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Chapman Nissan - Service Center

Philadelphia, PA

4.8
84 Reviews

84 Reviews of Chapman Nissan - Service Center

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July 06, 2025

The team at Chapman Nissan always is welcoming with a genuine interest in my questions and concerns Regular maintenance and safety checks done with attention and care help us feel secure driving and enj More

by David G Richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Overholtzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Viveiros; Tony Woods
July 05, 2025

Was greeted upon arrival. Work completed in a timely manner. Will definitely return to this dealership. More

by memj606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Prompt,friendly, respectful,I have no more words ti write about thus dealership or staff More

by Tamikakennedy71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Very very nice and informative staff. Thank you so much for the work that you do. More

by Kamilhayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Always greeted with a smile and pleasantry . . I’ve been coming here the last 8-9 years and I’ve always been treated good whether it’s my same person or someone new More

by Camilleharris214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Dwayne and team always provide quality service. They are courteous and provide insight as to what my car needs. More

by Cgemgirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne
July 03, 2025

Always courteous. Very accommodating. Waiting room very clean. Work is done as quickly as possible. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Chapman Nissan responded

Thank you for the great feedback! We're happy to hear you consistently have a positive experience with us. Providing courteous service, a clean environment, and efficient work is always our goal. We truly appreciate your continued trust and support! Best regards, Lincoln Overholtzer cell 484-467-0796 Chapman Auto Group

July 03, 2025

I would like to explain how very helpful Jahaira Roman was: she went out of her way to help me in a situation that was really dire need I came in for noise when I was accelerating and wound up having to p More

by Richard K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
***** Jahaira Roman assistant services manager
Jul 03, 2025 -

Chapman Nissan responded

Hi Richard, Thank you for taking the time to share your experience. We’re so glad to hear Jahaira was able to support you through a tough situation—she truly goes above and beyond for our customers. We'll be sure to share your kind words with her. We're grateful for your trust in us and are always here when you need us. All the best, Lincoln Overholtzer Cell 484-467-0796 Chapman Auto Group

July 02, 2025

I went for a state inspection and was in and out very quickly after my repairs were completed. Quick and easy!t The Staff were helpful and friendly. More

by ABB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Chapman Nissan responded

Hi ABB, Thank you for sharing your experience! We’re glad to hear your state inspection and repairs were quick and hassle-free. It’s always our goal to provide fast, friendly, and helpful service—we appreciate your visit and hope to see you again soon! Best regards, Lincoln Overholtzer cell 484-467-0796 Chapman Auto Group

July 01, 2025

The woman helping us was amazing I appreciate good customer service and she was great More

by Jessicaroman37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira roman
Jul 03, 2025 -

Chapman Nissan responded

Thank you so much, Jessicaroman37! We're thrilled to hear that you had such a great experience. We truly value providing excellent customer service, and it's wonderful to know she made a positive impact. We'll be sure to pass along your kind words! Looking forward to seeing you again.

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