Chapman Volkswagen Scottsdale

2017 Volkswagen Beetle Ricardo Downie and the Finance Team were easy to work with. I didn't feel pressured into making an immediate decision and was able to sleep on it and Ricardo Downie and the Finance Team were easy to work with. I didn't feel pressured into making an immediate decision and was able to sleep on it and think it over. I decided to purchase the following day. The paperwork was pretty streamlined and I didn't have to spend hours there bantering back and forth. Tami More

Great experience! Chapman VW is the best place to go! The whole team was a pleasure to work with. Andy, Javier, and Josh were particularily helpful. They were very acco Chapman VW is the best place to go! The whole team was a pleasure to work with. Andy, Javier, and Josh were particularily helpful. They were very accomodating, explained everything very well, made sure I was satisfied, and were very personable on top of it all. Would highly recommend working with this team. More

Fantastic Service. Great experience Great experience from the moment we walked in the door. Ruben was a fantastic salesman, and the management and finance team were great to deal with. Great experience from the moment we walked in the door. Ruben was a fantastic salesman, and the management and finance team were great to deal with. Not only was the car buying experience great, but they were so kind and patient with my kids during our time there, which means a lot to a mom. I really appreciated the relaxed and kind attitude of everyone we dealt with, and the candour from Ruben and the manager. We had visited another dealership and were not happy with the service we received, which made this experience even better. I would send my friends to Chapman and to Ruben any day! More

Great experience Super easy, no hastle, and great price..the 3 things I look for when buying a vehicle. Staff was very friendly and made this the best experience ever. Super easy, no hastle, and great price..the 3 things I look for when buying a vehicle. Staff was very friendly and made this the best experience ever. More

Friendly, genuine and knowledgeable After visiting another dealership where I walked away irritated and annoyed by the cheesy, high-pressure salesman, it was so refreshing to meet Kelley After visiting another dealership where I walked away irritated and annoyed by the cheesy, high-pressure salesman, it was so refreshing to meet Kelley and discuss my situation with her. She was extremely helpful and went out of her way to find answers to my questions and make the sales process as stress-free as possible. She didn't pressure me into staying to buy the car after the test drive and didn't badger me with phone calls while I took time to make my decision. Much of the paperwork was done over the phone and internet so my total time spent at the dealership was less than an hour. Easiest car buying experience I've ever had! More

Kelly and Rob are the best! Kelly and Rob were fantastic to work with. I wanted a specific car and they made it happen, and Ruben taught me how to use all the new electronics in Kelly and Rob were fantastic to work with. I wanted a specific car and they made it happen, and Ruben taught me how to use all the new electronics in the car. I couldn't be happier. More

Awesome Team I can't tell you how grateful I'm to have met and worked with Kelley and the team at Chapman. I can honestly say they went above and beyond. I made a I can't tell you how grateful I'm to have met and worked with Kelley and the team at Chapman. I can honestly say they went above and beyond. I made a huge oversite and Kelley and Management staff were exceptional in making sure the issue was resolved and I was happy. I look forward to doing business with Chapman and Kelley Madden again in the future. Sincerely one happy customer Steven Kussatz More

Easy and pleasant Kelley and everybody who helped was fantastic. The leasing experience was easy and everybody was so cooperative and listened to what we wanted. Nobody Kelley and everybody who helped was fantastic. The leasing experience was easy and everybody was so cooperative and listened to what we wanted. Nobody was pushy. We will definitely lease from this dealership again. thank you. More

Excellent service I was helped by Ruben Torres. He was knowledgeable and never pushy. I got the deal I wanted on a Tiguan for my wife and would definitely shop back w I was helped by Ruben Torres. He was knowledgeable and never pushy. I got the deal I wanted on a Tiguan for my wife and would definitely shop back when I finally decide to get me a GTI. More

Excellent experience from the time I walked in the door. The experience was excellent from the time I waled into the door. The sales person was professional, knowledgeable of the autos and attentive to my c The experience was excellent from the time I waled into the door. The sales person was professional, knowledgeable of the autos and attentive to my car buying need. My experience was low stress, productive and enjoyable. I highly recommend Kelly Madden and the Chapman dealership. More