Chapman Volkswagen Scottsdale

Kelley is awesome! Kelley was great to work with! Very pleasant and was in constant communication with me through the whole process. Please request her when buying your Kelley was great to work with! Very pleasant and was in constant communication with me through the whole process. Please request her when buying your next vehicle! More

Ryan Raymond🤩 Ryan Raymond is an awesome funny friendly service advisor and kept it completely real with me! I came in for a recall and he checked for other recalls Ryan Raymond is an awesome funny friendly service advisor and kept it completely real with me! I came in for a recall and he checked for other recalls and found another one and was able to complete them both in 2 hours for me! They also gave me recommendations for future repairs. Chapman has wonderful customer service and I’ll definitely will be returning to this location again! Thank Ryan ! You’re the best👍🏻 More

Wonderfully Easy!! I could not have asked for a better experience!! Kelley was wonderful! When Kelley and I first began speaking, I was in Florida. I was looking to secu I could not have asked for a better experience!! Kelley was wonderful! When Kelley and I first began speaking, I was in Florida. I was looking to secure a vehicle for my daughter that attended the UofA. Kelley was responsive, efficient, and exdordinarily kind! She’s far superceeded all the other sales people I had spoken with in both Florida and Arizona. She’s much more than the saleswoman we all expect, she’s the one we dream of! I highly recommend!! More

Javier provided superior customer service ~ THANK YOU!! Thank you, Javier, for your phenomenal, second-miling customer service. You are intensely committed and relentless in your spirit of service and custo Thank you, Javier, for your phenomenal, second-miling customer service. You are intensely committed and relentless in your spirit of service and customer delight. YOU are a leader in every respect. Your dedication is unparalleled. All of your customers, like me, are blessed to access your expertise. Thank you for all you do!! More

Easy going, professional, informed. The experience was very very good. No one was pushy, every one worked hard to help close the deal. Thanks 5 stars from me. JB. The experience was very very good. No one was pushy, every one worked hard to help close the deal. Thanks 5 stars from me. JB. More

New Tiguan Kelley was fantastic. They worked with me to eliminate/reduce the add-ins that I did not want. Being forced to purchase Kahu is my only complaint but Kelley was fantastic. They worked with me to eliminate/reduce the add-ins that I did not want. Being forced to purchase Kahu is my only complaint but that is not the dealership’s fault- they did not have the ability to remove it. More

Thank you!! After checking out the Golf when my mom was buying her Jetta, I decided to trade my Subaru Cross Trek for a Golf SE. Of coarse we called Kelley at Ch After checking out the Golf when my mom was buying her Jetta, I decided to trade my Subaru Cross Trek for a Golf SE. Of coarse we called Kelley at Chapman VW. She found the perfect car for me, I love it! Thanks to my mom and dad and a big thanks to Kelley!! Matthew Scully More

Amazing! We went to Chapman Volkswagen to meet Kelley Madden and look at 2019 Jetta's. From the initial phone call to finding the perfect Jetta for me, Kelley We went to Chapman Volkswagen to meet Kelley Madden and look at 2019 Jetta's. From the initial phone call to finding the perfect Jetta for me, Kelley was amazing. Her knowledge and enthusiasm was clear. She explained all the safety and media features that the 2019 Jetta has to offer. I was unfamiliar with these because I was trading (unloading) a 2002 very "loved" car, that had none of these... We came in with a pre-approved loan from our credit union and Michael Robertson in finance beat it! We left there with a very safe, stylish, 2019 Jetta with a great deal! I could not be more thrilled! I will definitely recommend Kelley Madden and Chapman Volkswagen to family and friends! More

Kelley, Thank you for all your help! A big thank you to Kelley! I was an out-of-state buyer. So as you can imagine, it was a gamble to come all the way out to look at a used car to have t A big thank you to Kelley! I was an out-of-state buyer. So as you can imagine, it was a gamble to come all the way out to look at a used car to have things work out. But they did - thanks to Kelley! She answered all my questions (and there were a lot) and put my nervousness at ease (which was even more). Also to Robert, thanks for his assistance in dealing with my trade. On the paperwork side, there have been a few hiccups, but I've had my car for about two months now, and I love my GTI more and more each day. Thanks again to everybody Chapman and sorry for the late response Kelly, but you rocked it! More

Jordan you are awesome! Thank You Jordan Colwell was very diligent in helping me get out of my old lease and into a new one. I walked away with a new 2019 Jetta. There were definitely Jordan Colwell was very diligent in helping me get out of my old lease and into a new one. I walked away with a new 2019 Jetta. There were definitely some challenges to over come but in the end it was a successful deal. I believe your are not selling a car but creating a long term relationship with the buyer and the seller. I will conitiue to used Chapman Scottsdale for all my dealer needs. More