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Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC - Service Center

Henderson, NC

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510 Reviews

510 Reviews of Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC - Service Center

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September 12, 2022

This is a good dealership but does have problems with their service center now. They are working on the issue. More

by vpanel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hays
Sep 13, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Good Morning! Thanks for your honest review! If you would like to discuss this further please do not hesitate giving us a call! We hope you enjoy your day and look forward to seeing you again!

September 12, 2022

Great place for sales and service,very professional people,have been dealing with them for 30 years More

by rgboyd01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Sep 13, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

That's Awesome!!! We appreciate your business and your trust in us! Enjoy your day and we look forward to seeing you again!!

September 11, 2022

Excellent service and staff. I made an appointment for an oil change and for an intermittent warning light on my dash. Service department was not able to duplicate the warning li More

by Marine2874
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kinton
Sep 13, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for taking the time to leave us this review! We always want to hear about your experiences with us! Glad to hear you had a great one! Please enjoy your day and come back to see us!

September 05, 2022

Service is great. Staff greet you when you come in. Always pleasant to their customers. They make sure they explain everything to you before they begin to work on your More

by lfulcher440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Christy Stainback
Sep 06, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Charles Boyd Chevrolet!!! Exactly what we like to hear! Thanks for taking the time to leave us this great review! Please enjoy your day and come back to see us again!

September 03, 2022

The service was good but lt took longer than I expected to complete my oil change service More

by MELINDA6345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles O'Hara
Sep 03, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

We always aim to get things done in a timely fashion, so our apologies that it took longer than expected Melinda! We do appreciate your high star rating and we hope you come back to see us! Enjoy your weekend!

August 29, 2022

For more than twenty years Charles Boyd Chevrolet has provided all the service for my 2008 Chevy van. The courteous staff always makes me comfortable to put my vehicle in their care. The servicing is d More

by REJOYCEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Brandy Carter, Tim Hays, Christy Stainback, Jay Andrews, John Kinton
Aug 31, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Awesome!! Thanks so much for this wonderfully positive review! We appreciate it and glad everything was done in a timely manner! Thank you for your business and trust in us! Enjoy your night and come see us again soon!

Sep 01, 2022 -

REJOYCEDO responded

I will be back the next time my van needs some expert, gentle care that it always gets at Boyd Chevrolet!

August 18, 2022

Awesome there is nothing else to say great service friendly service and sales people wow More

by MWILLIAMSON18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Crabtree, Tim Hays, Christy Stainback, Jay Andrews
Aug 18, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Exactly what we aim for! Thanks for this great review! Enjoy your evening and come see us again soon!

August 18, 2022

Good employees. Always pleasant and attentive. Good job in scheduling appointments. Good at explaining issues. More

by GATEHOUSE1972
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christy Stainback
Aug 20, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks for this positive review! So glad our service team has exceeded your expectations! We appreciate you taking the time to leave us this awesome review! Please enjoy your day and come back to see us soon!

August 11, 2022

Folks need to understand that I choose to go to Charles Boyd GMC of Henderson for service.The reasons are simple they take care of my needs in a timely manner and treat me like family. Tim Hays and the who More

by Charles.beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff , Tim Hays
Aug 12, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks so much for this awesome review Mr. Charles! We really appreciate it and are so glad you have found Tim and the rest of our service team to be so helpful and informative! And getting thing's done in a timely manner! That's great! Thank you for your business and trust in us! Enjoy your weekend and we look forward to seeing you again soon!

August 11, 2022

Great service. Friendly personnel wait time very minimal kept me informed on what was going on More

by LYNN.PARHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Stainback, Jay Andrews
Aug 11, 2022 -

Charles Boyd Chevrolet Cadillac GMC of Henderson, NC responded

Thanks Mrs. Parham for this positive review! We appreciate you taking the time and glad we were able to exceed your expectations! Please come see us again soon and enjoy the rest of your day!