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Chapman Volkswagen Scottsdale

Scottsdale, AZ

4.9
468 Reviews

3700 N 89th St.

Scottsdale, AZ

85251

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Showing 468 reviews

November 22, 2025

Nettie did a wonderfully job! She made the purchasing process seamless. Very knowledgeable about my new Tiguan. I highly recommend Chapman Volkswagen. More

by scottmharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nettie Davenport
Nov 24, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Nettie. We take pride in serving our customers and hope to see you again soon!

November 11, 2025

Another excellent experience with Chapman VW service. Great people, very helpful and courteous. Give great advice and keep my car running great. Very accommodating for setting appointments and the few More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hooten in Service
Nov 13, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

November 03, 2025

I can’t say enough great things about Chapman Volkswagen Scottsdale! After having a frustrating experience elsewhere, their team completely turned things around for me. They handled all of my vehicle’s reca More

by Pedro J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Biebrich
Nov 06, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

November 01, 2025

Roland was very knowledgeable and professional. He provided great customer service throughout the sales process. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Ugho
Nov 03, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Roland. We take pride in serving our customers and hope to see you again soon!

October 28, 2025

Lester and Brian were exceptional, can not thank them enough, great buying experience and guided through all the process seamlessly More

by a.itor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester, Brian
Oct 29, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Lester and Brian. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

October 27, 2025

It was easy to work with the sales team and I enjoyed the process. I would recommend them to anyone looking to buy a VW. More

by Ben O
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parrales
Oct 28, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

October 09, 2025

Lauren and the entire team at Chapman provided excellent customer service! They were quick and extremely easy to work with! More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren DeLeers
Oct 13, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with Lauren. We look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

September 23, 2025

Provided excellent customer service! Explained everything that needed to be done and did not have a ridiculous wait time! More

by Patrice Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 26, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

September 19, 2025

The Chapman family runs a great dealership and Alex in service is the best service advisor in the industry. More

by Gbwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 22, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Alex. We take pride in serving our customers and hope to see you again soon!

September 15, 2025

Mike and his team at the service center are a great crew. I want to give an even bigger shout out to Ty who took care of my annual oil change on Friday - I will be requesting him from now on for his promptn More

by Rprjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Parsons
Sep 16, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

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