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Charles Gabus Ford

Des Moines, IA

4.9
564 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 564 reviews

March 11, 2016

Great Experience! My experience was great with Steve! I was trying to buy a car in a short period of time from out of state and Steve worked hard to make sure that it w More

by Kristi8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2016 -

Charles Gabus Ford responded

Hi! Thank you for the great review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to work with you over the last 30 years and we look forward to more years! We truly thank you again and we'll see you again soon! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

March 11, 2016

Mustang # 4 this was the 4th mustang I have purchased from Gabus,over a 30 year stretch , still buying Mustangs,still buying from Gabus,nice to deal with somebody More

by riding-topdown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2016

Just a excellent buying experience! This was my second purchase from Charles Gabus and it couldn't have went been better. Saleman David Geyer was simply amazing, he went beyond to help m More

by herky71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Geyer
Mar 09, 2016 -

Charles Gabus Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

March 02, 2016

Enjoyable experience From start to finish, Ben and I had a great time looking for and driving cars to find the one that was the right for me. Still smiling. More

by Supergirl1965
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2016

Great salesmanship, respect for customer. The no pressure was a huge benefit for me. David Geyer and Dan in finance were both amazing. David understood my hesitancy, worked with me, answered More

by tadpole52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Geyer
February 24, 2016

No hassles! They got it in asap, and I didn't have to worry. They provided a loaner, and even cleaned our car to new condition when we picked it up. More

by WD0FIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martin
February 21, 2016

Excellent service from start to end It's a pleasant surprise to be treated as an individual and not a sales opportunity. Excellent follow through and follow up second car purchase with More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2016

Fast service, excellent customer first attitude. We purchased our 2010 Mustang from Steve Sanders, and we were very happy with how we were treated. He found multiple discounts and beat four other de More

by WD0FIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2016

Great Service! I received outstanding service when I bought my Ford Fusion. The staff was very accommodating and we got a great deal! I will definitely recommend Ch More

by KathrynLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Geyer
February 07, 2016

Another great experience in buying a new car! This was my second new car I purchased from Charles Gabus Ford it in the past few years. I didn't even need to look elsewhere. This experience was More

by Mark B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Rodish
Feb 10, 2016 -

Charles Gabus Ford responded

Thank you for leaving us this great review, Mark. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707

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