Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Chapman Volkswagen Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.9
430 Reviews
Call Dealership (480) 424-3560
View Awards

3700 N 89th St.

Scottsdale, AZ

85251

Directions

By Type

Showing 430 reviews

February 10, 2024

Prompt and attentive service advisor, consistent updates on progress of repairs and the video of the suggested repairs was great! More

by jessica.crowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty parsons
Report | Print
Feb 12, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

February 02, 2024

It was a good experience, the service department was very helpful. Thomas was wonderful to work with. More

by kvcmontei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas in service
Report | Print
Feb 05, 2024 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience with Thomas. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

January 30, 2024

Convenient service appointment ! Ability to go after work and get oil change ! Advisor personable and explained everything thoroughly and Daniel Barajas mechanic did thorough inspect More

by scottrogers18603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty in service , Daniel Barajas service
Report | Print
Jan 31, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Daniel and the service advisor. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

January 29, 2024

Several items needed attention including airbag sensor. Most were under warranty. Very grateful. For some reason radio not operating correctly now. Perhaps because other sensors repaired were related? More

by lhilton3patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny in service
Report | Print
Jan 31, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and we hope to have the opportunity to rectify this situation regarding the radio. Thank you for your understanding. Wishing you many happy and safe miles!

January 25, 2024

Thank you for all you do for me and my car, we really appreciate it and your great service is the main reason for my continued patronage! More

by doug12398n
Recommend Dealer
Yes
Employees Worked With
Manuel Sanchez, Guy Carraux, Roland Ugho, Lauren DeLeers
Report | Print
Jan 26, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

January 24, 2024

Alex in service was awesome and so professional. I have had a nightmare with Berge VW and you guys have saved me from leaving VW all together. Thank you so much. More

by brandiy31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 26, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Alex. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

January 23, 2024

Excellent service department as always! Ty is fantastic and the VW mechanics are the very best More

by bwhitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Report | Print
Jan 26, 2024 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Ty. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

January 23, 2024

Professional, Courteous , informative and fair, great customer service , only negative.. to far away and limited shuttle range ride share limited More

by hectorvelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez, Lester Parrales
Report | Print
Jan 26, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

January 17, 2024

Booked appointment online with ease. Started appointment on time. They provided service as promised, car runs nice. More

by aholelei0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TY
Report | Print
Jan 18, 2024 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

January 17, 2024

Great service and Ty Parsons always takes great care of our needs! Well done as usual, More

by TomC7354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty parsons
Report | Print
Jan 18, 2024 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Ty Parsons. We take pride in serving our customers and hope to see you again soon!

1
...
6
7
8
...
43