Chapman Ford

Great Dave Ruttan was one of the best service advisor I've had in a long time he was very professional and explained everything to me. He is an asset to you Dave Ruttan was one of the best service advisor I've had in a long time he was very professional and explained everything to me. He is an asset to your company. More

Great new place A really pleasant experience from start to finish. My salesman Carlos was very responsive to my needs and made everything work. The new location is re A really pleasant experience from start to finish. My salesman Carlos was very responsive to my needs and made everything work. The new location is really nice. More

Got the exact car I wanted Staff at Chapman aggressively sought the exact vehicle I was interested in. Once delivered, they were very helpful in reviewing all of its features Staff at Chapman aggressively sought the exact vehicle I was interested in. Once delivered, they were very helpful in reviewing all of its features and made sure I knew how to use them. Good customer service. More

JUST CAME IN FOR PARTS. JUST CAME IN FOR SOME TOUCH UP PAINT FOR MY NEW 2018 MUSTANG GT. AS USUAL, EVERYTHING WAS GREAT!!!! EVERYONE WAS READY TO HELP JUST CAME IN FOR SOME TOUCH UP PAINT FOR MY NEW 2018 MUSTANG GT. AS USUAL, EVERYTHING WAS GREAT!!!! EVERYONE WAS READY TO HELP ME AND VERY PROFESSIONAL. More

I Have Found None Better This was my second trip to Chapman Ford and I have to say my search for a shop has ended. The professionalism and pride in their work exhibited by th This was my second trip to Chapman Ford and I have to say my search for a shop has ended. The professionalism and pride in their work exhibited by the QuickLane crew was beyond reproach. More

Great knowledgeable people I have owned around 30 cars in my lifetime. I have to admit that my experience with Chapman Ford rates at the top of the charts. They were respectful I have owned around 30 cars in my lifetime. I have to admit that my experience with Chapman Ford rates at the top of the charts. They were respectful of my time and did not pressure me. They worked with me until I felt comfortable with the deal then made sure the whole experience was perfect by handing over an emaculate vehicle and continued by spending all the necessary time I needed to understand how to operate it. I plan to be a part of the Chapman Ford family for a long time. More

excellent customer service! I was really in between a rock and a hard place with my my vehicle so I went to Chapman Ford and I was lucky enough to have Tim Quintana help me find I was really in between a rock and a hard place with my my vehicle so I went to Chapman Ford and I was lucky enough to have Tim Quintana help me find the car for me. Tim was very diligent and extremely professional in working with me to find the car that best suited my needs. I would recommend any one to go see Tim Quintana at Chapman Ford because of the experience and professionalism I experienced. More

Parts replaces, not mechanics or service providers Had my 2012 Expedition in for a key issue, $690 later I have a new shifter. I asked for the parts to be saved and they were, however the service tech Had my 2012 Expedition in for a key issue, $690 later I have a new shifter. I asked for the parts to be saved and they were, however the service tech told me the gears were worn out. When I got the parts home discovered the park sensor which was held in by two plastic clips was knocked out of place. Snapped back in, and it is once agin very secure. Jim the service manager said replacing the part was the standard option. Gears out of place, ha, standard to replace all parts instead of diagnose and recommend options? Ha Very, very disappointed and will not go to Chapman again. I guess you have to pay for the new dealership location somehow....but not at my ex-expense any longer. More

F150 Buyer After purchasing several vehicles over the year, Chapman Ford was by far the best overall experience. Beautiful service department, convenient with he After purchasing several vehicles over the year, Chapman Ford was by far the best overall experience. Beautiful service department, convenient with helpful staff. Great Job Chapman Ford! More

Excellent people, excellent performance throughout! Our experience purchasing a new F-150 with Chapman was excellent! Our sales rep, Morgan, was knowledgeable, personable, and very low pressure. A delig Our experience purchasing a new F-150 with Chapman was excellent! Our sales rep, Morgan, was knowledgeable, personable, and very low pressure. A delightful change to many of our previous experiences with auto dealers. We were able to readily identify trucks that met our desires, compare their features, and agree on a very reasonable price, including the various options available on Black Friday and through Costco and USAA, without any pressure or difficulty. Even the (dreaded) finance meeting went smoothly with Lisa - again low pressure, without pushing a lot of expensive "dealer options". The entire team at Chapman impressed us. I have never felt comfortable recommending an auto dealer before, but I highly recommend Chapman Ford. More