Chapman Volkswagen Scottsdale

Ty is always so professional and helpful We are happy with service Hope there were more online coupons with service Hope there were more online coupons More

I have a 3rd party warranty and Manny takes the time everytime I come in to make sure my services are covered. I appreciate the update texts and the videos provided letting me know what’s been done and everytime I come in to make sure my services are covered. I appreciate the update texts and the videos provided letting me know what’s been done and recommended. More

It was the quickest car purchase ever. First car purchased after viewing online. Very happy with service. First car purchased after viewing online. Very happy with service. More

Roland knows us and our preferences. He is efficient, knowledgeable, and kind. We love the convenience of the dealership. He is efficient, knowledgeable, and kind. We love the convenience of the dealership. More

Another great experience at Chapman VW Scottsdale. Easy access to the dealership and to getting an appointment. They are always responsive and quick to get me in for any service needed. Also apprec Easy access to the dealership and to getting an appointment. They are always responsive and quick to get me in for any service needed. Also appreciate the "Express Lane" for quick items like oil changes, wiper blades, etc. Great to just drive up and get things done. Alex was a great help and all the people up there are courteous, helpful and intelligent. Thanks for the help Alex, and for getting things done quickly. I was out of there in way less time than I was expecting. Great job. They always keep my car running in top notch condition. More

I was able to get my car repaired with no problems. They went above and beyond to accommodate me when my vehicle needed a few days of work. The staff was friendly and helpful, and the waiting area and They went above and beyond to accommodate me when my vehicle needed a few days of work. The staff was friendly and helpful, and the waiting area and accommodations are nice. More

I always received exceptional service from the service department. They always greet me with a smile and I trust the service they provide thank you Mike and your staff. department. They always greet me with a smile and I trust the service they provide thank you Mike and your staff. More

Service advisor was prompt at responding to my inquiries. Service was done quickly and provided detailed report of work done. Service was done quickly and provided detailed report of work done. More

Thank you for helping me replace my battery for my 2021 in the same day i called for help in the same day i called for help More

First time buying a brand new vehicle & it was not fun to begin with. I had gone to three dealerships prior to Chapman VW & I can’t stress enough how quickly and efficiently they got me my new vehicle. The p begin with. I had gone to three dealerships prior to Chapman VW & I can’t stress enough how quickly and efficiently they got me my new vehicle. The process took 45 minutes. Lauren was so sweet; she greeted me as soon as I pulled into the parking lot, assisted with the paper work process, cleaned out the vehicle, and got me out of there. I’m extremely happy with my purchase & I know where I’m going again in the future. I referred my friend & she also experienced the same customer service. I highly recommend purchasing a vehicle from them. More