Chapman Ford - Service Center

Great, as usual In 2012 Chapman repaired the 2010 Fusion Hybrid, that I had purchased from 5 Star Ford, after it was in an accident, It took about 2 months and over In 2012 Chapman repaired the 2010 Fusion Hybrid, that I had purchased from 5 Star Ford, after it was in an accident, It took about 2 months and over $20,000 to do the repair. It had 7K miles on it and now has over 50K miles and going strong. Any service has always been done by Chapman/5 Star Ford and has been great. Super car for an 86 year old driver who doesn't drive as much as he used to, but still manages to get up to Las Vegas 2 or 3 times a year. Although the dealership name has changed, the service is still "5 Star". Also, your new facility is pretty nice. More

Excellent Service on Repairs Robert (service dept. manager) and Candice (service advisor) treated me very well and made the repair work for my 2016 F-150 easy and a pleasant exper Robert (service dept. manager) and Candice (service advisor) treated me very well and made the repair work for my 2016 F-150 easy and a pleasant experience. More

No problems Everything when as promised. Work was completed as expected and at a fare price.and no surprises. Making a appointment was easy . Plan on returning fo Everything when as promised. Work was completed as expected and at a fare price.and no surprises. Making a appointment was easy . Plan on returning for my next service needs. More

Great Service I took my mustang in for a new water pump. Not only did they repair the water pump, they also replaced a recalled air bag during the same visit. The d I took my mustang in for a new water pump. Not only did they repair the water pump, they also replaced a recalled air bag during the same visit. The dealership is very clean and the service staff is top notch. More

Very prompt attention I was there just for a warranty airbag upgrade, I had received a jury duty summons for later that morning, and the Service Advisor, Robert Rose, ( I t I was there just for a warranty airbag upgrade, I had received a jury duty summons for later that morning, and the Service Advisor, Robert Rose, ( I think it was Robert ) made sure I was out in record time ! More

Awesome staff! Tom was super amazing and helpful, as was the rest of the staff there! They took very good care of my truck and did amazing work Tom was super amazing and helpful, as was the rest of the staff there! They took very good care of my truck and did amazing work More

Rosi Williams | Service Advisor I always go to Rosi at Chapman Ford's Service Department, as well as refer my friends and family. She is extremely efficient and takes care of my need I always go to Rosi at Chapman Ford's Service Department, as well as refer my friends and family. She is extremely efficient and takes care of my needs by suggesting the best route for me to take with any repairs or check-ups. If you want a Service Advisor you can trust, ask for Rosi Williams. More

Mariner Repair Ryan was not my scheduled service advisor but he helped me anyway, He was personable, listened to what was wrong, and great communicating with me. R Ryan was not my scheduled service advisor but he helped me anyway, He was personable, listened to what was wrong, and great communicating with me. Ryan made the experience super great. Even when I was signing the bill for almost a $1,000 (ouch!). He still made me smile. Great employee!!!! More

Easy choice! It was my second time at Chapman Quicklane after moving to AZ. Heidi and her team were quick and efficient, explaining the charges on my bill and why It was my second time at Chapman Quicklane after moving to AZ. Heidi and her team were quick and efficient, explaining the charges on my bill and why I had them-and not trying to upsell me on services I didn’t really need. Plus, I left my water bottle there and Heidi called me personally to tell me! Love bringing my car here! More

Great Service Experience Byron Mead was excellent and very helpful. Great customer service in the service department and would recommend this dealership to others. Keep up the Byron Mead was excellent and very helpful. Great customer service in the service department and would recommend this dealership to others. Keep up the great work More