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Chapman Ford

Scottsdale, AZ

4.7
616 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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3950 N 89th St.

Scottsdale, AZ

85251

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Showing 616 reviews

March 22, 2018

Best all around dealer in AZ I can only tell you everybody at this dealership participated in helping me buy my 2015 Chevy Silverado. My salesperson Amanyah Aubrae was more than More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lamar, Juan Salazar, Amanya Aubrae, Greg Limbeck
Mar 23, 2018 -

Chapman Ford responded

Hi Stacey, Congratulations on your new Silverado! Wow, what an awesome review for our team at Chapman Ford. We truly appreciate your input, and I will be sure to share your kind words with the team! Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

March 20, 2018

Great experiance Dealt with Fadi, and everything he promised on the phone, he delivered. The price he quoted me was exactly what I paid with out any gimmicks! The car More

by Dale McCall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chapman Auto Marketing
Mar 20, 2018 -

Chapman Ford responded

Hi Dale, Thank you for the rave review for Fadi! We are so pleased you have had a stellar experience. Congratulations, and welcome to the family. Best regards, Jamie Palmisano | Customer Relations Director Chapman Scottsdale AutoShow

March 19, 2018

First LOF Great service on our recently purchased F150. Time for the first LOF and tire rotation with a car wash added ...all provided free because we purchase More

by C Rhodes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick Service Center
Mar 20, 2018 -

Chapman Ford responded

Hi C Rhodes, Congratulations on your newly purchased F150! We are glad you had a great experience at the Quick Lube. We look forward to servicing all your vehicle needs for years to come. Best regards, Jamie Palmisano | Customer Relations Director Chapman Scottsdale AutoShow

March 19, 2018

Nice staff but had to order parts Brought truck in for oil change and for product recall. When you brought it in for recall I didn't know that they didn't have parts and were merely d More

by sjfranke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Mar 20, 2018 -

Chapman Ford responded

Hi Sjfranke, Thank you for your review. We apologize you had to return for a second visit. Unfortunately, the manufacturer does require us to have the initial inspection prior to ordering parts. We appreciate your business and look forward to servicing you in the future. Best regards, Jamie Palmisano | Customer Relations Director Chapman Scottsdale AutoShow

March 15, 2018

Quick Lane ServiceCenter Heidi Wilkens is the Quick Lane Advisor and is exemplary in her job. Courteous, knowledgeable, and always patient and pleasant... I have been going More

by JAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Wilkens
Mar 16, 2018 -

Chapman Ford responded

Hi JAM, Thank you so much for your business & for the rave review of Heidi and the team at our Quick Lane! We greatly appreciate your input. Best regards, Jamie Palmisano Customer Relations Director

March 14, 2018

Great service , good prices. Justin took good care of us at the quick lane. Easy in easy out speedy service. Explanation of service and condition easy to unders More

by Spike8851
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick lane Justin.
Mar 20, 2018 -

Chapman Ford responded

Hi Spike8851, Thank you for visiting us at our Quick Lane! Hope to see you at your next oil change. Regards, Jamie Palmisano | Customer Relations Director Chapman Scottsdale AutoShow

March 13, 2018

2018 Raptor Purchase Great service and a fair price! Very happy with our experience on purchasing our 2018 Ford Raptor. Nice new facilities and friendly people. Thank y More

by Peligro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan and Mario Coronado, Chapman Auto Marketing
Mar 14, 2018 -

Chapman Ford responded

Hi Peligro, Congratulations on your new Raptor! Juan & Mario had a great time assisting you find the vehicle of your dreams. Welcome to Chapman! Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

March 11, 2018

Fantastic buyingv experience. We found Chapman Ford through the Costco Auto buying program. We had been looking for a very specific vehicle and were excited to learn a vehicle wit More

by Jon and Katie K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker, Greg Limbeck, Chapman Auto Marketing
Mar 13, 2018 -

Chapman Ford responded

Hi Jon & Katie K, It was a pleasure helping you to find just the right vehicle! Best regards, Jamie Palmisano | Customer Relations Director Chapman Scottsdale AutoShow

March 09, 2018

fast and friendly never was alone for more than 15 minutes. which made the time fly by. was in and out with new car and on with my life. thank you More

by new focus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chapman Auto Marketing
Mar 13, 2018 -

Chapman Ford responded

Hi New Focus, Such a pleasure assisting you with your new car! We look forward to seeing you again! Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

March 09, 2018

Edge Sport Owner The new facility is beautiful, the service was fast and friendly. Location was more convenient. We changed Ford Dealer for the new service department. More

by Edge Sport Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chapman Auto Marketing
Mar 14, 2018 -

Chapman Ford responded

Hi Edge Sport Owner, We love our new location, so pleased you are enjoying it too! Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

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