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Chapman Nissan - Service Center

Philadelphia, PA

4.8
84 Reviews

84 Reviews of Chapman Nissan - Service Center

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July 01, 2025

The service was efficient and fast. The employees were helpful and kind in communicating with me. More

by cbenn20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Chapman Nissan responded

Hi cbenn20, Thank you for the great feedback! We're glad to hear your service visit was efficient and that our team provided kind and helpful communication. We truly appreciate your support and look forward to serving you again! Best regards, Lincoln Overholtzer cell 484-467-0796 Chapman Auto Group

July 01, 2025

Best dealership around. Dwayne Thompson Best employee there. Almost guy. Need more people like him More

by savonwilliams600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
Jul 03, 2025 -

Chapman Nissan responded

Hi Avon, Thank you so much for the amazing feedback! We're honored to be called the best dealership around. Dwayne Thompson truly is a standout, and we’re lucky to have him on our team. We’ll be sure to pass along your kind words—people like you make what we do so rewarding! Best regards, Lincoln Overholtzer Cell 484-467-0796 Chapman Nissan

June 30, 2025

Everything went well with the vehicle and service also was on a timely schedule thank you More

by Bryantsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keane Storey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Chapman Nissan responded

Thank you, Bryantsmall! We’re glad to hear everything went smoothly with your vehicle and that our service met your expectations. Staying on schedule is important to us, and we appreciate your feedback. Looking forward to helping you again in the future!

June 30, 2025

From the moment I got my car from here, to bringing it for maintenance, etc, my experience has always been great! The staff is so nice, welcoming, respectful, and helpful. I truly appreciate all you guys More

by Gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember all there names but I drive in to get a maintenance check and they come out to assist me. That team specifically
Jul 03, 2025 -

Chapman Nissan responded

hank you so much, Gavin! We truly appreciate your continued trust and kind words. It means a lot to know that you've had a consistently positive experience with us—from your purchase to ongoing maintenance. Our team is always happy to help, and we're grateful for your support!

June 30, 2025

Liked the video from the michnac, still would like a paper marked in red,yellow and green. That tells what is low and t o watch ,and what is green that's great Can get an appointment easily And c More

by rsjes2326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Chapman Nissan responded

Thank you for the feedback, rsjes2326! We're glad you liked the video from the mechanic—it’s great to hear that it added value to your visit. We appreciate your suggestion about having a color-coded paper summary (red, yellow, green) and will definitely share that with our team. It's also great to know scheduling has been easy for you. We look forward to seeing you again!

June 28, 2025

Great place, great experience and well mannered group of employees there that are dedicated to their job!!!! More

by Atropea666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keane Storey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Overholtzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony woods
Jun 30, 2025 -

Chapman Nissan responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate you recognizing our dedicated team. We look forward to seeing you again!

June 28, 2025

Friendly and knowledgeable. Work is always done correctly and timely.. I’am never disappointed. Will not go anywhere else! More

by Jcalabro930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Chapman Nissan responded

Thank you for the wonderful feedback! We're grateful for your loyalty and are glad to consistently meet your expectations. It's always a pleasure to serve you! Ask ChatGPT

June 27, 2025

I called about a specific problem and received an estimated price over the phone. When I arrived for my appointment I was greeted warmly. After checking in I was escorted to the waiting area where Ja More

by Marsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira
Jun 30, 2025 -

Chapman Nissan responded

Thank you for sharing your experience, Marsey! We’re glad to hear everything went smoothly—from the warm welcome and clear communication to the excellent work by our technician. Jaihara will be happy to know her hospitality made a difference. We appreciate your trust and look forward to serving you again!

June 26, 2025

They were very informative, explained everything that was going on and what needed to be done to fix the problem. More

by williamalisiojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jun 26, 2025 -

Chapman Nissan responded

Thank you, William! We’re glad to hear our team kept you well informed and clearly explained everything during your visit. Your trust means a lot to us, and we’re always here to make sure you feel confident about the care your vehicle receives. Looking forward to seeing you again!

June 25, 2025

Friendly professional. Didn't have to wait to long. Answer my question . Nice area to wait More

by Tnicodemo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony not sure of last name.
Jun 26, 2025 -

Chapman Nissan responded

Thank you so much! We're happy to hear you had a great experience with friendly and professional service. It’s great to know your questions were answered and that you felt comfortable while you waited. We appreciate your visit and look forward to seeing you again!

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