Charles Gabus Ford

If you buy a vehicle anywhere else, you are robbing yourself of a "better than expected" experience! I planned on buying a Camry, Accord or Sonata only to find out that the Fusion was a much better ch yourself of a "better than expected" experience! I planned on buying a Camry, Accord or Sonata only to find out that the Fusion was a much better choice. Not to forget that Ford is one of the few American Cars that did not take part in the government bailout. That matters to me and my family. More

Noah was excellent to work with and he kept me informed. I felt like a valued customer and that is a good feeling. Thanks, Noah. I felt like a valued customer and that is a good feeling. Thanks, Noah. More

My husband and I are very pleased with our experience at Charles Gabus Ford. We did not feel pressured to buy in any way. We felt we knew what we wanted upon arrival, and was not talked out of my objectiv Charles Gabus Ford. We did not feel pressured to buy in any way. We felt we knew what we wanted upon arrival, and was not talked out of my objective. Marde was there for us within a couple minutes of arrival, and wanted to show us what they had. He is a very enthusiastic ford lover, and a very proud, and dedicated employee for Charles Gabus. We were very fortunate that he was the salesman that came to us that day. He explained the vehicle we chose in such a way that we understood how the vehicle ran. We are new to the SYNC system, and Marde helped pair my phone, and set some country channels for us. He explained what he was doing,as he went through that process. We also made a call to my 90yr old parents to help me understand the process of calling out. I do like the SYNC system services, and will probably keep that feature going. Marde returned to us after each step in the process of finance and delivery of our fusion. He stayed with his customer, and that made us feel more comfortable. As we drove away, Marde was there congratulating us and wishing us well! Thank you for the dedication in how you choose your employees at Charles Gabus Ford! It takes a special person to sell me, and you have that in Marde. You have a special person in Marde Austin, and we can not say enough about our treatment that day. It just happened to be my birthday, and it turned out to be a very special day indeed. Thank You Again, Mary & Jay Stierwalt More

Excellent customer relations! Todd attempted to address all my concerns and his follow-up was extremely effective. Such attention is exemplary and makes one want to deal with your dealership. all my concerns and his follow-up was extremely effective. Such attention is exemplary and makes one want to deal with your dealership. More

we stopped to look and we found a great car the sales people were great they took the time to make sure we knew the car how it is inside and out would rate this expirence at A+A+ or a 10 people were great they took the time to make sure we knew the car how it is inside and out would rate this expirence at A+A+ or a 10 More

Kelly was great to work with as well as the whole dealership is why we bought our new Fushion. They did the best they could do with price, quality and timeliness of the whole experience. dealership is why we bought our new Fushion. They did the best they could do with price, quality and timeliness of the whole experience. More

After moving to Iowa 6 years ago, we just purchased our third car here at Charles Gabus Ford. We have had Pat Crane all three times when dealing and he has been great to work with. He took great care of third car here at Charles Gabus Ford. We have had Pat Crane all three times when dealing and he has been great to work with. He took great care of us and have recommended this dealership to all our family and friends, and to especially ask for Pat. My wife likes to take the car in for oil changes as they really have great customer service department also, and that means ALOT! We are really glad that we chose to come here when we moved into the area. More

I had been dealing with a dealership for three weeks when looking for a newer car to get into but after much waiting for a response a friend referred me to Charles Gabus Ford so I went online, found the vehi looking for a newer car to get into but after much waiting for a response a friend referred me to Charles Gabus Ford so I went online, found the vehicle I wanted and filled out the application. Much to my surprise and negotiating skills (on Noah's part) I got approved for the vehicle I wanted the next day and due to some conflicts at home was able to drive it home two days from when I first submitted the application. Noah was great in all aspects of my experience. We'll be back to get my husband into another vehicle, hopefully soon! More

We received excellent service from Kelly Cornish. We had We received excellent service from Kelly Cornish. We had called earlier on Saturday am and asked about the gold 2012 escape. We agreed on a time We received excellent service from Kelly Cornish. We had called earlier on Saturday am and asked about the gold 2012 escape. We agreed on a time to meet. He was prompt and friendly. He had the escape pulled out of your inventory and sitting out front. He told us about the car and its features. Offering us a test drive he took our car for a drive. When we got back, he told us additional information that we had questions about. We agreed on the option of 0% financing with additional discounts on the 2012 model. We traded in our car. We expected we would have to come back for it on Monday, but Kelly said it could be ready in a couple hours, which was helpful since we live 75 miles away. Car was ready as promised and the gentleman, I don't remember his name, as very helpful with explaining warranty, features including no gas cap, and especially the radio. A very good experience. I definitely will recommend this dealership. Sincerely, Dean Stormer More