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Charles Gabus Ford

Des Moines, IA

4.8
583 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 583 reviews

June 27, 2025

Have always had great experiences here. The staff is always been very helpful, professional, but also friendly. I have now purchased from them but have been having service done for some tim More

by prstiles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

This dealership has taken care of my vehicle since we moved to Des Moines. They have taken good care of my vehicle except for one aspect. We were going in a long driving trip and the dealer talked me int More

by dshms5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Adam Delmege
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Josh Christensen was very helpful, prompt, and patient. Our entire experience purchasing the truck was a breeze! More

by erinmgerber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Hate car buying. Probably worse thing to do. Anthony did a good job of respecting my dislike and answered all my questions. Made feel comfortable with the purchase. More

by sdsjrode1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ratzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

June 13, 2025

Jac, Casey, Jackie, Rob, We love our new 2025 F150 Platinum! Thank you all for making the purchase of our new vehicle fun and easy! Jeff More

by jdavis11064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Longden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall (Rob) Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Westra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Charles Gabus Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2025

They were able to get our vehicle in quickly and advise us on what was the problem was. More

by Bbjnhowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Charles Gabus Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 12, 2025

Gabus squeezed me in even tho I was tardy. I RECEIVED GOOD ADVICE FROM David. I was out of there in an hour. Not bad. I really appreciate the checks done on my truck so I know how to plan futu More

by cmwjackson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Wilson
June 10, 2025

Everyone was great to work with. We were 200 miles from home and wondered what to do. They got us fixed way faster than I expected and gave us a ride to and from the pork expo. Would More

by gratayken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 06, 2025

Very friendly and courteous and always willing to talk to me regarding the progress of my vehicle and was very helpful about returning my rental vehicle. More

by ONEBUSYMOM1965
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michelle Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Great Service, professional employees. Kept me informed through the complete visit. My service writer David M. was top notch professional and made my visit painless. More

by Tony Palladino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Delmege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kritenbrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Rubenking
5.0
This rating includes all reviews, with more weight given to recent reviews.
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