Chapman Value Center

I told him I needed a car today and they delivered. Professional & courteous! Highly recommended. Professional & courteous! Highly recommended. More

Promised me a license plate holder, kept telling me it was ordered, then they were going to deliver it to me, and it never showed up after 2 months. They charge to service the car and they stripped the o was ordered, then they were going to deliver it to me, and it never showed up after 2 months. They charge to service the car and they stripped the oil pan, the air filters were never changed and every person I spoke with there lied to me. Buyer beware. More

Base price for the vehicle was great! The additional add ons by the dealership, not so great. 5 items that bumped up the price by almost $4.5k smh. AND top if off they said those items ca The additional add ons by the dealership, not so great. 5 items that bumped up the price by almost $4.5k smh. AND top if off they said those items cant be be taken off since they are already installed on the vehicle. Guess the word "optional" doesn't work for them. More

Sales rep (Ben) was great. Finance center was not. Price of car on website 22250, price of car at dealership 22850. They also add a mandatory 750 dollar security system / in Finance center was not. Price of car on website 22250, price of car at dealership 22850. They also add a mandatory 750 dollar security system / insurance bit to your contact without telling you until the end. I asked several times and was told I had to pay it even though it was an option amd not part of the base price of the car. Do not go here unless you want them to steal 1000 dollars from you. More

I had been diligently researching vehicles came across this Outlander, researched more and decided to inquire. I contacted the dealership we got in touch via email I then went to the dealership over the w this Outlander, researched more and decided to inquire. I contacted the dealership we got in touch via email I then went to the dealership over the weekend. At first a gentleman came out, I didn't catch his name but I told him I had been emailing with Jim. Jim came out I introduced myself as well as my partner. He seemed ok starting telling us about the car we took it for a test drive. Everything about the car was fine, a bit smaller than expected but fine. Once we got in started talking numbers I mentioned to Jim I had a pre qualification, I have excellent credit, etc. He comes back with a horrible apr rate, assumed all the extras and padded the fees. I was frustrated at this point as was my partner. I tell him he needs a better rate and asked about the astronomical fees. He is stumbling over his words can't keep the lies straight, pulls up the Car Gurus page, and tries to tell us the fees are in the ad. No they weren't! The extra $1495 plus $729 was not in there. I tell him my concerns, ask about a better apr and just certain fees i was not wiling to pay. He comes back with a slightly better apr but still not even matching with what my pre-qualification was offering much as less trying to beat it. He wanted me to write down an apr but isn't that what you keep going to the financial office for to see what apr they can get me. He hadn't done a hard pull on my credit I assumed then. Also couldn't get passed this VTR/anti theft bull they install on all cars. It's an extra $729 that is not necessary and should be optional. I wanted that off, I didn't want to pay for it. So I told him so, at that point he got annoyed and started telling me there will be fees at any dealership I go to. I told him I was aware and doc fees things of that nature I am not disputing but those other fees I was not ok with. He kept trying to go on. My partner then told him I wasn't trying to argue to fees, she's not willing to pay so thank you but no deal. I got up started walking out, Jim then proceeds to mutter under his breath and touch my partner's arm pushing him out of his office. My partner told him not to touch him, he can walk by himself. Jim then is acting childish glaring and pissy towards us. I get out the door, my partner says what are you looking at man and Jim starts spewing expletives at my partner, my partner did the same. Jim was still going on as we get into my car and are leaving. 10 min later I get back to back calls from the dealership as well as a manager Ray telling me they didn't want to lose the deal over a few hundred dollars. I messaged back, the lack of respect and unprofessionalism Jim displayed I wasn't ok with, thanks but no thanks. Ray said ok. Next day, I get alerts on my credit, come to find out they run a hard pull on my credit anyway, after I left after I told them I wouldn't be back. They still decide to pull my credit just to what, spite me? I will never recommend this dealership, although the price on the car I liked, the complete unprofessional arrogant attitude was absolutely uncalled for. More

Thank you for finding my dream car. James Everist was so attentive professional and answered all my questions. Buying a car with him was so easy thank you. attentive professional and answered all my questions. Buying a car with him was so easy thank you. More

GREAT EXPERIENCE PURCHASING OUR VEHICLE FROM Michael Beardmore "SAMMY" OUR SALEMAN RIGHT DOWN TO THE FINANCE JOE CYWINSKI. I HIGHLY RECOMMAND CHAPMAN VALUE CENTER TO ANYONE LOOKING FOR A VEHICLE & I'M P Beardmore "SAMMY" OUR SALEMAN RIGHT DOWN TO THE FINANCE JOE CYWINSKI. I HIGHLY RECOMMAND CHAPMAN VALUE CENTER TO ANYONE LOOKING FOR A VEHICLE & I'M POSITIVE THAT WE WILL ALWAYS LOOK HERE FIRST FOR OUR NEXT PURCHASE. THANKS GUYS KEEP UP THE GOOD WORK!!!!!!!!!!!!! More

Chapman dealership I worked with Gregg And he was a great person to work with. He was very honest, and worked very hard to get us the exact vehicle we went in for and f I worked with Gregg And he was a great person to work with. He was very honest, and worked very hard to get us the exact vehicle we went in for and for the price we wanted. The whole dealership and employees were all great and helped us out a lot. More

Honest, dedicated, and unbelievably helpful Can’t thank the team here enough for their assistance and diligence with getting me in my new Corvette. Julie and the financial team were 100% transpa Can’t thank the team here enough for their assistance and diligence with getting me in my new Corvette. Julie and the financial team were 100% transparent and professional throughout the entire process. I would have to say after searching around several places, even nationwide, this dealership has not only the best prices (seriously try and match them) but the best sales team. They really do want their sale to be right for the customer even if it means adding more on their end to the deal. Honesty really is their policy and I couldn’t feel better about my purchase. 10/10 would absolutely recommend them. More