Chapman Ford

Quick Lane just what it says They were professional and prompt. I enjoy the experiences I have had with Chapman Ford, and trust this dealership for all my future service needs. They were professional and prompt. I enjoy the experiences I have had with Chapman Ford, and trust this dealership for all my future service needs. More

Great service great price Went in with no expectations. Ended up getting great service from Malissa and a great price and ended up with a great new truck! Thank you!! Went in with no expectations. Ended up getting great service from Malissa and a great price and ended up with a great new truck! Thank you!! More

Excellent service experience Really enjoyed working with Stephen Pewitt. He was professional, knowledgeable and personable. The new Ford dealership building is just beautiful. Really enjoyed working with Stephen Pewitt. He was professional, knowledgeable and personable. The new Ford dealership building is just beautiful. We will be back for our future service needs; plan to keep our Ford for many years. More

Best Sales Experience in a long time! Jesus Marquez was my sales guy and he was completely up-front and honest with no high pressure/smoke and mirrors sales tactics. Rudy (Rodolfo) Mendoza Jesus Marquez was my sales guy and he was completely up-front and honest with no high pressure/smoke and mirrors sales tactics. Rudy (Rodolfo) Mendoza is the Internet Sales Director and my initial contact and he was completely open and honest with disclosing all options/rebates/incentives available to get the lowest out-the-door price possible. I'm very happy, I saved way more off MSRP than I would have in Tucson, plus they even took the initiative and got me an even lower interest rate (I had already secured a financing deal pending determination of the final amount to be financed) on the portion of the cost that I financed. Note that since it was in Scottsdale I had already been talking with them for some days prior to making the drive up, so everything was already laid out except the final paperwork and actually evaluating the trade in. Even though I was leery about driving up and seeing them face-to-face and getting the typical hidden costs or 'last minute changes' that increase the cost of the vehicle or the deal, the process was fairly seamless and very easy-going with everything working as we discussed. I'd like to note that Jesus is the best car salesperson I've ever worked with, and I've had my share since I'm over 60. He genuinely cares and goes the extra mile to help and make the deal work, without being the typical salesman using pushy and high-pressure sales techniques. Highly recommend checking them out if you are in the market for a Ford, but be sure to do the initial contact through Chapman Ford's website - talk to Rudy first and definitely ask for Jesus. More

Pretty good Melissa guided me through the process as easily as she could. She was very patient and understanding of what I was looking for, and for I needed. Over Melissa guided me through the process as easily as she could. She was very patient and understanding of what I was looking for, and for I needed. Overall 5/5 More

as scheduled, no extras, courteous will drive from Gold Canyon to Chapman for this type of service. These are people you want to work with. #1 in the East Valley will drive from Gold Canyon to Chapman for this type of service. These are people you want to work with. #1 in the East Valley More

Very good experience. Lowest advertised prices on the internet. Very nice sales people were a pleasure to work with and the negotiation did not take an excessive amount of Lowest advertised prices on the internet. Very nice sales people were a pleasure to work with and the negotiation did not take an excessive amount of time. The car is flawless with everything being as it should be; this is excellent! I have already and will continue to recommend Chapman Ford to others. Thank you! More

Great Job Great customer service and professionalism. I have bought many cars over the years and I very please with the service I have had purchasing my new Tru Great customer service and professionalism. I have bought many cars over the years and I very please with the service I have had purchasing my new Truck. More

A very positive experience It was a pleasure to work with Tim Quintana, the fleet manager at Chapman Ford. He is very professional and he took a lot of time to explain our opti It was a pleasure to work with Tim Quintana, the fleet manager at Chapman Ford. He is very professional and he took a lot of time to explain our options to come up with the best one for us. He made the car purchasing experience very easy and pleasant. More

Immediate response Had to change out 2 rims because of a mixup on the assembly line. A rare happening but Chapman responded with a smile and ordered the rims and changed Had to change out 2 rims because of a mixup on the assembly line. A rare happening but Chapman responded with a smile and ordered the rims and changed them out within the week car looks beautiful thanks for a no hassle visit! More