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Charles Gabus Ford
Des Moines, IA
567 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area.
At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of ...
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Today:Open today 8:00 AM - 7:00 PM
Closed Now
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 567 reviews
June 13, 2016
So organized and personable! Erika was so wonderful and knowledgeable in answering any questions I had in regards to my new car in email/text the few days before I came down from Erika was so wonderful and knowledgeable in answering any questions I had in regards to my new car in email/text the few days before I came down from Minnesota to pick it up on Saturday! Also both Jeff in and Austin were great in going over everything I needed to know. More
by Kimberly
June 10, 2016
Totally satisfied. Very helpful and courteous and knowledgeable. Could not find Limited F-150 anywhere. Do appreciate their help especially for OLD people and the new Very helpful and courteous and knowledgeable. Could not find Limited F-150 anywhere. Do appreciate their help especially for OLD people and the new technology . More
by J&D Husker fans
Employees Worked With
Gary McKinney and Cole Molyneux, Erika Hall
May 22, 2016
A Good Buying Experience Again This is the second Mustang I have bought from Charles Gabus Ford. I am impressed how easily everyone was to work with, especially Austin Parks. He was This is the second Mustang I have bought from Charles Gabus Ford. I am impressed how easily everyone was to work with, especially Austin Parks. He was very helpful and did everything he could to help me get the car I wanted. The whole process from finding the right car to negotiating a price, setting up financing, and closing the deal went very smoothly. If and when I am in the market for a car, I will definitely go to Charles Gabus Ford and ask for Austin Parks. More
by Michael
Employees Worked With
Brad Rodish in financing., Austin Parks
May 22, 2016
Easy sales Brad Harrison was wonderful to deal with. A straight shooter to deal with. Not only looks out for Charles Gabus Ford but also the customer. Will do bu Brad Harrison was wonderful to deal with. A straight shooter to deal with. Not only looks out for Charles Gabus Ford but also the customer. Will do business again with them. More
by Augustus's
Employees Worked With
Brad Harrison
May 21, 2016
Great Body Shop! Great Service!! I had some aftermarket exterior parts that needed to be removed. Trever Tarkington removed them quick and carefully, he listened to what I wanted and I had some aftermarket exterior parts that needed to be removed. Trever Tarkington removed them quick and carefully, he listened to what I wanted and what I had to say, extremely satisfied with his work. Its always nice to find someone who takes pride in their work! Thank You!! More
by Stangrl
Employees Worked With
Trever Tarkington
May 19, 2016
Great Service! Great car! Great Experience! We recently purchased our new 2016 Ford Fusion from Steve. Steve was a referral from a fellow co-worker who he highly recommended. So we decided to co We recently purchased our new 2016 Ford Fusion from Steve. Steve was a referral from a fellow co-worker who he highly recommended. So we decided to contact Steve, went for a test drive and had the most thorough breakdown of the vehicle that we fell in love and ended up buying the Fusion. Best buying experience! More
by Fusion2016
Employees Worked With
May 06, 2016
2016 F-150 CHARLES GABUS A GREAT BUYING EXPERIENCE !!! The best part of the car buying experience was the knowledgable and friendly employees. From the ordering my truck with the help of Steve Sanders and The best part of the car buying experience was the knowledgable and friendly employees. From the ordering my truck with the help of Steve Sanders and Noah Wolter to the financing department with Brad Rodish my experience was very professional . After I received my truck I got some floor mats and mud flaps. The knowledge of Greg in the parts dept. was great and I had the mud flaps installed by Dustin ,he was very efficient and friendly. More
by Jamesjay
Employees Worked With
Other Employees :
Noah Wolter,Brad Rodish,Greg parts dept.,Justin mechanic.
May 04, 2016
2016 Fiesta This dealership made the buying process very easy! Josh Christensen responded to my internet inquiry right away and answered all of my questions. He w This dealership made the buying process very easy! Josh Christensen responded to my internet inquiry right away and answered all of my questions. He was able to put me in touch with the finance department and they were easy to work with as well. I will recommend to my friends and family that they check Charles Gabus first if they are looking to purchase. More
by Gretchen B
April 14, 2016
The best dealership I have ever dealt with. Internet salesman Steve Sanders and staff were very patient and willing to work with me on my trade and the purchase of a new vehicle. I had never de Internet salesman Steve Sanders and staff were very patient and willing to work with me on my trade and the purchase of a new vehicle. I had never dealt with this dealership before and I live over a hundred miles away, so I didn't really know what to expect. After all was said and done, I am very pleased with my experience and purchase. Also very impressed with the knowledge and professionalism of the staff at Charles Gabus Ford. They made the hassle of buying a new vehicle quick and easy. I myself will be using Charles Gabus Ford again in the future and will refer others to do so as well. More
by Matt Frye
Employees Worked With
April 08, 2016
Out of this world customer service I can not express how satisfied I am with Charles Gabus Ford! The care they give to their customers is outstanding. I have been a customer of theirs f I can not express how satisfied I am with Charles Gabus Ford! The care they give to their customers is outstanding. I have been a customer of theirs for 6+ years and have never had a bad experience and I have dealt with pretty much every part of their company from sales to service to auto body repair (unfortunately multiple times due to deer season). Everyone is always friendly and they get the job done fast and done right the first time. Keep up the exceptional work! Also, your shuttle driver (I believe the morning shift, name possibly Darryl?) also deserves to be recognized. I have rode with both of the gentlemen before and they are both very polite and you can tell they enjoy their job. Thanks again for everything you do! I will definitely be a returning customer if/when I decide to buy new! More
by AMANDA
Employees Worked With
Dave Nagle
