
Charles Gabus Ford
Des Moines, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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I Recently Purchased A Brand New 2013 F150 XLT From Charles Gabus Ford. Pat Calhoun Was The 1st Person To Greet Me As I Walked Up To The Office. My 1st Impression Was He Was Very Friendly And Cheerful. Charles Gabus Ford. Pat Calhoun Was The 1st Person To Greet Me As I Walked Up To The Office. My 1st Impression Was He Was Very Friendly And Cheerful. So Far So Good ! This Was The 1st Time Buying A New Vehicle And I Dreaded The "Pressure" That I Had Heard About When Buying From A Dealership. I Told Pat What I Was Looking For And He Showed Me What They Had. I Found A Beautiful Kodiak Brown F150 XLT And I Took It For A Test Drive And Fell In Love With It. I Told Pat I Wanted To Look Around At Other Dealerships And Think On It Through The Week-End. I Checked And Looked At 3 Other Dealerships And Quickly Realized Charles Gabus Had The Best Deal By Far. Nick Young In Finance Explained All Of The Loan Details And Jeff Duis Coordinated The Delivery And Explained Everything To me About The New Truck Including Getting Me Set Up With Blue Tooth. All I All, What An Outstanding Truck Buying Experience ! Check Charles Gabus Ford Out Before You Make Up Your Mind On A Vehicle Purchase And Ask For Pat Calhoun For A Really Great, No Pressure Sales Representative. More
I called Gabus and we discussed what options I wanted and what price I was willing to pay. I got a call back from my saleswoman stating that they have a F150 in both green and blue with the options I want i what price I was willing to pay. I got a call back from my saleswoman stating that they have a F150 in both green and blue with the options I want in the price range I was looking at. Made the two hour drive to Gabus. We looked at the two trucks to see that neither one of them had the options. So we started looking at F150s that were $2,500 more??? I asked to speak with a manager. I explained how his saleswoman told us that they had trucks with (x) options at (x) price. When we got there that was not the case. The manager shrugged his shoulders and said that was on me and I should of researched it more. I told him speaking to his saleswoman and getting direct info on the phone was my research. He said I should of used the Internet and finished our conversation with a uncomfortable silent blank stare. The manager was an older gentleman. I was absolutely shocked that was all he had to say knowing we drove two hours to get there because of a "mistake" his saleswoman made on not one, but two trucks. Wasted over half a day driving to Gabus Ford to be told "it's on you". I will never consider a purchase from Charles Gabus Ford. More
Excellent experience! Everyone was super friendly and helpful. We got a great deal. We will definitely recommend Charles Gabus Ford to our friends and family. helpful. We got a great deal. We will definitely recommend Charles Gabus Ford to our friends and family. More
This is the first time I've been to Charles Gabus Ford. I was very impressed with the whole process from picking out the Ford Escape I wanted to talking with the Finance department. Brad was very h Ford. I was very impressed with the whole process from picking out the Ford Escape I wanted to talking with the Finance department. Brad was very helpful, and answered all my questions. I will definitely be back in the future! Jennifer More
I purchased my mustang in April 2009. At that time part of the deal offered was "free oil change for life". I was told to just pull in, present your card and I would be taken care of. All went well for 3 y of the deal offered was "free oil change for life". I was told to just pull in, present your card and I would be taken care of. All went well for 3 years. I'm now being told you have to make an appointment for an oil change when I stopped in today. I get off work at 4:30 & the next later appointment would be a week from today. When I asked about leaving it on Saturday morning when they opened, "They would try and fit me in", and could take up to 4 hrs. Really, my choices are 1 week, or 4 hrs. for an oil change. As I began to express my extreme disappointment, the woman doing the scheduling stopped me and said, "you can't think you're the only one", & I told her I realize I'm not the only one wanting service work.This ploy of free oil changes for life doesn't seem to be all it was made out to be at the time of the sale. Is it because its a "free" oil change and now must take a back seat to more profitable customers (if so, it was never mentioned during the sale period), or is this a change in management style toward customers since Charles Gabus passed. Many dealerships have created means of handling passed promises made to customers when sales promotions were presented. I am very pleased with my car. But I could have bought it at any Ford dealership as it is the vehicle I'm happy with. The dealer is quickly becoming something else. I'm sure from now on as I have to make an appointment a week in advance, or make an allowance of 2, 3, or 4 hours for a simple "FREE" oil change...that grain of salt will continue to be pushed a little deeper into the wound! More
My wife and I purchased a 2013 Ford Taurus from Charles Gabus Ford and it was one of the smoothest auto purchase transactions we have had. Erika Hall was an amazing sales representative and really worked Gabus Ford and it was one of the smoothest auto purchase transactions we have had. Erika Hall was an amazing sales representative and really worked hard to make sure all of our needs were met. The professionalism of the team at Charles Gabus Ford was very impressive and we will be back for our next purchase. Thanks to the entire team at Charles Gabus Ford. Todd and Sheryl McMahon More
Our family vehicle was totalled from an accident and we needed another vehicle asap. I looked at a few dealers in the area...trying to decide. Gabus Ford had a great deal online on a low mileage '11 Escape needed another vehicle asap. I looked at a few dealers in the area...trying to decide. Gabus Ford had a great deal online on a low mileage '11 Escape. I called in to inquire further - thinking "what's the catch"? Noah was very helpful and answered all my questions. The test drive convinced me, I have a monthly payment that fits my budget and my family loves the car. We were treated with respect and well taken care of from start to finish. Thank you! More
Once again, our vehicle needs were met by Charles Gabus and Jeff Turner. We are always very satisfied with the selection of vehicles and the knowledge of everyone involved with our purchases. Jeff is a del and Jeff Turner. We are always very satisfied with the selection of vehicles and the knowledge of everyone involved with our purchases. Jeff is a delight to work with and always treats us like family. And rightly so, as we're a part of the Ford 'family', and have been for years. From the minute we walk in to look, talk, and discuss our needs and purchase to visiting with the finance deptartment to going over the features of our new vehicle...it's always a pleasurable experience with all questions and concerns answered before we leave. And we always know Jeff and the entire staff will be there if any future needs or questions arise. Thanks again to all. More
This is the first dealer we have bought a second vehicle from. Both times we have been treated great and given incredible deals both on the sale and the trade-in. When we get our next ride this will be our from. Both times we have been treated great and given incredible deals both on the sale and the trade-in. When we get our next ride this will be our first and probably only stop. I did find funny to buy a used Chevy but get Ford ball caps. More
David Geyer and all of the staff at Charles Gabus were awesome. The price was the best we found in Des Moines and the overall experience was made simple. We will definately buy our next vehicle from Gab awesome. The price was the best we found in Des Moines and the overall experience was made simple. We will definately buy our next vehicle from Gabus. More