Chapman Ford - Service Center

Edge Sport Owner The new facility is beautiful, the service was fast and friendly. Location was more convenient. We changed Ford Dealer for the new service department. The new facility is beautiful, the service was fast and friendly. Location was more convenient. We changed Ford Dealer for the new service department. Thank you Heidi Wilkins! More

Great service! My car has never been service by a non-Ford provider in the 9 years I have had it. After trying and dismissing two other area Ford dealer service depa My car has never been service by a non-Ford provider in the 9 years I have had it. After trying and dismissing two other area Ford dealer service departments, I have been using Chapman Ford in Scottsdale almost four years now and refuse to go anywhere else for my routine service. More

Great service All service team do great job, waiting area is great. Service completed excelente keep up the good work Chapman Ford!!! Btw beautiful facility excel All service team do great job, waiting area is great. Service completed excelente keep up the good work Chapman Ford!!! Btw beautiful facility excellent location More

Quick Lane Service Justin is fantastic at providing great custom service at the Quick Lane department. Saves a lot of time for a quick check up for my cars. Justin is fantastic at providing great custom service at the Quick Lane department. Saves a lot of time for a quick check up for my cars. More

Prompt, fast and curteous I sat down in comfortable chair and had a coffee in the 20 minutes it took to service my truck, very convenient. Didn't even have time for popcorn. I sat down in comfortable chair and had a coffee in the 20 minutes it took to service my truck, very convenient. Didn't even have time for popcorn. More

Quick, efficient service This was my first visit to your new location. The waiting area is very comfortable. Heidi was informative and got my vehicle right in for service. This was my first visit to your new location. The waiting area is very comfortable. Heidi was informative and got my vehicle right in for service. More

Great Customer Service I can't say enough about the level of customer service at Chapman. Rosi was my service advisor and she was just great! My car was finished the same d I can't say enough about the level of customer service at Chapman. Rosi was my service advisor and she was just great! My car was finished the same day, and they have early morning to evening hours so picking it up was not a problem. Will definitely go there again! Thanks Rosi! More

Service From start to finish Chapman service is not only professional, reasonably priced, buts fast and friendly. I will always choose Chapmen for sales and s From start to finish Chapman service is not only professional, reasonably priced, buts fast and friendly. I will always choose Chapmen for sales and service. They’re my number one dealer! More

Professionalism and punctuality I really on Friday and leave it at the dealership until I was able to pick it up on Monday. Upon my return I found the truck clean and ready to go fu I really on Friday and leave it at the dealership until I was able to pick it up on Monday. Upon my return I found the truck clean and ready to go fully serviced. The staff answered all of my questions as far as what had been performed on my truck and insured me that my truck was in excellent running condition. I appreciate their professionalism and punctuality and positive attitude on a Monday morning. More

Service was easy and reasonably priced Brought my car to the Quick Service facility for oil change on a busy Monday. Left it there and took a Lyft elsewhere as service was going to take ab Brought my car to the Quick Service facility for oil change on a busy Monday. Left it there and took a Lyft elsewhere as service was going to take about an hour and a half and the dealer's shuttle would take about that long to be available. Received a call letting me know the car was ready, and that I could pick it up anytime before 7 pm. I got back around 5 pm after spending time doing what I wanted rather than hanging around dealership. I was pleasantly surprised at how reasonable the service was. All in all a good experience. More