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Chapman Ford
Scottsdale, AZ
622 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles.
Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ.
Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape.
Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle.
View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 622 reviews
March 15, 2018
Quick Lane ServiceCenter Heidi Wilkens is the Quick Lane Advisor and is exemplary in her job. Courteous, knowledgeable, and always patient and pleasant... I have been going Heidi Wilkens is the Quick Lane Advisor and is exemplary in her job. Courteous, knowledgeable, and always patient and pleasant... I have been going to Quick Lane for many years, back when it was Five Star Ford and she is the best. More
by JAM
Employees Worked With
Heidi Wilkens
March 14, 2018
Great service , good prices. Justin took good care of us at the quick lane. Easy in easy out speedy service. Explanation of service and condition easy to unders , good prices. Justin took good care of us at the quick lane. Easy in easy out speedy service. Explanation of service and condition easy to understand. More
by Spike8851
Employees Worked With
Quick lane Justin.
March 13, 2018
2018 Raptor Purchase Great service and a fair price! Very happy with our experience on purchasing our 2018 Ford Raptor. Nice new facilities and friendly people. Thank y Great service and a fair price! Very happy with our experience on purchasing our 2018 Ford Raptor. Nice new facilities and friendly people. Thank you. More
by Peligro
Employees Worked With
Juan and Mario Coronado, Chapman Auto Marketing
March 11, 2018
Fantastic buyingv experience. We found Chapman Ford through the Costco Auto buying program. We had been looking for a very specific vehicle and were excited to learn a vehicle wit We found Chapman Ford through the Costco Auto buying program. We had been looking for a very specific vehicle and were excited to learn a vehicle with our nearly exact specifications had literally just arrived on their lot. Jeremy Baker was our first contact and became our salesman. He was no pressure, but available and helpful every step of the way. Greg Limbeck worked with us in finance and this also was painless and actually pleasant, so unusual from prior experiences. The facility is clean and everyone was friendly. We recommend the manager Mike to work with your salesman. Overall the experience was the best we have ever had. We thank Jeremy and Greg for all their help. More
by Jon and Katie K.
Employees Worked With
Jeremy Baker, Greg Limbeck, Chapman Auto Marketing
March 09, 2018
fast and friendly never was alone for more than 15 minutes. which made the time fly by. was in and out with new car and on with my life. thank you never was alone for more than 15 minutes. which made the time fly by. was in and out with new car and on with my life. thank you More
by new focus
Employees Worked With
Chapman Auto Marketing
March 09, 2018
Edge Sport Owner The new facility is beautiful, the service was fast and friendly. Location was more convenient. We changed Ford Dealer for the new service department. The new facility is beautiful, the service was fast and friendly. Location was more convenient. We changed Ford Dealer for the new service department. Thank you Heidi Wilkins! More
by Edge Sport Owner
Employees Worked With
Chapman Auto Marketing
March 08, 2018
Great service! My car has never been service by a non-Ford provider in the 9 years I have had it. After trying and dismissing two other area Ford dealer service depa My car has never been service by a non-Ford provider in the 9 years I have had it. After trying and dismissing two other area Ford dealer service departments, I have been using Chapman Ford in Scottsdale almost four years now and refuse to go anywhere else for my routine service. More
by Pam S
Employees Worked With
I don't recall.
March 07, 2018
Great service All service team do great job, waiting area is great. Service completed excelente keep up the good work Chapman Ford!!! Btw beautiful facility excel All service team do great job, waiting area is great. Service completed excelente keep up the good work Chapman Ford!!! Btw beautiful facility excellent location More
by Rosi D
Employees Worked With
Dave Ruttan , Chapman Auto Marketing
March 07, 2018
Respectful sales process I wast treated respectfully and as an intelligent human being by Morgan, that's why he got the sale. Cody was fantastic with the follow up on my bedli I wast treated respectfully and as an intelligent human being by Morgan, that's why he got the sale. Cody was fantastic with the follow up on my bedliner. This is the 9th or 10th vehicle I have purchased from Chapman, there's a reason I'm loyal, you operate with integrity. More
by Dodge2ford
Employees Worked With
Cody pratt, Chapman Auto Marketing
March 07, 2018
Quick Lane Service Justin is fantastic at providing great custom service at the Quick Lane department. Saves a lot of time for a quick check up for my cars. Justin is fantastic at providing great custom service at the Quick Lane department. Saves a lot of time for a quick check up for my cars. More
by Retire003
Employees Worked With
Justin
