreciate your expertise. More

by jmfreicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2025

Excellent service ! Very pleased with Charles Gabus Ford.... 6 new vehicles purchased in last 25 years.. More

by Bob Funk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Wolter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Marmet
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

I went in for an oil change and got a video of their inspection. It was all very nice. More

by Consort.of.Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Charles Gabus Ford responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

September 02, 2025

Very professional and prompt. Service kept me informed about the progress and the needed work More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

August 30, 2025

Very good. Especially the service department because they gave advice for my future service work. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Charles Gabus Ford responded

Hi Steve, your comments keep us motivated and working hard for all our guests! Safe travels!

August 27, 2025

Very efficient service, in and out quickly. Knowledgable staff. Payment method needs to be updated (no tap option). More

by gdoelle1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Rubenking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Charles Gabus Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 26, 2025

The mobile service (thank you, John! ) have been amazing… coming to my home garage or finding my vehicle at my work parking lot & providing its needed services on the spot. And the time More

by Harold G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in sales & John in repair & maintenance
Sep 02, 2025 -

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

August 15, 2025

Very true, they are the best team in dsm. very professionals and hospitable. We know Robert for years and his team is amazing with Adam's great smile!! My family and I greatly appreciate all o More

by M.a.halim ( halim)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Charles Gabus Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

August 14, 2025

Friendly staff and nice facility. Knowledgeable mechanics/ I like my ford to be worked on by people who know my car. Only knock is prices are too high More

by jim.kuhlman69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Charles Gabus Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels! Service Manager, Robert Kritenbrink (575)270-5531 or Robert@charlesgabus.com

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