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Chapman Mazda

Phoenix, AZ

4.4
602 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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602 Reviews of Chapman Mazda

December 24, 2018

Happy Buyer I was assisted by Nick Nicholas. He took the time to arrange a test drive and worked out a deal. As I was planning on checking out another dealershi More

by rmpadill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Dec 26, 2018 -

Chapman Mazda responded

Thank you for your positive feedback on your experience with Nick; he appreciates your kind words and is always here to better serve you. Thank you for choosing Chapman, we look forward to serving you for many years. Your Friends at Chapman Mazda

December 23, 2018

Headlight out I had made an appointment for 9am and when I arrived I was greeted by Wayne and was processed promptly. Seated comfortably in lounge while work was co More

by dgb1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Weihofen
Dec 26, 2018 -

Chapman Mazda responded

Thank you for your positive feedback on your experience with Wayne; our service department cannot appreciate your review enough. Thank you for choosing Chapman, we look forward to serving you for many years.. Your Friends at Chapman Mazda

December 23, 2018

Very satisfied customers We bought a 2018 Mazda3 Touring Hatchback last week. Our salesman was Jeremy Hennke. We really had an exceptional experience and will be repeat custom More

by Ray & Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hennke
Dec 26, 2018 -

Chapman Mazda responded

Thank you for the 5-stars on your buying experience! Congratulations on your 2018 Mazda3 Touring Hatchback. We know that the car buying experience can be stressful and that is why we make every effort to make our customers car buying experience as stress-free as possible. We appreciate you taking the time to share your review and look forward to helping you with your future car buying needs. Your Friends at Chapman Mazda

December 19, 2018

Straight foward and friendly I was unsure if the time was right to purchase a new car or continue driving my clunker. Bill and the great team at chapman mazda went out of there wa More

by Jtodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Dec 21, 2018 -

Chapman Mazda responded

Thank you for your review and your recent purchase. We are very happy to hear that you had an excellent experience with Bill. We also know that the car buying experience can be stressful and that is why we make every effort to make our customers car buying experience as stress-free as possible. Thank you for choosing Chapman, we look forward to serving you for many years. Your Friends at Chapman Mazda

December 19, 2018

Not a bad experience My expectations when buying a car are very low when it comes to a dealership perspective. Nick at Chapman Mazda played fair and made the deal relativ More

by BIODTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Dec 21, 2018 -

Chapman Mazda responded

Thank you for your review! We appreciate your business and happy to hear that Nick is a valued team member and we will be sure to share your kind words. Please let us know if there is anything else we can do for you. Your Friends at Chapman Mazda

December 17, 2018

Professional, unhurried, knowlegeable, confident. Very professional experience. I appreciate the low pressure approach that Nick demonstrated in my Mazda 6 purchase. As a result, I felt like a valued More

by marcd81
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Dec 18, 2018 -

Chapman Mazda responded

Marcd81, Thank you for the 5-stars! Nick appreciates your kind words and is always here to better serve you. We look forward to assisting you on your first scheduled maintenance. Wishing you many happy and safe miles. Congrats on your Mazda6! Your Friends at Chapman Mazda

December 16, 2018

Had a great sales experience Nick was great He handled our sale with care and was very professional. Would refer and buy from Nick again. Our purchase of a new Kona was hassle fre More

by KP33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Dec 17, 2018 -

Chapman Mazda responded

KP33, Thank you for the 5-stars! Nick appreciates your kind words and is always here to better serve you. We look forward to assisting you on your first scheduled maintenance. Wishing you many happy and safe miles. Congrats on your new Kona! Your Friends at Chapman Mazda Bell Rd.

December 14, 2018

Fantastic car buying experience If i could give more than 5 stars i would. Bill Lohmeyer was a complete professional. He took the time to answer all my questions and i never felt r More

by Nick L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, john sales mgr, Huey in Finance
Dec 17, 2018 -

Chapman Mazda responded

Nick, On behalf of Bill, John, and Huey, thank you for the 5-stars! We are happy to hear of your no pressure buying experience, that is the Chapman way! We look forward to assisting your on your first service visit. Please do not hesitate to reach out if you have any questions. Wishing you happy and safe miles. Your Friends at Chapman Mazda Bell Rd.

December 14, 2018

"Unlike any other new car buying experience" Unlike previous new car purchase experiences Nick was more like a consultant than "car salesman" to us No pressure! The Depth of knowledge of the pr More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Dec 17, 2018 -

Chapman Mazda responded

Carol and Louis, Thank you for the 5-stars on your buying experience with Nick! He is a true asset to our team and we will be sure to share your kind words. Knowing that you left our dealership confident with your purchase is the best compliment a dealership can receive, thank you! We appreciate you taking the time to share your review, and we look forward to serving you again. Wishing you many happy and safe miles. Your Friends at Chapman Mazda Bell Rd.

December 10, 2018

Great first new car experience! This was my very first new car ever (and from a dealership too!) after having only ever driven used cards from private sellers. Bill Lohmeyer was s More

by RichardAndMarcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Bill Lohmeyer
Dec 12, 2018 -

Chapman Mazda responded

Thank you for the positive feedback on your first-time car buying experience with Bill! We know that buying a car can be tedious and, at times, exhausting, and we are happy to hear Bill and Paul were able to deliver a pleasurable experience. We look forward to assisting you on your first scheduled maintenance, and please don't hesitate to give us a call or stop by if you have any questions at all! Wishing you many happy and safe miles. Your Friends at Chapman Mazda Bell Rd.

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