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Chapman Ford

Scottsdale, AZ

4.7
616 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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3950 N 89th St.

Scottsdale, AZ

85251

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Showing 616 reviews

February 23, 2018

Great Customer Service I can't say enough about the level of customer service at Chapman. Rosi was my service advisor and she was just great! My car was finished the same d More

by nykath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosi
Feb 28, 2018 -

Chapman Ford responded

Hello nykath, Thanks for taking the time to share your feedback, and we are pleased to hear that Rosi is treating you right. We will pass along your comments to her. Thanks again, and see you soon! Tim Mort General Manager Chapman Scottsdale Autoshow, Chapman Hyundai Scottsdale 480-424-3539 timmort@chapmanchoice.com

February 21, 2018

Great Sales Experience This was a very good sales experience resulting in very fair pricing. All options were explained and the truck matching our needs identified. Follow u More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hoss, Chapman Auto Marketing
Feb 23, 2018 -

Chapman Ford responded

Terry , Thank you for taking the time to tell us about your experience. Your feedback means a lot to us . Enjoy your new vehicle . Have a fantastic week! Andre Burchette General Sales Manager Chapman Ford 480-946-3900

February 21, 2018

Service From start to finish Chapman service is not only professional, reasonably priced, buts fast and friendly. I will always choose Chapmen for sales and s More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said, Chapman Auto Marketing
Feb 22, 2018 -

Chapman Ford responded

Happy Customer, We couldn’t ask for a better review than that. Thank you for sharing your experience and thank you for choosing Chapman as your go to dealership!!! Jim Malvestuto Service Manager Chapman Ford

February 20, 2018

Professionalism and punctuality I really on Friday and leave it at the dealership until I was able to pick it up on Monday. Upon my return I found the truck clean and ready to go fu More

by Edmund Kerstiens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick Lane Auto Service
Feb 22, 2018 -

Chapman Ford responded

Edmund, We can’t wait to share this wonderful review with our Quick Lane team. Thank you for your business! Jim Malvestuto Service Manager Chapman Ford

February 20, 2018

Service was easy and reasonably priced Brought my car to the Quick Service facility for oil change on a busy Monday. Left it there and took a Lyft elsewhere as service was going to take ab More

by Svegas2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 22, 2018 -

Chapman Ford responded

Svegas2011, This is great to hear. Thank you for the feedback, and I can’t wait to share this review with Justin. Jim Malvestuto Service Manager Chapman Ford

February 18, 2018

Completely satisfied Jeremy Baker was the best salesman!!! He was so friendly and explained everything with no pressure. When we come back we will definitely ask for Jerem More

by Npenrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
Feb 20, 2018 -

Chapman Ford responded

Npenrose , Thank you for your positive feedback. We really appreciate your business and look forward to serving you in the future. Enjoy your new vehicle. Have a great week!! Andre Burchette | General Sales Manager Chapman Ford Scottsdale

February 18, 2018

Quick Lane at Chapman Ford They were fast and I didn't have to wait long. Had free wifi so I got a lot of work done as well! Bonus More

by Dlynn257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick Lane oil change
Feb 19, 2018 -

Chapman Ford responded

Dlynn257, Thank you for the positive response. We are glad we were able to handle your service quickly for you. Jim Malvestuto Service Manager Chapman Ford

February 15, 2018

Scott in service was great! Scott in fleet service was great! He understood we needed the truck for work. He was able to get the service done timely and complete More

by Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in Fleet service
Feb 16, 2018 -

Chapman Ford responded

Rod, Thank you for you review. I am glad we can get your services turned around quickly, as we know the importance of work vehicles. Thank you for your business. Jim Malvestuto Service Manager Chapman Ford

February 14, 2018

Impressed with new facility I've been a longtime customer of Chapman Ford and have come to expect good service, which is what I received. Rosi is friendly and helpful. They thoug More

by Jake P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosi
Feb 15, 2018 -

Chapman Ford responded

Jake, This is great to hear! Thank you for your business, and for being a longtime customer. Jim Malvestuto Service Manager Chapman Ford

February 14, 2018

Fast Service Made an appointment for an oil change and was surprised at how efficient and personable your staff were. Special kudos to Heidi who always has a smile More

by bobhone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Feb 15, 2018 -

Chapman Ford responded

Bobhone, Thank you for your kind words. It will be my pleasure to share this with Heidi! Jim Malvestuto Service Manager Chapman Ford

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