Chapman Volkswagen Scottsdale

PROFESSIONAL AND COURTEOUS FROM START TO FINISH I recently contacted Chapman to inquire about getting a replacement windshield for my 2019 Atlas. They recommended Mountainside Glass who coordinated I recently contacted Chapman to inquire about getting a replacement windshield for my 2019 Atlas. They recommended Mountainside Glass who coordinated performing the repair at the dealership so that VW Service could do the ADAS calibration afterwards in one visit. I was greeted by PETE when I arrived, and he was very upfront about the time it would take - 6-8 hours in total, because the glass needed to set for 2 hours after install before calibration could be performed. He offered to drive me home or to work, and when I chose to stay at the dealership, he offered to drive me out to pickup lunch. When the repair was complete, they returned the car washed and polished. All in all, a great service experience. Also, shout out to JESSE PHILLIPS at Mountainside Glass for an excellent replacement job - he even vacuumed the car interior! More

Internet Experience I started the process online. And met with Lester the next day. He had what requested for me to drive. The purchase was made within hours. Thanks to L I started the process online. And met with Lester the next day. He had what requested for me to drive. The purchase was made within hours. Thanks to Lester. More

I came to Chapman volkswagen because I needed a car for my son. I worked with Leslie and Ben and everything went without a hitch. I definitely recommend these two and Chapman for your next car purchases ! my son. I worked with Leslie and Ben and everything went without a hitch. I definitely recommend these two and Chapman for your next car purchases ! More

My husband and I purchased a 2019 Atlas from Kevin this past Sunday. I can't say enough good things about him and the overall he made it easy for us of the whole process. Kevin is good salesman, person and past Sunday. I can't say enough good things about him and the overall he made it easy for us of the whole process. Kevin is good salesman, person and make you feel like family.He is highly recommended from us! More

Excellent service , my highest rating , Jairo Lester Parrales was knowledgable and very helpful . All around a great experience buying a car . The employees ( Peter ) in the service department are extre Parrales was knowledgable and very helpful . All around a great experience buying a car . The employees ( Peter ) in the service department are extremely helpful and honest .......thankyou !!!! More

I went in today looking for an SUV and Courtney was beyond helpful. She was very informative and knew her stuff! She helped me find the car I needed. Thanks again!! beyond helpful. She was very informative and knew her stuff! She helped me find the car I needed. Thanks again!! More

Best car sales process yet - Kevin is the real deal I have had my fair share of car salesmen and my BS filter is pretty low. That said, my experience with Chapman VW and salesman Kevin Shannon was an ou I have had my fair share of car salesmen and my BS filter is pretty low. That said, my experience with Chapman VW and salesman Kevin Shannon was an outstanding. From initial contact - to which he asked the method in which I’d like to be communicated (a perfect touch), I knew he was going to be special. He was not just out for the deal, rather appreciated my time and research and treated me as a friend. I never felt pressured, which is so reassuring. I had such a wonderful car buying experience. Kevin had a stellar attitude and integrity throughout the whole process. I could not be happier with my decision on the Atlas. Also, Doug, the Sales Mgr was easy and pleasant to work with and helped meet me financially where I needed to be. More

Leslie is a knowledgeable salesperson and works with her clients to ensure they get into the car that fits their budget and lifestyle. Highly recommended. clients to ensure they get into the car that fits their budget and lifestyle. Highly recommended. More

Awesome experience!!! The attention I received at this dealership was amazing. I had been looking at a different dealership and stopped in looking for a specific car. Manag The attention I received at this dealership was amazing. I had been looking at a different dealership and stopped in looking for a specific car. Manager Doug and salesman Kevin were on top of it. They knew exactly where the vehicle was and let me look at it even though it wasn't out on the lot yet. Due to financing I was not able to purchase this vehicle but my salesman Kevin still let me take it for a test drive. He was amazing at helping me find a vehicle within budget that was great. The people here were outstanding! I would highly recommend and when my family or myself are looking to buy again this will be where we go. They have our business for life!! More

I want to praise an amazing salesman you have on your I want to praise an amazing salesman you have on your team. She goes by the name Leslie H. She assisted me professionally and respectfully when I I want to praise an amazing salesman you have on your team. She goes by the name Leslie H. She assisted me professionally and respectfully when I was in the market for a new vehicle. She emailed me and always called me back to answer any questions I had all along the way make the process easier than I have ever experiences. This is my first vehicle form Chapman and I am happy to have a contact that I send all of my loved ones to because Leslie looks out for the need of others enhancing the car buying experience! Gratitude for Leslie. More