Chapman Ford
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great Customer Service I can't say enough about the level of customer service at Chapman. Rosi was my service advisor and she was just great! My car was finished the same d I can't say enough about the level of customer service at Chapman. Rosi was my service advisor and she was just great! My car was finished the same day, and they have early morning to evening hours so picking it up was not a problem. Will definitely go there again! Thanks Rosi! More
Great Sales Experience This was a very good sales experience resulting in very fair pricing. All options were explained and the truck matching our needs identified. Follow u This was a very good sales experience resulting in very fair pricing. All options were explained and the truck matching our needs identified. Follow up installation of the running boards was terrific. More
Service From start to finish Chapman service is not only professional, reasonably priced, buts fast and friendly. I will always choose Chapmen for sales and s From start to finish Chapman service is not only professional, reasonably priced, buts fast and friendly. I will always choose Chapmen for sales and service. They’re my number one dealer! More
Professionalism and punctuality I really on Friday and leave it at the dealership until I was able to pick it up on Monday. Upon my return I found the truck clean and ready to go fu I really on Friday and leave it at the dealership until I was able to pick it up on Monday. Upon my return I found the truck clean and ready to go fully serviced. The staff answered all of my questions as far as what had been performed on my truck and insured me that my truck was in excellent running condition. I appreciate their professionalism and punctuality and positive attitude on a Monday morning. More
Service was easy and reasonably priced Brought my car to the Quick Service facility for oil change on a busy Monday. Left it there and took a Lyft elsewhere as service was going to take ab Brought my car to the Quick Service facility for oil change on a busy Monday. Left it there and took a Lyft elsewhere as service was going to take about an hour and a half and the dealer's shuttle would take about that long to be available. Received a call letting me know the car was ready, and that I could pick it up anytime before 7 pm. I got back around 5 pm after spending time doing what I wanted rather than hanging around dealership. I was pleasantly surprised at how reasonable the service was. All in all a good experience. More
Completely satisfied Jeremy Baker was the best salesman!!! He was so friendly and explained everything with no pressure. When we come back we will definitely ask for Jerem Jeremy Baker was the best salesman!!! He was so friendly and explained everything with no pressure. When we come back we will definitely ask for Jeremy! More
Quick Lane at Chapman Ford They were fast and I didn't have to wait long. Had free wifi so I got a lot of work done as well! Bonus They were fast and I didn't have to wait long. Had free wifi so I got a lot of work done as well! Bonus More
Scott in service was great! Scott in fleet service was great! He understood we needed the truck for work. He was able to get the service done timely and complete Scott in fleet service was great! He understood we needed the truck for work. He was able to get the service done timely and complete More
Impressed with new facility I've been a longtime customer of Chapman Ford and have come to expect good service, which is what I received. Rosi is friendly and helpful. They thoug I've been a longtime customer of Chapman Ford and have come to expect good service, which is what I received. Rosi is friendly and helpful. They thought they'd need the vehicle for two days, but it only took one, so that was great. The new facility is impressive. More
Fast Service Made an appointment for an oil change and was surprised at how efficient and personable your staff were. Special kudos to Heidi who always has a smile Made an appointment for an oil change and was surprised at how efficient and personable your staff were. Special kudos to Heidi who always has a smile and even got me the discount coupon I forgot! More