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Chapman Volkswagen Scottsdale

Scottsdale, AZ

4.9
430 Reviews

3700 N 89th St.

Scottsdale, AZ

85251

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Showing 430 reviews

April 30, 2018

Kelly and Rob are the best! Kelly and Rob were fantastic to work with. I wanted a specific car and they made it happen, and Ruben taught me how to use all the new electronics in More

by JettaLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Madden, Robert Revere, Ruben Torres
May 07, 2018 -

Chapman Volkswagen Scottsdale responded

Hi JettaLover, Thank you for your business and for taking time to write a great review for Ruben, Kelley and Rob, we greatly appreciate it! Chantel James Customer Relations Assistant Chapman Scottsdale AutoShow

April 25, 2018

Awesome Team I can't tell you how grateful I'm to have met and worked with Kelley and the team at Chapman. I can honestly say they went above and beyond. I made a More

by Mnkussatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sales Manager and Mike Wally , Kelley Madden, Greg Proctor
May 07, 2018 -

Chapman Volkswagen Scottsdale responded

Hi mnkussatz, Wow! What a great review for Kelley and the team at Chapman Volkswagen. We certainly appreciate your review and your business. Chantel James Customer Relations Assistant Chapman Scottsdale AutoShow

April 20, 2018

Easy and pleasant Kelley and everybody who helped was fantastic. The leasing experience was easy and everybody was so cooperative and listened to what we wanted. Nobody More

by SC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Madden
May 07, 2018 -

Chapman Volkswagen Scottsdale responded

Hi SC, We’re pleased to hear you had a low key, pleasurable experience with Kelley. Thank you for your review, we value your business. Chantel James Customer Relations Assistant Chapman Scottsdale AutoShow

April 17, 2018

Excellent service I was helped by Ruben Torres. He was knowledgeable and never pushy. I got the deal I wanted on a Tiguan for my wife and would definitely shop back w More

by Francisco Matta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Torres
May 07, 2018 -

Chapman Volkswagen Scottsdale responded

Hi Francisco Matta, Terrific! We love to hear that you had an amazing experience with Ruben Torres, he appreciates the kuddos. We look forward to seeing you again. Chantel James Customer Relations Assistant Chapman Scottsdale AutoShow

March 03, 2018

Excellent experience from the time I walked in the door. The experience was excellent from the time I waled into the door. The sales person was professional, knowledgeable of the autos and attentive to my c More

by VWTaureg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Torres Santos, Service Manager, Floor Manager, Sales Manager and Finance Manager, Kelley Madden
Mar 06, 2018 -

Chapman Volkswagen Scottsdale responded

VWTaureg123, Thank you so much for the positive and kind feedback. We know you have a lot of different choices in a dealership. We are grateful you chose us. Kelley is amazing, and we are so happy you agree. Robert Revere | General Sales Manager Chapman Chrysler Dodge Jeep Ram and Volkswagen

March 01, 2018

Great Experience Kelley was wonderful to work with she is well informed about the features of the vehicles. Gave avery good presentation to my wife on how the Atlas fu More

by Glenn A Mincy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Madden
Mar 02, 2018 -

Chapman Volkswagen Scottsdale responded

Glenn A Mincy, Thank you so much for the kind review about Kelley and your experience with her and us. We sincerely appreciate your business and we look forward to seeing you on your future service visits. Robert Revere | General Sales Manager Chapman Chrysler Dodge Jeep Ram and Volkswagen

February 14, 2018

First Golf GTI Craig, Javier, and Andy were great to work with on leasing my new VW. Everyone at Chapman made the process very easy and fun. They were able to answer More

by specialk22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Strand, Javier Encalada
Feb 19, 2018 -

Chapman Volkswagen Scottsdale responded

Specialk22, We are so grateful for the kind review about your experience with Craig and Javier. We sincerely appreciate your business. We hope you enjoy your new vehicle! Robert Revere General Sales Manager Chapman Chrysler Dodge Jeep Ram and Volkswagen

January 31, 2018

Sign and Drive Success Kelley was great to work with on leasing a new VW. She and the management at Chapman made the process very pleasant. Kelley knows her cars extremely More

by NewVW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Madden
Feb 05, 2018 -

Chapman Volkswagen Scottsdale responded

New VW, We are so grateful for your very kind comments, and review of us, and especially Kelley. We are so happy that you are so happy. We sincerely appreciate your business. And we look forward to seeing you on your 1st service visit. Robert Revere General Sales Manager Chapman Chrysler Dodge Jeep Ram and Volkswagen robertrevere@chapmanchoice.com 480-949-7600

January 18, 2018

Oil change and tire rotation Ryan, the service advisor was great and informative: kept me in the loop on where my car was at during its service which was around an hour. The servi More

by Clarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 06, 2018 -

Chapman Volkswagen Scottsdale responded

Clarks- I appreciate your eagerness to inform us of your experience. I am glad to hear that we took good care of you, as well as your car. You should expect nothing less, in your future services. We look forward to seeing you again! Travis Kernats Service Manager Chapman Volkswagen

January 09, 2018

Great car buying experience!!! I love my new Beetle convertible and I loved working with Kelly!!! She made the whole process of buying a car simple, easy, and fun!! I had contacte More

by Beetle bug
Recommend Dealer
Yes
Employees Worked With
Kelley Madden
Jan 19, 2018 -

Chapman Volkswagen Scottsdale responded

Beetle bug, Thank you so much for the amazing review of Kelly and your overall experience. We are so glad you are loving your new Beetle. We look forward to seeing you soon on your future service and sales visits. Robert Revere | General Sales Manager robertrevere@chapmanchoice.com | 480-949-7600

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