Chapman Volkswagen Scottsdale

Chapman VW is Great I was greeted cordially by James of the Internet Sales department and was promptly assigned a sales consultant named Tavo Terrazas who walked me throu I was greeted cordially by James of the Internet Sales department and was promptly assigned a sales consultant named Tavo Terrazas who walked me through a detailed product introduction and comprehensive test drive. Tavo spent all the time I needed to understand the Passat TDI SEL's multiple features. The negotiation was quick, the car was prepped in no time and I was on my way. I was impressed with Chapman's process and Tavo's professional approach. It was night and day when compared with another dealer I had just seen a few days before. I would recommend Chapman VW to anyone looking for a fair deal and good communication. Tavo pulled it all together for me. Thanks. More

I had a fantastic experience with Chapman Volkswagen from beginning to the end of my purchase. I am recommending this dealership to all my friends and family. If you want to deal with people that go above an beginning to the end of my purchase. I am recommending this dealership to all my friends and family. If you want to deal with people that go above and beyond excellence this is truly the dealership for you! I drove off the lot with my 2014 VW Passat TDI SE in record time. More

From the very first experience at Chapman, getting out of the car at the lot, I was really impressed. I was shopping with my teenage daughter but for a car for myself, as I wanted her to see the process, and the car at the lot, I was really impressed. I was shopping with my teenage daughter but for a car for myself, as I wanted her to see the process, and Frank (my salesman) made sure to include her throughout. There was literally no pressure - here's what we have and can do for you - and I appreciated that immensely. We were at the lot for under an hour the first day, including the test drive and speaking about what I wanted, and I asked them to call the next day if they could make the deal work. The next day Scott and I talked on the phone and agreed on terms, and I was in and out very rapidly that afternoon to sign paperwork and pick up my car. No games, a very fair deal that my bank fleet buyer said was better than he could do, and great people to work with throughout. I will refer friends and repeat as a Chapman customer. More

Im a first time buyer and this dealership along with the staff went out of there way to get me exactly what I wanted while working within my budget and also taking the time I needed without pressuring anyth staff went out of there way to get me exactly what I wanted while working within my budget and also taking the time I needed without pressuring anything. Highly recommended and I will be back! More

I purchased a 2011 Jetta golf last night from Dylan and the experience was great. I was very impressed by the friendly staff and how easy they made the entire process. I've always used their service dept the experience was great. I was very impressed by the friendly staff and how easy they made the entire process. I've always used their service dept for my previous VW as well as my husbands', now that I've purchased a vehcile there as well and had yet another great experience, I highly recommend Chapman for all your VW needs. More

Jesse Blount was a great and fair salesperson. We knew what we wanted and how much we could spend and he made it happen. He probably didn't make anything on the deal since we got it so cheap, but he did i what we wanted and how much we could spend and he made it happen. He probably didn't make anything on the deal since we got it so cheap, but he did it anyway. I highly recommend him More

Mike went above and beyond to get me the car I wanted for an excellent price. Even after I left the dealership he continues to be available for any questions I have . I had an excellent experience at chapman an excellent price. Even after I left the dealership he continues to be available for any questions I have . I had an excellent experience at chapman and would highly recommend them. More