Chapman Ford - Service Center

Service was easy and reasonably priced Brought my car to the Quick Service facility for oil change on a busy Monday. Left it there and took a Lyft elsewhere as service was going to take ab Brought my car to the Quick Service facility for oil change on a busy Monday. Left it there and took a Lyft elsewhere as service was going to take about an hour and a half and the dealer's shuttle would take about that long to be available. Received a call letting me know the car was ready, and that I could pick it up anytime before 7 pm. I got back around 5 pm after spending time doing what I wanted rather than hanging around dealership. I was pleasantly surprised at how reasonable the service was. All in all a good experience. More

Quick Lane at Chapman Ford They were fast and I didn't have to wait long. Had free wifi so I got a lot of work done as well! Bonus They were fast and I didn't have to wait long. Had free wifi so I got a lot of work done as well! Bonus More

Scott in service was great! Scott in fleet service was great! He understood we needed the truck for work. He was able to get the service done timely and complete Scott in fleet service was great! He understood we needed the truck for work. He was able to get the service done timely and complete More

Impressed with new facility I've been a longtime customer of Chapman Ford and have come to expect good service, which is what I received. Rosi is friendly and helpful. They thoug I've been a longtime customer of Chapman Ford and have come to expect good service, which is what I received. Rosi is friendly and helpful. They thought they'd need the vehicle for two days, but it only took one, so that was great. The new facility is impressive. More

Fast Service Made an appointment for an oil change and was surprised at how efficient and personable your staff were. Special kudos to Heidi who always has a smile Made an appointment for an oil change and was surprised at how efficient and personable your staff were. Special kudos to Heidi who always has a smile and even got me the discount coupon I forgot! More

Quick Lane just what it says They were professional and prompt. I enjoy the experiences I have had with Chapman Ford, and trust this dealership for all my future service needs. They were professional and prompt. I enjoy the experiences I have had with Chapman Ford, and trust this dealership for all my future service needs. More

Excellent service experience Really enjoyed working with Stephen Pewitt. He was professional, knowledgeable and personable. The new Ford dealership building is just beautiful. Really enjoyed working with Stephen Pewitt. He was professional, knowledgeable and personable. The new Ford dealership building is just beautiful. We will be back for our future service needs; plan to keep our Ford for many years. More

as scheduled, no extras, courteous will drive from Gold Canyon to Chapman for this type of service. These are people you want to work with. #1 in the East Valley will drive from Gold Canyon to Chapman for this type of service. These are people you want to work with. #1 in the East Valley More

Immediate response Had to change out 2 rims because of a mixup on the assembly line. A rare happening but Chapman responded with a smile and ordered the rims and changed Had to change out 2 rims because of a mixup on the assembly line. A rare happening but Chapman responded with a smile and ordered the rims and changed them out within the week car looks beautiful thanks for a no hassle visit! More

Great Dealership Their Service department is top notch! Best dealership service department I have ever used. Had some new springs installed a while back and their pric Their Service department is top notch! Best dealership service department I have ever used. Had some new springs installed a while back and their prices were better than what I was quoted by an independent mechanic. Had an issue with my exhaust and Stephen worked hard to make sure it was covered under warranty by a third party company. Take you auto to this dealerships service department, they are great. More