Chapman Ford

Just after Christmas we purchased a new 2023 Ford Escape ST Line Elite. Luis helped get everything arranged ahead of time before we came and completed the purchase. Everything was ready to go when we arrive ST Line Elite. Luis helped get everything arranged ahead of time before we came and completed the purchase. Everything was ready to go when we arrived, we did a test drive and signed the papers and we were done. More

Michael Brill is the man! I appreciate the straight forward approach not lemme check with this guy or this person. He knew where I wanted to be and took care of it. We did ev I appreciate the straight forward approach not lemme check with this guy or this person. He knew where I wanted to be and took care of it. We did everything over the phone, gave me a great price on my trade in and even better price that nobody in town or up north could compete with. Michael Brill and Chapman Ford have earned my business for years to come. Thank you Michael and Chapman Ford Tony Stewart More

Christian was great to deal with! His friendly yet professional personality was very much appreciated. We would definitely recommend him to anyone shopping for a car! His friendly yet professional personality was very much appreciated. We would definitely recommend him to anyone shopping for a car! More

We found the car we were looking for at Chapman Ford. We were assigned Christian Patrick. I am in Michigan and my daughter, who the car was for lives in Colorado. Started out fine, I have 2 friends in Ar We were assigned Christian Patrick. I am in Michigan and my daughter, who the car was for lives in Colorado. Started out fine, I have 2 friends in Arizona that went and checked out the car for me with the only red flag was that it needed an oil change. I got hold of Christian and we struck a deal which was to include an oil change. Well it went south after that. We were taking care of our own financing with a local bank which took less than a day. My daughter and I were in contact with Christian several times a day trying to get everything taken care of, which took an entire week. The Chapman side of things got taken care of the day before she flew out. My daughter called me from the airport in the morning while she was waiting to board and informed me that Christian called her to let her know that the oil change would not be done. I called Christian and ended up hanging up on him. I called the manager and was assured that the oil change would be done. When she arrived there to pick the vehicle up, my friend that originally looked at the car was told that the oil change was done. His conclusion was that it probably wasn't due to the fact that the washer fluid wasn't topped off and the oil didn't look new. After that they had a several hour wait for paperwork to be finished, all of which we were assured would be done prior to her arrival. I've bought and sold a lot of vehicles over my lifetime and this is not how you treat people. First and foremost, I would not buy a vehicle with Christian Patrick, He is NOT a man of his word. Secondly I would not buy from Chapman Ford. I've been a boss for most of my life and I would not have people like that working for me. More

We have purchased 2 times from Chapman and our experience has been great both times. Christian is fun and easy to work with has been great both times. Christian is fun and easy to work with More

Christian was great he went above and beyond great experience all Around. I would definitely recommend. Going to see Christian. experience all Around. I would definitely recommend. Going to see Christian. More

Micheal and the rest of the people at Chapman ford were very helpful and knowledgeable on the vehicle I ended up purchasing. very helpful and knowledgeable on the vehicle I ended up purchasing. More

Great transaction from beginning to end. Christian took the time to answer all of our questions and provided great support throughout. Thanks! Christian took the time to answer all of our questions and provided great support throughout. Thanks! More

This was a good deal and offer. Thank you Christian patrick you made my family feel safe in a beautiful ride. Thank you Christian patrick you made my family feel safe in a beautiful ride. More

Run! This dealership has the highest apr, dealer add-on fees in AZ. Not transparent shopping. All reviews are done by employees/fake. Salesman switch and This dealership has the highest apr, dealer add-on fees in AZ. Not transparent shopping. All reviews are done by employees/fake. Salesman switch and bait tactic to force you into a deal. Educate yourself and shop around you’ll confirm what I’m saying. More