Chapman Ford of Horsham

Great Service Ken Marko / Frank Had an awesome experience at Chapman in Horsham Friday 2-27-2015. I purchased a 2014 Dodge Ram Quad Cab> Ken was an amazing sales man went far and bey Had an awesome experience at Chapman in Horsham Friday 2-27-2015. I purchased a 2014 Dodge Ram Quad Cab> Ken was an amazing sales man went far and beyond his means . Want to thank both Ken and Frank for all their great help, I really recommend your dealership and I will come back to purchase another vehicle.. More

Just What I Wanted Yesterday I leased my fifth vehicle from Chapman. Well, not all of my Jeeps have been leased, but all of my Jeeps have been from Chapman. First, the Yesterday I leased my fifth vehicle from Chapman. Well, not all of my Jeeps have been leased, but all of my Jeeps have been from Chapman. First, the staff is unbeatable. I know them all by name and they all know me. I'm not sure they ever take a day off, because every time I come in for service George is right there! But about last night ... I arrived late - around 6pm. Ken Marko bought me pizza and Frank Alexander immediately starting bringing cars to the window of the dealership doing a sort of fashion show of cars he thought I would like (that's awesome because it was COLD). After doing a couple of test drives, we got down to the brass tacks. I told Ken and Frank my bottom line monthly payment (I truly don't care about the overall sticker price) and they got me a 2015 Jeep Grand Cherokee Overland at a $1 LESS than the price I wanted. Although we were there until 10 pm, we got the deal done and the whole staff - down to the detail guy - stayed to make sure I was happy. They were awesome and I even got a hug at the end. Chapman truly does hire quality people who care about their customers. Although I'm moving out-of-state, I think I'll come back and get my cars from Chapman. More

Ken Marko made us very happy customers!!! Sales associate Ken Marko was absolutely phenomenal! We had such a great car buying experience from the moment I contacted him by phone, to driving o Sales associate Ken Marko was absolutely phenomenal! We had such a great car buying experience from the moment I contacted him by phone, to driving out of the dealership with a new car. I was referred to Ken by someone who had great things to say about him. I contacted Ken by phone and told him that my daughter was in desperate need of a car. He could hear the stress in my voice and reassured me that he would do all he could to help. After giving him all the details of what she could afford and what she was looking for, he (in a very short period of time) found a car that was perfect! We went right down to the dealership to test drive the car. My daughter loved it! Not too much time later, we drove out of the dealership very happy customers! Ken went above and beyond to help us! Because of his kind nature, honesty, and knowledge of cars, he made our car buying experience painless and successful!!! My husband and I will be in the market for a new car soon. We will definitely be going back to Chapman Ford Chrysler Jeep Dodge of Horsham....and to deal with Ken Marko! More

Great transaction with Ken Marko, THANKS! Ken Marko is a fantastic sales advisor with great product knowledge & a total customer-centric mindset. Ken leading the sales process made our purcha Ken Marko is a fantastic sales advisor with great product knowledge & a total customer-centric mindset. Ken leading the sales process made our purchase experience a smooth and pleasurable one. We highly recommend Ken Marko and Chapman Ford Chrysler Jeep Dodge of Hosham as your choose for a new or used car. We will be back for my next purchase. We dealt with a several dealerships (other car makers as well beyond Chrysler) while making our decision and none came close to the level of customer service & commitment we received from Ken. He was available & happy to answer all our questions about the car and the different options to lease or purchase. There were many. He took the time to ensure we had full understanding. Other dealers lost interest immediately once they realized they didn't have the vehicle on inventory or too far off in price. With Ken, he worked on our-behalf to get us the price we wanted based on our budget and not once told us it could not be done. I highly recommend speaking to Ken first prior to making your next purchase/lease.....friendly and professional. Feel free to contact Ken if you want to deal with people that care about your driving experience: kMarco@chapmanautogroup.com We absolutely love our Durango & get many compliments on it. Also want to thank Brian Nickett for his help as well! More

Knowledgeable and honest salesman Just pulled my Ram 1500 into the driveway. Couldn't be happier. Bob Nieves was thorough, knowledgeable and friendly. He worked with us until we reac Just pulled my Ram 1500 into the driveway. Couldn't be happier. Bob Nieves was thorough, knowledgeable and friendly. He worked with us until we reached a deal that was fair to all. We highly recommend this dealership and Bob Nieves to anyone. More

Worst car shopping experience ever I would give this dealer zero stars if possible. Looked at a 2015 Jeep Wrangler Sahara unlimited. Upon walking into the dealership the jeep show room I would give this dealer zero stars if possible. Looked at a 2015 Jeep Wrangler Sahara unlimited. Upon walking into the dealership the jeep show room is dirty and looks like a 2nd rate used car dealership. The salesperson knew nothing about the Jeep I was looking at - no experience what so ever. I was educating him on the features. After going through 3 offers the sales manager came to discuss the pricing with me. He was rude, unprofessional and fell just short of excusing me of lying in regards to pricing I received from another dealership. I left Chapman and went straight to Fred Beans in doylestown. What a different experience. I ended up getting the exact same jeep from Fred Beans with all the options I wanted for $2k less than Chapman offered me. If their emblem is on your car - you definitely paid too much! More

Bob Nieves was terrific Our experience with Chapman and our salesman Bob Nieves was impeccable . He was extremely knowledgable about the vehicle inside and out. I would highl Our experience with Chapman and our salesman Bob Nieves was impeccable . He was extremely knowledgable about the vehicle inside and out. I would highly recommend them to anyone looking for a Jeep . Pleaseant ,quick and polite. He even brought the car around right to the showroom door due to the extreme cold weather. Door to door service. The other Jeep dealer we saw made us walk around in sub freezing weather. More

Fantastic service all around This dealership really made all my wants and needs in a vehicle come true! Everyone was very friendly and went above and beyond the call of duty. Grea This dealership really made all my wants and needs in a vehicle come true! Everyone was very friendly and went above and beyond the call of duty. Great experience! More

HANDS DOWN, TWO THUMBS UP!!!! I can't say enough about my experience with Chapman of Horsham. The staff was courteous & welcoming from my first phone call, until I drove off the l I can't say enough about my experience with Chapman of Horsham. The staff was courteous & welcoming from my first phone call, until I drove off the lot with my vehicle. The professionalism & honesty with this crew, is something I have never experienced with any other dealer. I was met by Kenny Sheldon, who took very good care of my needs and wants. Although it was 8degrees outside, he never once complained about helping me find the right vehicle. He was very personable, which made it all too easy to give up my money!! Wonderful guy, honest company, worth the drive. More

Best Experience car shopping! Want to recommend the Chapman Ford, Dodge, and Jeep family to everyone who's looking for a new automobile. My wife and I were treated like family not Want to recommend the Chapman Ford, Dodge, and Jeep family to everyone who's looking for a new automobile. My wife and I were treated like family not as customers. Ken Marko and the upper management staff helped us find the perfect truck for us. They were sincere and genuine with all of our questions and needs. We couldn't of asked for a better group of professionals to help us find the perfect vehicle for our family. In the past we dreaded the whole car buying experience, but after our experience here at Chapman I know that I never have to feel that way again. We loved our time with Ken and staff and love our new car even more. Thanks again for everything! We will be sure to spread the word to anyone looking for a new vehicle. Take care and see you again!!! Regards, Marc and Jayna More