Chapman Ford of Horsham

Kelly Smith at Chapman was great to work with! My family and I unexpectedly found ourselves in the market for a car. We came to Chapman to look at their Jeep Grand Cherokee and spoke with Kelly. My family and I unexpectedly found ourselves in the market for a car. We came to Chapman to look at their Jeep Grand Cherokee and spoke with Kelly. Right from the start we immediately liked and connected with Kelly. She listened to all of our needs, concerns, even discussion about competitive products and handled our questions with professionalism, compassion, and understanding. On top of which, she and the entire Chapman dealership made our 5 year old daughter feel at home and part of the whole car buying process. We have never had such an easy, enjoyable and rewarding experience than buying our Jeep at Chapman. This dealership treats their clients like family, and are truly interested in creating long time partnerships with their clients and not one off deals. You can be sure we will buy from Chapman and Kelly again....our 5 year old already picked out a nice yellow Rubicon she wants. Thank you Kelly and the entire Chapman dealership for our great experience. We love our car! More

Best Service Ever! Ken Marko Rocks! I walked in ready to buy a new car but knowing that money was tight so I had to be smart about my decision. So I started off looking Ken Marko Rocks! I walked in ready to buy a new car but knowing that money was tight so I had to be smart about my decision. So I started off looking at a bottom of the line Jeep thinking that is all I could afford. Ken listened, truly listened to everything I wanted and all of my financial concerns. I felt more like I was hanging out with friends then buying a car and truly trusted Ken. He was able to get me into a much better Jeep than I every expected I could afford and still stayed right in line with my budget. I have bought numerous cars over the years and always had issues, being a female and buying a car can be difficult. I love my new Jeep Cherokee and can't wait until my first oil change so I can go hang out with everyone at Chapman! They truly made this the best car buying experience I ever had! More

Bob Nieves rocks!!!!!! Thanks Bob!! I really love my new Grand Cherokee. I recommend Bob and Chapman jeep. Bob was both knowledgeable and professional. Bob took the time to Thanks Bob!! I really love my new Grand Cherokee. I recommend Bob and Chapman jeep. Bob was both knowledgeable and professional. Bob took the time to go over all of the options and features in my Jeep. It was like buying a jeep directly from a factory engineer! More

Professional, knowledgable Thanks to Bob Nieves! We LOVE our new Jeep. Bob went out of his way to make sure we knew everything we possibly could about our new Jeep. We have b Thanks to Bob Nieves! We LOVE our new Jeep. Bob went out of his way to make sure we knew everything we possibly could about our new Jeep. We have been back to the see him with additional questions and he is always extremely helpful and personable. More

Horsham's Local dealer w/ great customer service! Good Morning Ken, I wanted to thank you for all your help and assistance which was extended to me and my family by you and the Chapman team at the Good Morning Ken, I wanted to thank you for all your help and assistance which was extended to me and my family by you and the Chapman team at the Horsham dealership when we bought our new RAM 1500 pickup truck. I must admit, I was originally going to purchase a pickup truck from one of your competitors, but after comparing vehicles side by side and option to option, we decided RAM was the best choice. We reside in the Horsham area and it is important to us to support our local businesses. The moment we walked into the Dodge / Chrysler building we were greeted by you and the Chapman team and after a brief discussion on what we were considering, you immediately put me and my son, David, at ease by your sincerity and product knowledge. After numerous meetings with "other" dealers, we decided that Chapman was the best choice for our purchase because the Chapman team gave us the best price for our trade in, the best service warranty and the best customer care which is very rare in today's market. Many thanks to you, Ken, for providing us with excellent customer service! I look forward to a long relationship with the Chapman Dodge /Chrysler team. PS: Please convey a hearty thanks to Brian Nickett, Jose, Bob, Steve and all who helped us in our purchase of our new Dodge Ram Sport pickup truck. You guys are the best! Thank You, Frank & Diane Roach More

Great Experience Chapman Horsham was the first dealership my wife an I went to when we began our search for our new SUV. We were fully prepared to be attacked by sale Chapman Horsham was the first dealership my wife an I went to when we began our search for our new SUV. We were fully prepared to be attacked by salesmen when we walked in. This was not the case. We walked into the showroom and was approach by Bob. He didn't bug us or attack us with a sales pitch he simply introduced himself and gave us his card. After walking around for a couple minutes our questions began and he was extremely knowledgable. He walked us through every component of the Jeep Grand Cherokee. After the great tutorial we left the dealership and went to three others and the service was no where near the same nor was the price. After we agreed on a price with Bob, the closing process was quick and easy. We have had the Jeep Grand Cherokee for a month now and are extremely happy. This was the first car my wife and I bought together and I'm surprised to say it was a fun/easy experience. More

Ken Sheldon is the greatest! I thoroughly enjoyed working with Kenny Sheldon!! He was so helpful and I LOVE my new Jeep! He took such great care of me and his customer service was I thoroughly enjoyed working with Kenny Sheldon!! He was so helpful and I LOVE my new Jeep! He took such great care of me and his customer service was spot on. Thanks, Kenny! More

Comfortable Last Friday night 1/16/15 went to Chapman Jeep to look at a Wrangler and Ken Marko greeted me at the door. He showed me a Wrangler and 3 other cars Last Friday night 1/16/15 went to Chapman Jeep to look at a Wrangler and Ken Marko greeted me at the door. He showed me a Wrangler and 3 other cars when I decided on the Chrysler 200. Never once did I feel pressured to buy. I highly recommend Ken and the Chapman Auto Stores for your next new vehicle. Everyone is so nice at this dealership. So friendly and welcoming. Thanks again, Joanne McGinty Happy Chrysler Owner More

excellent buying experiance at Horsham wanted a 2500 series diesel. headed out on a Saturday looking to drive the chevy, GMC and Dodge. 2500 diesel. I drove all three and liked the Dodge th wanted a 2500 series diesel. headed out on a Saturday looking to drive the chevy, GMC and Dodge. 2500 diesel. I drove all three and liked the Dodge the best. But, none of the dealerships I went to had the truck I wanted. luckily, a salesman at a different dealership told me to go to chapman in Horsham (as they have a large inventory). so, after a long day already at 4 different dealerships, we ended up late in the afternoon at chapman Horsham. I immediately met Ken marko. I knew he was a good guy right from the get-go. told him about my day and what I was looking for. He walked me right out to my dream truck. white, Dodge 2500 limited! I told him what I thought the truck should be priced at based on what I've seen on line and at the other dodge dealership, and they beat all that I seen immediately. a few hours later, I drove my dream truck off the lot. Ken was awesome to work with and the finance department was totally squared away with no problems. was there two weeks ago for my first oil change (that was free) and seen ken...and he handed me a kick A$$ Dodge hat. great guy and seems to be a great place to buy a vehicle! I highly encourage anyone looking to call ken marko there, he is just a nice guy and will take care of you. his number is 215-674-3600 ext 372. Chuck Harders DODGE 2500!!!!! More

Been dealing with Chapman for years I have been buying my cars from this dealership for 20 something odd years now. My experience with the dealership has always been memorable. The custo I have been buying my cars from this dealership for 20 something odd years now. My experience with the dealership has always been memorable. The customer service is also very good and the people that I have dealt with in my years have helped me a great deal. I am also very satisfied with my car/truck selection everytime. Chris assisted in my last experience at Chapman and I am very pleased with him, More