Chapman Ford - Service Center

Great service all the way around! I usually feel dealerships are in it to get more money from you. I have had several bad dealership experiences in the past. But not this time. My wife I usually feel dealerships are in it to get more money from you. I have had several bad dealership experiences in the past. But not this time. My wife and I met with Tom Goodfellow for service on our E350 Super duty Van. He was nice and honest. The service area was clean and efficient. Tom listened and was communicative throughout our service. The mechanic (Sorry don't have his name) was diligent in finding and correcting our alignment issue. In the end our Van drives better than it ever had and the price was actually less than what was quoted. They weren't out for my money but instead just to provide great mechanical service and customer service. These two gentleman have gained our business indefinitely due to this experience! Chapman Ford these guys are what ever dealership needs, Thanks! More

Great service Service Department and Quick lane have great service advisors! Does not matter if I have to drive to Scottsdale to get my vehicle taking care! I know Service Department and Quick lane have great service advisors! Does not matter if I have to drive to Scottsdale to get my vehicle taking care! I know service Department always will takin care of me, can’t find the name of my service advisor in your list! But she is fantastic More

Recall service The recall of the inflator for the passenger side airbag of my 2008 Mustang was completed in less time than I had anticipated. The process went smooth The recall of the inflator for the passenger side airbag of my 2008 Mustang was completed in less time than I had anticipated. The process went smoothly and quickly. More

Service department Heidi was very helpful and took a personal interest in my problems. I enjoyed the experience at the quick lane. The technicians did an excellent job. Heidi was very helpful and took a personal interest in my problems. I enjoyed the experience at the quick lane. The technicians did an excellent job. More

Quick Lane service Always friendly, They explain why services are needed or recommended. No pressure on recommendations. Fast service and the Free car wash is always app Always friendly, They explain why services are needed or recommended. No pressure on recommendations. Fast service and the Free car wash is always appreciated.love the new location. More

Just an oil change Service was great and I was in and out in under an hour. Couldn't ask for anything more. Thank you for your quick service Service was great and I was in and out in under an hour. Couldn't ask for anything more. Thank you for your quick service More

Quick Lane service I had another great service performed at Quick Lane, Heidi Wilkens was professional and explained all of services preformed. I will be back in the fu I had another great service performed at Quick Lane, Heidi Wilkens was professional and explained all of services preformed. I will be back in the future. More

Service Department Making the appointment, delivering the vehicle, amount of time for the service, and collecting the vehicle was all extremely easy and efficient. It w Making the appointment, delivering the vehicle, amount of time for the service, and collecting the vehicle was all extremely easy and efficient. It was a pleasure doing business with Chapman Ford Service Department. More

Quick Lane The service at Quick Lane is always exceptional. I've only had regular maintenance done but the staff is great and the service is fast. The service at Quick Lane is always exceptional. I've only had regular maintenance done but the staff is great and the service is fast. More

easy transaction, great service writer Heidi, Everyone at the Quick Lane was cordial and knowledgeable, Work was done fast and accurate , 5 stars is what I will give and 6 if it was an option. Everyone at the Quick Lane was cordial and knowledgeable, Work was done fast and accurate , 5 stars is what I will give and 6 if it was an option. More