Chapman Volkswagen Scottsdale

Willie was very friendly and helpful to find the perfect car in the exact price range that I needed it to be. The process went very fast. car in the exact price range that I needed it to be. The process went very fast. More

Good people... Win/Win deal This is the 5th car I've gotten from a Chapman dealership. I've been treated like a valued customer each time. My previous cars were BMWs and Acuras. This is the 5th car I've gotten from a Chapman dealership. I've been treated like a valued customer each time. My previous cars were BMWs and Acuras. This time I had the pleasure of working with Jim Dresher (sales Manager) and Courtney Bertsch at Chapman VW. Jim was able to put together a tricky deal that involved an existing Acura lease that had several months remaining. Courtney did my "signing". She was very organized and was able to confidently answer each of my questions. Courtney also got us through the "signing" quickly which I appreciate. In summation, this was a great car buying/leasing experience and I would have no problem recommending this dealership to anyone wanting a new VW. More

Better than expected I seldom provide reviews of this nature but I decided to go out of my way because of the pleasant experience I had. I came to the dealership to find a I seldom provide reviews of this nature but I decided to go out of my way because of the pleasant experience I had. I came to the dealership to find a suitable car for my daughter and came out of the dealership with a car in pretty much record time. I bought 5 cars in the last 2 years and this was the best experience I had. Leslie was approachable, not pushy; she was knowledgable but didn't overburden me with technical details. I got the sense that she is working with me to get the best car for my needs and this is rather rare. What was even more pleasing is that she understood my financial needs and helped me to understand what would be possible under the circumstances. Overall this was a great experience and a 2nd time that I am purchasing a car from Chapman (the other was from Chapman Chevy - which was also a good buy and a good experience). In summary - well worth the try. More

Great experience I was dreading to buy a new car because I was expecting a high pressure environment like I had experienced with other dealerships. When I called to a I was dreading to buy a new car because I was expecting a high pressure environment like I had experienced with other dealerships. When I called to ask if there was a certain color for a model I spoke to Leslie and I was pleasantly surprised she answered my question and let me go. Other dealerships wouldn’t have gotten off the phone without asking for my full name , phone, etc. So I asked to work with her and had a good experience buying my car. Her and Willie were laid back and very helpful. I would return! More

Our sales consultant Kevin M Shannon was an awesome sales consultant. We really appreciate everything he did to make my first car happen. Thank you! consultant. We really appreciate everything he did to make my first car happen. Thank you! More

New Car Just purchased my 2019 VW Beetle Convertible from Chapman (Courtney) and had a great experience. One stop shopping for product and financing. Close l Just purchased my 2019 VW Beetle Convertible from Chapman (Courtney) and had a great experience. One stop shopping for product and financing. Close location key. More

As a first time buyer, I had a great experience. Kevin displayed an exceptional attitude, integrity, and personal touch throughout the entire buying process! Thanks Chapman Volkswagen displayed an exceptional attitude, integrity, and personal touch throughout the entire buying process! Thanks Chapman Volkswagen More

Amazing service with heart! Working with Chapman and our salesman Kevin Shannon was an absolute delight. I have never had such a wonderful car buying experience. Kevin was warm Working with Chapman and our salesman Kevin Shannon was an absolute delight. I have never had such a wonderful car buying experience. Kevin was warm, respectful to my partner and I, friendly and so easy to work with. The process was quick by other car buying experiences. We could not be happier. More

Chapman VW puts the customer first. Leslie was the best!! Leslie, Josh and Mike made buying our car at Chapman VW a very positive experience. This was very different from our experience at other VW dealership Leslie, Josh and Mike made buying our car at Chapman VW a very positive experience. This was very different from our experience at other VW dealerships. We appreciate all of them putting customers first! More

This was by far the best experience I've ever had at a dealership . Staff was very honest and very helpful couldn't ask for more dealership . Staff was very honest and very helpful couldn't ask for more More