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Charles Gabus Ford

Des Moines, IA

4.8
572 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 572 reviews

June 03, 2025

Everyone I met at this dealership was super nice and they were great to work with. I drove from 3.5 hours away and it was worth the trip! Thank you and here's a shout out to my salesman- Jake Davis! More

by Heather309
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Full staff was professional and courteous throughout the purchase process. This is the third vehicle I have gotten from Gabus Ford. More

by mhunting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I'm not a frequent auto shopper. I believe in buying a new model, taking care of it and driving it as long as safely possible. My previous 2010 Ford Escape was a good car until Iowa More

by safetydavid99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vrieze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian for Technical explanation.
Jun 02, 2025 -

Charles Gabus Ford responded

Hi, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2025

Customer for life! Great service! Always available to answer my questions. They have the mindset that the customer is #1 More

by Remlaplabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Wolter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

A very good experience with open honest dialogue and fair dealing for a used vehicle More

by walter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Westra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
May 29, 2025 -

Charles Gabus Ford responded

Hi Walter, we appreciate your feedback! Safe travels!

May 16, 2025

Takes 5 days to get into service for an issue. My check engine light came on and I had to wait five days to get it in. More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hays
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Todd was my salesman and his help with my purchase was exemplary. It started with my first contact on a Saturday afternoon when I stopped to look at a vehicle on the lot, and continued through the purchas More

by caudlemike58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Charles Gabus Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Charles Gabus Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 13, 2025

Great team to work with. Our experience was lengthy but well worth the wait. We understood that sometimes things just happen. Took our son back the next day and he made a pur More

by Carpncas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Brincks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Westra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Charles Gabus Ford responded

Hi Carpncas, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 11, 2025

Very informative. .good explanation of all aspects of the service that was conducted...very courteous More

by Daveshetterly5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Awesome service and great customer service. The shuttle driver was very helpful and polite, definitely will use again More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Charles Gabus Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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