Back

Charles Gabus Ford

Des Moines, IA

4.9
564 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
Contact Dealership

4545 Merle Hay Rd

Des Moines, IA

50310

Directions

By Type

Showing 564 reviews

November 09, 2013

I Recently Purchased A Brand New 2013 F150 XLT From Charles Gabus Ford. Pat Calhoun Was The 1st Person To Greet Me As I Walked Up To The Office. My 1st Impression Was He Was Very Friendly And Cheerful. More

by zyxwvut1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Calhoun
Nov 13, 2013 -

Charles Gabus Ford responded

Congratulations on the purchase of your new Ford! We're delighted to hear that Pat provided you with an outstanding new truck buying experience. If you need anything else in the future, please do not hesitate to reach out to us at any time. We're not happy unless our customers are happy, so we know we've done our job when we receive fantastic feedback like this! If you need anything else in the future, please do not hesitate to reach out to us at your earliest convenience. We appreciate you choosing to purchase your new F-150 from our dealership and don't forget to stay up to date on all our latest news by following us on Facebook and Twitter. Best Regards, James Bintner-GM jbintner@charlesgabus.com 515-270-5500

October 26, 2013

I called Gabus and we discussed what options I wanted and what price I was willing to pay. I got a call back from my saleswoman stating that they have a F150 in both green and blue with the options I want i More

by Fordshopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erika Hall
Nov 13, 2013 -

Charles Gabus Ford responded

Thank you for sharing your feedback with us. It is unfortunate to hear that you were displeased with the level of customer service you encountered during your recent visit to our dealership. Providing our patrons with 100% customer satisfaction is our number one priority and we regret you did not experience this level of service. We would appreciate the chance to speak with you directly in hope of ameliorating any issues and growing our dealership in a more positive way. Please contact me with the information provided below to discuss your concerns. Regards, James Bintner- GM jbintner@charlesgabus.com 515-270-5500

October 25, 2013

Excellent experience! Everyone was super friendly and helpful. We got a great deal. We will definitely recommend Charles Gabus Ford to our friends and family. More

by Chriswardyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2013 -

Charles Gabus Ford responded

Thank you for writing this excellent review of our dealership. It's a pleasure to hear that everyone was super friendly and helpful during your recent visit to our dealership. If you have any questions or concerns in the future, please do not hesitate to reach out to us at your earliest convenience. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We hope you're enjoying your new van and we look forward to working with you again soon. Best Regards, James Bintner- GM jbintner@charlesgabus.com

October 15, 2013

This is the first time I've been to Charles Gabus Ford. I was very impressed with the whole process from picking out the Ford Escape I wanted to talking with the Finance department. Brad was very h More

by Jenb4260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2013 -

Charles Gabus Ford responded

Welcome to the Charles Gabus Ford family. Its a pleasure to hear that Brad answered all your questions and was very helpful in picking out a new Ford Escape. We're not happy unless our customers are happy, so we know we've done our job when we receive fantastic feedback like this! If you need anything else in the future, please do not hesitate to reach out to us at your earliest convenience. We appreciate you choosing to purchase your vehicle from our dealership and don't forget to stay up to date on all our latest news by following us on Facebook and Twitter. Best Regards, James Bintner-GM jbintner@charlesgabus.com 515-270-5500

October 03, 2013

I purchased my mustang in April 2009. At that time part of the deal offered was "free oil change for life". I was told to just pull in, present your card and I would be taken care of. All went well for 3 y More

by DWForkner
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
September 21, 2013

My wife and I purchased a 2013 Ford Taurus from Charles Gabus Ford and it was one of the smoothest auto purchase transactions we have had. Erika Hall was an amazing sales representative and really worked More

by tmacfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Hall
Oct 01, 2013 -

Charles Gabus Ford responded

Congratulations on the purchase of your new Ford Taurus! We are delighted to hear that Erika was an amazing sales representative and really worked hard to make sure all of your needs were met. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to take advantage of the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We hope you’re enjoying your new Prius and we look forward to working with you again soon. Best Regards, James Bintner – GM jbintner@charlesgabus.com 515-270-5500

September 17, 2013

Our family vehicle was totalled from an accident and we needed another vehicle asap. I looked at a few dealers in the area...trying to decide. Gabus Ford had a great deal online on a low mileage '11 Escape More

by cascto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2013 -

Charles Gabus Ford responded

Congratulations on the purchase of your new Escape. We are thrilled to hear that Noah was helpful and able to answer all your questions during your recent visit. If you need anything else in the future, please do not hesitate to reach out to us at your earliest convenience. Also, don't forget to follow us on Facebook and Twitter for first access to service specials and promotions. We hope you're enjoying your new Escape and we look forward to working with you again soon. Best Regards, James Bintner - GM jbintner@charlesgabus.com 515-270-5500

September 17, 2013

Once again, our vehicle needs were met by Charles Gabus and Jeff Turner. We are always very satisfied with the selection of vehicles and the knowledge of everyone involved with our purchases. Jeff is a del More

by maryjoandbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2013 -

Charles Gabus Ford responded

We appreciate you sharing your story with us. It's a pleasure to hear that Jeff was a delight to work with and always treats you like family. In the future if you have any questions or concerns, please do not hesitate to reach out to us at any time. Also, don't forget to follow us on Twitter and Facebook for first access to service specials and sales events. Congratulations on the purchase of your new vehicle and we look forward to working with you again soon. Best Regards, James Bintner - GM jbintner@charlesgabus.com 515-270-5500

September 17, 2013

This is the first dealer we have bought a second vehicle from. Both times we have been treated great and given incredible deals both on the sale and the trade-in. When we get our next ride this will be our More

by msgthelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bohall
Sep 23, 2013 -

Charles Gabus Ford responded

Congratulations on the purchase of your new vehicle. We are thrilled to hear that our staff treated you great and gave you an incredible deal. If you need anything else in the future, please feel free to contact us at any time. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We hope you're enjoying your new vehicle and we look forward to working with you again in the future. Best Regards, James Bintner - GM jbintner@charlesgabus.com 515-270-5500

September 16, 2013

David Geyer and all of the staff at Charles Gabus were awesome. The price was the best we found in Des Moines and the overall experience was made simple. We will definately buy our next vehicle from Gab More

by pstowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Geyer
Sep 23, 2013 -

Charles Gabus Ford responded

Welcome to the Charles Gabus Ford family. It's a pleasure to hear that David was able to make your recent purchasing experience simple. In the future, if you have any questions or concerns please do not hesitate to reach out to us at any time. Also, make sure to take advantage of the advertised specials posted regularly to our Facebook and Twitter pages. Congratulations on the purchase of your new vehicle and we hope you enjoy it. Best Regards, James Bintner - GM jbintner@charlesgabus.com 515-270-5500

...
41
...