Charles Gabus Ford

I had recently been in an accident where my 2012 Ford Escape was totaled. Because of the great experience I had with Kelly Cornish I called him on a Friday. It was his day off but when I explained I wo Escape was totaled. Because of the great experience I had with Kelly Cornish I called him on a Friday. It was his day off but when I explained I would not be able to have the rental car much longer he came in. I had already done a lot of research on line and knew what I wanted. He went and got the 2014 Escape and we took off for a test drive. It was a done deal. Kelly again made the purchase very easy. The price of the Escape was actually much less than it showed on line so that was a wonderful surprise. We drove it off the lot that evening. I cannot thank him enough for coming in on his day off. So far all is great and I have and would recommend Charles Gabus Ford and Kelly to anyone. More

I loved My experience with Charles Gabus Ford. They are the one dealer that I would buy from again and recommend to anyone that Wants to buy a new car. the one dealer that I would buy from again and recommend to anyone that Wants to buy a new car. More

We were treated very well during our experience. Josh was very patient and kind. He answered all of our questions and made us feel like we mattered to him. Everyone at the dealership was also very help was very patient and kind. He answered all of our questions and made us feel like we mattered to him. Everyone at the dealership was also very helpful and friendly. More

We were in town for the State Fair and were in the market for a vehicle, we found the exact match on line, called Les, and the deal was done. My family in the area buys several cars from Les Sharpe and ever for a vehicle, we found the exact match on line, called Les, and the deal was done. My family in the area buys several cars from Les Sharpe and every experience is a great one. More

I appreciated that Jeff realized immediately that I had done my research and didn't insult me with low-ball quotes. I was looking for a straight-shooter and found it in Jeff. I would have walked out if I h done my research and didn't insult me with low-ball quotes. I was looking for a straight-shooter and found it in Jeff. I would have walked out if I had experienced what many people think of as a "typical car buying" process. While my experiences with Jeff were very good, I do have to point out that Ford Motor Co. could do a much better job of keeping customers informed when ordering a new vehicle. My new F-150 took nine and a half weeks to arrive and Jeff had trouble getting me any firm updates on the progress of the process. In this day and age, I would think Ford would want to do it's best to keep a new buyer informed and excited as they go through the building and delivery of their ordered to spec vehicle. I would suggest sending out text messages at different stages of the cycle so the buyer feels informed and engaged during the long wait. While I love my new truck and it was worth the wait, I think Ford could certainly improve the overall expereince for someone ordering a new car or truck. More

I was more then happy with Steve. He showed me a lot of different cars and different Models. The one I chose had some issues with the hub caps. He had them replaced. Great. I was shown a lot of things abou different cars and different Models. The one I chose had some issues with the hub caps. He had them replaced. Great. I was shown a lot of things about how to operate things in the car. It was really nice to do it in a climate controlled environment. the whole experience was great. More

I've had a good experience thus far working with Noah Wolter. I will add more information once the vehicle purchase process has been completed. Wolter. I will add more information once the vehicle purchase process has been completed. More

Our experience with Charles Gabus Ford started with a drive-by of their lot on my way to my military duty as I live 2 hours away. Once the wife and I were able to stop in and check out the car we were lo drive-by of their lot on my way to my military duty as I live 2 hours away. Once the wife and I were able to stop in and check out the car we were looking at (2013 Ford Focus ST), we talked with Josh Christensen as he went over the car after finding out more about us and what we were looking for in a car and why we wanted to look at the Focus ST. Josh went along with us as we test drove the car. We loved the car, so a long to making the deal we went. We traded in my wife's car and I feel like we received a great deal and I'm still not disappointed one bit. They went above and beyond making us feel welcome and taken care of. I was a firm GM buyer, but due to GM not being able to stack up on certain aspects, I will be gladly buying another vehicle from Charles Gabus Ford even though it is two hours away and I have multiple dealers with ten minutes. More

I just stopped by Gabus Ford to take a quick look after I had done some online reviewing of the Ford Edge from several different dealerships. Erica Hall greeted me and was very pleasant, knowledgeable, and had done some online reviewing of the Ford Edge from several different dealerships. Erica Hall greeted me and was very pleasant, knowledgeable, and considerate, especially on a Friday afternoon. I surprised myself and made the decision to purchase a new vehicle that day. Jake Simmons walked me through a training session, which lasted long after the dealership had closed for the day!! WOW!! I was able to drive home that day in my new Ford Edge. My sales representative, Erika Hall, stayed throughout the training and left for day herself when I finally drove away. Excellent customer service!! I look forward to a new relationship with Gabus Ford. More