Back

Chapman Ford

Scottsdale, AZ

4.7
622 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
Contact Dealership

3950 N 89th St.

Scottsdale, AZ

85251

Directions

By Type

Showing 622 reviews

February 11, 2018

Pretty good Melissa guided me through the process as easily as she could. She was very patient and understanding of what I was looking for, and for I needed. Over More

by KyleCotey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Hulquist
Feb 12, 2018 -

Chapman Ford responded

Kyle , We appreciate your positive feedback. I'm glad you enjoyed your buying experience. Please feel free to reach out if we can help in the future. Thanks again! Andre Burchette Chapman Ford General Sales Manager

February 10, 2018

as scheduled, no extras, courteous will drive from Gold Canyon to Chapman for this type of service. These are people you want to work with. #1 in the East Valley More

by Thomas Harmon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wilkins
Feb 16, 2018 -

Chapman Ford responded

Thomas, we couldn’t ask for a better recommendation than that! Thank you for your kind words. Jim Malvestuto Service Manager Chapman Ford

February 10, 2018

Very good experience. Lowest advertised prices on the internet. Very nice sales people were a pleasure to work with and the negotiation did not take an excessive amount of More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Falaah and Jeremy Baker
Feb 12, 2018 -

Chapman Ford responded

Brian, Thank you for your positive feedback. We value your opinion. Enjoy your new vehicle. Please let us know if you need anything in the future. Andre Burchette General Sales Manager Chapman Ford

February 09, 2018

Great Job Great customer service and professionalism. I have bought many cars over the years and I very please with the service I have had purchasing my new Tru More

by GWMFCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus,Lisa,Michael,Jeremy
Feb 12, 2018 -

Chapman Ford responded

GWMFCI, Thank you for your feedback. I am happy to hear you enjoyed your experience . If you should ever need anything in the future, please reach out. Have a fantastic day!! Andre Burchette General Sales Manager Chapman Ford

February 09, 2018

A very positive experience It was a pleasure to work with Tim Quintana, the fleet manager at Chapman Ford. He is very professional and he took a lot of time to explain our opti More

by Greg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Q, Wendy
Feb 12, 2018 -

Chapman Ford responded

Greg , Thanks so much . We highly value your opinion . Enjoy your new vehicle . Let us know if you need any help in the future . Thanks again! Andre Burchette General Sales Manager Chapman Ford

February 08, 2018

Immediate response Had to change out 2 rims because of a mixup on the assembly line. A rare happening but Chapman responded with a smile and ordered the rims and changed More

by Crit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 12, 2018 -

Chapman Ford responded

Crit , Thank you for your understanding and feedback. Unforeseen things do happen sometimes . I’m glad we got things taken care of to your satisfaction. Enjoy your new vehicle ! Please let us know if you need anything in the future. Andre Burchette General Sales Manager Chapman Ford

February 08, 2018

Great Dealership Their Service department is top notch! Best dealership service department I have ever used. Had some new springs installed a while back and their pric More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Feb 12, 2018 -

Chapman Ford responded

Greg, Thank you for your feedback. We are glad we were able to get all of your repairs handled. Thank you for your business and the recommendation to others. Jim Malvestuto Service Manager Chapman Ford

February 07, 2018

Service Great service and very quick. I liked receiving a copy of the inspection report and knowing the report is maintaining in Chapman's system. I will be More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Feb 08, 2018 -

Chapman Ford responded

Jane, Thank you for the great review. We are glad we were able to create a positive experience. Jim Malvestuto Service Manager Chapman Ford 3950 N. 89th St. Scottsdale, AZ. 85251 (480) 946-3900

February 05, 2018

Great service and very quick. Heidi is an excellent service manager. I will be back in the future when the need comes. Thanks again Todd More

by Todd and Julie Van Berkum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Feb 05, 2018 -

Chapman Ford responded

Todd and Julie, Thank you for the great review. I will be happy to forwards to Heidi as well. We appreciate your business. Jim Malvestuto Service Manager Chapman Ford 3950 N. 89th St. Scottsdale, AZ. 85251 (480) 946-3900

February 04, 2018

My first purchase The dealership is beautiful and the two gentlemen I dealt with were great! Paul and Tom explained everything so I could understand, got me a great dea More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Tom
Feb 08, 2018 -

Chapman Ford responded

Shannon, Thank you for your feedback it means a lot. We look forward to helping you with all your vehicle needs in the future. Enjoy your vehicle!! Andre Burchette General Sales Manager Chapman Ford

...
44
...