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Chapman Volkswagen Scottsdale

Scottsdale, AZ

4.9
430 Reviews

3700 N 89th St.

Scottsdale, AZ

85251

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Showing 430 reviews

August 31, 2023

From the time the appointment was set until the completion of the work, service was top-notch! Everything was very timely and professional! More

by Michaelevans777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Sep 11, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

August 30, 2023

Ty Parsons was an amazing help. The best customer service that I have ever experienced. So grateful for him. More

by bandaidsandboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Parsons
Sep 11, 2023 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Ty. We take pride in serving our customers and hope to see you again soon!

August 28, 2023

I’ve been doing business with Chapman VW for 24 years. I wouldn’t keep coming back if it wasn’t a great business. More

by VW_fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren DeLeers
Aug 29, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

August 26, 2023

Great staff. Fair and friendly service. Thanks to Mike, Ty and the service technicians. Nice facility. More

by katznjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Mike and Ty
Aug 28, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Mike and Ty. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

August 25, 2023

Jeff Lentz in the service department provided excellent customer service. He was both courteous and knowledgeable. Many thanks for promptly getting my car serviced and back on the road! More

by dondoubler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lentz
Aug 28, 2023 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience with Jeff. We look forward to delivering the same experience on your next visit. Wishing you many happy and safe miles!

August 24, 2023

I love they they took a consultative approach to my situation and helped me find the right car. Michelle Thompson was great at listening to me and sorting through inventory to find the right car. More

by Don
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Thompson
Aug 25, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Michelle. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

August 23, 2023

I am writing this review to express my sincere gratitude to Jeffrey Lentz, who has consistently provided me with exceptional service on three different occasions. Jeffrey's dedication to his service advisor More

by Emil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lentz
Aug 24, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Jeffrey. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

August 22, 2023

Wanted to surprise my wife with her dream car while she was out of town, and they made it happen that same day Brandon went out of his way to make sure I drove away with the vehicle I was wanting thank you More

by jecontreras8151990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 23, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Brandon. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

August 21, 2023

Easy and convenient, had 2 vehicles serviced and everything was exceptional!! Mike C. And Jeff went above and beyond to make sure my daughters and my own vehicles were in top shape. More

by 4germs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Chadwell
Aug 23, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Mike and Jeff. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

August 18, 2023

Isaiah did a great job helping us. He was customer service oriented and did his best to process our deal quickly. More

by Michele c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah
Aug 21, 2023 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Isaiah. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

Aug 21, 2023 -

Michele c responded

Thank you again! We will stay in touch. All the best.

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