Chapman Volkswagen Scottsdale

It was an amazing experience. They were all so nice! The service was very good. Had me in a new car fast. Everyone was nice , good attitude, and explain good . Answer all my questions that I had. The service was very good. Had me in a new car fast. Everyone was nice , good attitude, and explain good . Answer all my questions that I had. More

2019 Passat I love my Passat. It’s very “simple” but that’s what I love about it. It drives nice and has everything you need and the sound system is excellent. I love my Passat. It’s very “simple” but that’s what I love about it. It drives nice and has everything you need and the sound system is excellent. More

Roland from Chapman Volkswagen rocks! This was the best car buying experience I’ve had! Roland was really personable and made it easy! He went the extra mile to make sure I was taken care This was the best car buying experience I’ve had! Roland was really personable and made it easy! He went the extra mile to make sure I was taken care of and I got an amazing car for a great price. Highly recommend. More

Super Efficient!! If you like to own a car, but really don’t like the details of buying it, head to Roland Ugho at Chapman VW in Phoenix, AZ. I mean, I’m not ignorant a If you like to own a car, but really don’t like the details of buying it, head to Roland Ugho at Chapman VW in Phoenix, AZ. I mean, I’m not ignorant and I knew my car manufacturer, had narrowed it down to 3 or 4 body styles, just wanted to know the colors, extras, what it would cost me and to get out quickly. A few other things about engine, image, turbo and towing power and voila! I was done and sporting down the highway in a new black golf GTI. Fair, honest, efficient and to the point. Come here if this speaks to you! More

Out of state purchase I was trying to purchase a truck and I completed what was asked of me. Never received information on if the car was mine. Had to call and asked to tal I was trying to purchase a truck and I completed what was asked of me. Never received information on if the car was mine. Had to call and asked to talk with Lester and he told me he would talk with the manager and call me back. Lester never called me back and the truck has since been sold. Horrible sales person. Would not recommend if you are purchasing online. More

I like the fact that the advertised price did not change The young salesman, Matthew Barraza (perhaps in training) was very helpful. It really was his attitude that was the leading point in our purchasing th The young salesman, Matthew Barraza (perhaps in training) was very helpful. It really was his attitude that was the leading point in our purchasing the car from this dealership. Highly recommend more salesmen take his positive approach. THANKS, Matthew. More

Shout out to Kelley! Kelley Madden has superior customer service skills. She gently and patiently guided me through the process of purchasing a new car. She answered all m Kelley Madden has superior customer service skills. She gently and patiently guided me through the process of purchasing a new car. She answered all my questions and concerns via e-mail so when I went to the dealership I was ready to sign the necessary paperwork to seal the deal. Most importantly she was sensitive to my request to reduce anxiety by only dealing with her. I highly recommend Kelley to anyone who tends to be overcautious when purchasing a new car. The young lady is an expert in her field, has superior people skills, and is cultural sensitive. Dankeschoen Kelley! An alle Deutschen VW Kaeufer, Chapman respektiert die deutsche Kultur und unsere Eigenheiten. More

Great overall experience. Kelley Madden made the deal painless and effortless. The negotiation was hassle free and both parties were satisfied. I highly recommend Kelley and th Kelley Madden made the deal painless and effortless. The negotiation was hassle free and both parties were satisfied. I highly recommend Kelley and the dealership as a whole. More

Great experience Kelly was Awesome! Very knowledgeable, professional and friendly. Buying a car can be stressful but Kelly did a great job of listening and kept th Kelly was Awesome! Very knowledgeable, professional and friendly. Buying a car can be stressful but Kelly did a great job of listening and kept the process moving along! More

Great experience I have bought many cars over the years and dreaded the buying experience. Chapman Volkswagen gave us by far the best buying experience ever. Kelley an I have bought many cars over the years and dreaded the buying experience. Chapman Volkswagen gave us by far the best buying experience ever. Kelley and MJ went out of their way to customize our transaction and made it a pleasant one. I love my new Tiguan and will be back. This dealership has the most competitive pricing in the Phoenix area as well. More