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Charles Gabus Ford

Des Moines, IA

4.8
658 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 658 reviews

April 10, 2026

I never and I mean never give 5 stars for anything, but they treated me like family from the start and it was my first time at the dealership. I dread going to dealerships, but the next time I need a vehic More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marde Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2026

Casey, Kevin and Peter were great to work with. Made everything easy. They made buying a easy. No pressure. More

by tsmahr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kauzlarich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Lucas
April 01, 2026

They were courteous and kind and willing to work with and they kept me informed about the process More

by robertwissler1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Belzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

Charles Gabus Ford responded

Hi, thank you for sharing your positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2026

My overall experience with the dealership was fantastic. From arrival I was taken care of and shown a level of professionalism I would expect from a large dealer. The individuals I was interacting with were More

by Brandon A Nordman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ratzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Belzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Charles Gabus Ford responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2026

Everyone was real personable and friendly. The dealership was clean and neatly organized. Nice work! More

by imahayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Wolter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Belzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Charles Gabus Ford responded

Hi, thank you so much for your positive comments about Charles Gabus Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2026

Friendly informed service. Jeff Turner was very personable and helpful in our test drive. Thank you. More

by clamfers2601
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Charles Gabus Ford responded

Hi, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2026

My experience in purchasing a vehicle was excellent. Sales representative Luke found the perfect 'new ride' for me. He was professional, courteous, friendly, innovative and kind. The other Charle More

by vkkollmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Belzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter in Finance
Mar 15, 2026 -

Charles Gabus Ford responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2026

Jeff and Dylan were fantastic! ! They made us feel comfortable from the beginning. GREAT Dealership! More

by Johnny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Johnny responded

Highly recommend this Dealership! Very friendly staff and the process of buying our vehicle was amazingly quick and easy! No long drawn out process. I've never had a better vehicle buying experience anywhere. Go to Charles Gabus Ford, you will be very pleased.

February 26, 2026

No pressure sales, everyone i delt with from salesman to service department was exceptional. Definitely a first class dealership. More

by bentspike01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Charles Gabus Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2026

Extremely helpful with purchase, very friendly salesman! Will keep me in contact after purchase. Will keep me updated if any changes need to be made! More

by sjkelso54
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brincks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

sjkelso54 responded

Will keep me updated with any changes that need to be made!

Feb 25, 2026 -

sjkelso54 responded

Thank you for your expertise with my purchase. Was a very pleasant experience!

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