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Chapman Ford
Scottsdale, AZ
619 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles.
Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ.
Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape.
Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle.
View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 619 reviews
March 01, 2018
Prompt, fast and curteous I sat down in comfortable chair and had a coffee in the 20 minutes it took to service my truck, very convenient. Didn't even have time for popcorn. I sat down in comfortable chair and had a coffee in the 20 minutes it took to service my truck, very convenient. Didn't even have time for popcorn. More
by keith simpson
Employees Worked With
steven, heidi
February 23, 2018
Great Customer Service I can't say enough about the level of customer service at Chapman. Rosi was my service advisor and she was just great! My car was finished the same d I can't say enough about the level of customer service at Chapman. Rosi was my service advisor and she was just great! My car was finished the same day, and they have early morning to evening hours so picking it up was not a problem. Will definitely go there again! Thanks Rosi! More
by nykath
Employees Worked With
Rosi
February 23, 2018
All was OK for me I felt comfortable and will come back there is nothing else for me to say other than what I already said I felt comfortable, as you can see I do not l I felt comfortable and will come back there is nothing else for me to say other than what I already said I felt comfortable, as you can see I do not like surveys, and I will be back More
by conoco312
Employees Worked With
Hoss Fazeli
February 23, 2018
Quick, efficient service This was my first visit to your new location. The waiting area is very comfortable. Heidi was informative and got my vehicle right in for service. This was my first visit to your new location. The waiting area is very comfortable. Heidi was informative and got my vehicle right in for service. More
by Joyce Snyder
Employees Worked With
Heidi Wilkens
February 21, 2018
Great Sales Experience This was a very good sales experience resulting in very fair pricing. All options were explained and the truck matching our needs identified. Follow u This was a very good sales experience resulting in very fair pricing. All options were explained and the truck matching our needs identified. Follow up installation of the running boards was terrific. More
by Terry
Employees Worked With
Hoss, Chapman Auto Marketing
February 21, 2018
Service From start to finish Chapman service is not only professional, reasonably priced, buts fast and friendly. I will always choose Chapmen for sales and s From start to finish Chapman service is not only professional, reasonably priced, buts fast and friendly. I will always choose Chapmen for sales and service. They’re my number one dealer! More
by Happy Customer
Employees Worked With
Said, Chapman Auto Marketing
February 20, 2018
Professionalism and punctuality I really on Friday and leave it at the dealership until I was able to pick it up on Monday. Upon my return I found the truck clean and ready to go fu I really on Friday and leave it at the dealership until I was able to pick it up on Monday. Upon my return I found the truck clean and ready to go fully serviced. The staff answered all of my questions as far as what had been performed on my truck and insured me that my truck was in excellent running condition. I appreciate their professionalism and punctuality and positive attitude on a Monday morning. More
by Edmund Kerstiens
Employees Worked With
Quick Lane Auto Service
February 20, 2018
Service was easy and reasonably priced Brought my car to the Quick Service facility for oil change on a busy Monday. Left it there and took a Lyft elsewhere as service was going to take ab Brought my car to the Quick Service facility for oil change on a busy Monday. Left it there and took a Lyft elsewhere as service was going to take about an hour and a half and the dealer's shuttle would take about that long to be available. Received a call letting me know the car was ready, and that I could pick it up anytime before 7 pm. I got back around 5 pm after spending time doing what I wanted rather than hanging around dealership. I was pleasantly surprised at how reasonable the service was. All in all a good experience. More
by Svegas2011
Employees Worked With
Justin
February 18, 2018
Completely satisfied Jeremy Baker was the best salesman!!! He was so friendly and explained everything with no pressure. When we come back we will definitely ask for Jerem Jeremy Baker was the best salesman!!! He was so friendly and explained everything with no pressure. When we come back we will definitely ask for Jeremy! More
by Npenrose
Employees Worked With
Jeremy Baker
February 18, 2018
Quick Lane at Chapman Ford They were fast and I didn't have to wait long. Had free wifi so I got a lot of work done as well! Bonus They were fast and I didn't have to wait long. Had free wifi so I got a lot of work done as well! Bonus More
by Dlynn257
Employees Worked With
Quick Lane oil change
