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Chapman Ford

Scottsdale, AZ

4.7
616 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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3950 N 89th St.

Scottsdale, AZ

85251

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Showing 616 reviews

March 08, 2018

Great service! My car has never been service by a non-Ford provider in the 9 years I have had it. After trying and dismissing two other area Ford dealer service depa More

by Pam S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall.
Mar 21, 2018 -

Chapman Ford responded

Hi Pam, Thank you for your business, and we appreciate your review! Best regards, Jamie Palmisano | Customer Relations Director Chapman Scottsdale AutoShow

March 07, 2018

Great service All service team do great job, waiting area is great. Service completed excelente keep up the good work Chapman Ford!!! Btw beautiful facility excel More

by Rosi D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ruttan , Chapman Auto Marketing
Mar 07, 2018 -

Chapman Ford responded

Hi Rosi D. Thank you for visiting us at our new location! We absolutely love it and love that our customers are loving coming here. Happy motoring! Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

March 07, 2018

Respectful sales process I wast treated respectfully and as an intelligent human being by Morgan, that's why he got the sale. Cody was fantastic with the follow up on my bedli More

by Dodge2ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody pratt, Chapman Auto Marketing
Mar 07, 2018 -

Chapman Ford responded

Hi Dodge2ford, Thank you for being a loyal Chapman customer! Morgan & Cody enjoyed helping you find the right vehicle to meet your needs. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

March 07, 2018

Quick Lane Service Justin is fantastic at providing great custom service at the Quick Lane department. Saves a lot of time for a quick check up for my cars. More

by Retire003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 21, 2018 -

Chapman Ford responded

Hi Retire003 Thank you for the awesome review for Justin & the team at our Quick Lane. Best regards, Jamie Palmisano | Customer Relations Director Chapman Scottsdale AutoShow

March 06, 2018

Excellent experience We did research online and knew what we wanted, Morgan Grandy knew we wanted the sales process to be done quickly and without surprises(no unexpected More

by andymc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Grandy
Mar 07, 2018 -

Chapman Ford responded

Hi Andymc, Congratulations on your new vehicle! I will be sure to share your kind words with Morgan! Welcome to the Chapman family. Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

March 05, 2018

Excellent and frictionless experience Excellent experience from beginning to end. If you're considering a Ford, I highly recommend visiting this dealership as you won't be disappointed in More

by amac88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Schwartz and Mike La Mar
Mar 06, 2018 -

Chapman Ford responded

amac88, Thank you for taking the time to share your experience. We appreciate your business. Please feel free to reach to me directly if you have any questions. Have a great day! Andre Burchette | General Sales Manager Chapman Ford | 480-946-3900

March 02, 2018

Great car, little bit of issues getting it My salesman was very kind and I didn't feel like I was being manipulate or tested. There was negotiating of course but it was fair. There was an is More

by Ericwa89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Burgas
Mar 21, 2018 -

Chapman Ford responded

Hi Ericwa89, So pleased to hear you had a stellar experience with Matthew B and our sales team here at Chapman! Welcome to the Chapman family, Jamie Palmisano | Customer Relations Director Chapman Scottsdale AutoShow

March 01, 2018

Prompt, fast and curteous I sat down in comfortable chair and had a coffee in the 20 minutes it took to service my truck, very convenient. Didn't even have time for popcorn. More

by keith simpson
Recommend Dealer
Yes
Employees Worked With
steven, heidi
Mar 21, 2018 -

Chapman Ford responded

Hi Keith, Thank you for visiting our new facility, we are so pleased you enjoyed our amenities! I will be sure to share your kind mention with Heidi and Steven! Jamie Palmisano | Customer Relations Director Chapman Scottsdale AutoShow

February 23, 2018

All was OK for me I felt comfortable and will come back there is nothing else for me to say other than what I already said I felt comfortable, as you can see I do not l More

by conoco312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hoss Fazeli
Feb 23, 2018 -

Chapman Ford responded

conoco312, Thank you for taking the time to share your experience, it means a lot to us here at Chapman Ford . We look forward to servicing you here in the future . If you need anything at all, feel free to reach out to me directly. Have a great day! Andre Burchette General Sales Manager Chapman Ford

February 23, 2018

Quick, efficient service This was my first visit to your new location. The waiting area is very comfortable. Heidi was informative and got my vehicle right in for service. More

by Joyce Snyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Wilkens
Feb 28, 2018 -

Chapman Ford responded

Hello Joyce, Thanks for visiting our new location and for complimenting Heidi, we appreciate it! And of course, Thanks for your business. Looking forward to seeing you back for future service! Tim Mort | General Manager Chapman Scottsdale Autoshow, Chapman Hyundai Scottsdale 480-424-3539 timmort@chapmanchoice.com

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