Chapman Ford

Like buying a car should be Honesty and a no-pressure transaction sums up my experience in purchasing a new F150 from Tim Quintana. Chapman Ford's family atmosphere is like no Honesty and a no-pressure transaction sums up my experience in purchasing a new F150 from Tim Quintana. Chapman Ford's family atmosphere is like no other dealer I've experienced in the valley. Tim is not your typical car salesman, and Chapman is not your 'typical' car dealer. Sincerely, Bill Ladas More

Satisfied customer I recommend Chapman Ford to anyone looking for a team that is honest, professional, and kind. They made me feel comfortable and helped me get the car I recommend Chapman Ford to anyone looking for a team that is honest, professional, and kind. They made me feel comfortable and helped me get the car I wanted. They even spent time educating me throughout the process. More

Manny the magnificent We went to Santan Ford and Horne Ford the service there was mediocre and difficult to get response. They did not have what we were looking for and pus We went to Santan Ford and Horne Ford the service there was mediocre and difficult to get response. They did not have what we were looking for and pushing us to get something else. We went to Chapman Ford very relaxed atmosphere no pressure and worked within our budget. Manny was amazing and stayed past hours to make sure we were satisfied. More

Excellent Service Extended to my Daughter by Jerry Lynch We were searching for a replacement used car for my daughter with the unusual circumstance that I am in California. My daughter detailed for me the ex We were searching for a replacement used car for my daughter with the unusual circumstance that I am in California. My daughter detailed for me the extra care Jerry took in talking her through all the numbers, what she needed to put down and then sending us the remaining paperwork to California and she still drove out with a great deal the same night. I am recommending friends in the Phoenix area to visit here. It may even be worth my while to go down there from the Bay area next time I'm looking More

Best buying experience I've ever had. Requested quote online Saturday night, after unpleasant haggling with a local dealer. Jerry Lynch called me Sunday with a price that was way lower th Requested quote online Saturday night, after unpleasant haggling with a local dealer. Jerry Lynch called me Sunday with a price that was way lower than the local dealer, with none of that old-school back and forth with the sales manager that I had experienced at the local dealership the previous evening. Firmed up the deal on the phone, gave a credit card number for a refundable deposit, and Jerry drove the car to me on Monday afternoon, almost 100 miles! Finance manager Greg Lynch called with a few questions before Jerry got here. (My CU had pre-approved me, perhaps making this easier.) Met Jerry at a fast food place, and signed the papers, while his return driver filled up my new Focus. Night and day difference! Very pleasant way to buy a car. BTW, love the new Focus. More

Fantastic service Rosie in the service center was so nice and helpful.... I've been to another Ford dealership for service and I would NEVER go back! This dealership is Rosie in the service center was so nice and helpful.... I've been to another Ford dealership for service and I would NEVER go back! This dealership is the only place for me I highly recommend it!?????????? More

Disapointed I had a new transmission installed 1-12-16 by Foss ford in liberal ks but it had some issues and was told I need to bring it to a ford dealer for serv I had a new transmission installed 1-12-16 by Foss ford in liberal ks but it had some issues and was told I need to bring it to a ford dealer for service. After paying $115 to tell me it was not transmission but was the egr or tp sensor I was told it would cost another $115 to have the next service tech look at it. Seems like a ripoff to me. After spending $4000 on a new transmission ford lacks common sense and customer service not to look at the vehicle to confirm it was not the transmission at no cost. After owning this ford for 20 yrs it may be time to check the competition. More

Brand new truck issues from the start Spent 10 hours working the deal, was farely happy although I learned to never satisfy with settling! Get what you want after all its your money. After Spent 10 hours working the deal, was farely happy although I learned to never satisfy with settling! Get what you want after all its your money. After getting the truck home I realized the door had a defect that was noticable if looking down the body. Notified the dealership right away and showed them. Then after a week of getting no reply or return call i decided to call collision repair and told them i was bringing it to them to fix. They recieved it monday and i was told it would take at least a day. My salesman, whom I left messages and texts with for over a week finally texts me Wednesday and says xxxx look into the status! Its wed night hours after that and I've heard nothing and collision repair said it would be done at latest wed night! $40000+ truck and im driving a loner car Instead of my truck and I cant get a simple curtesy call to let me know the status of the repair and when i can drive my brand new truck? I have to say im more dissappointed that once the papers were signed the dealership minus collision repair has brushed me under the rug! Our salesman was great at sales horrible at follow up! Thanks More

Rosie The best service writer to deal with I had the best service experience ever at Chapman Ford do to Rosie one of their service writer, she got right on it, listened to what the problems wer I had the best service experience ever at Chapman Ford do to Rosie one of their service writer, she got right on it, listened to what the problems were and made sure she had correctly wrote down what I needed done, and then went over every repair with me when I picked it up to make sure I wash happy with the work done. Plus my hats off to the mechanics that worked on it for doing the work correctly, cleanly, and in a timely manner. Thank You! One Happy Pony owner More