Chapman Ford

easy transaction, great service writer Heidi, Everyone at the Quick Lane was cordial and knowledgeable, Work was done fast and accurate , 5 stars is what I will give and 6 if it was an option. Everyone at the Quick Lane was cordial and knowledgeable, Work was done fast and accurate , 5 stars is what I will give and 6 if it was an option. More

Dead Battery Service was fast. Heidi was great to deal with. The Quick Lane is a great option. Will use it for all future minor service issues. Service was fast. Heidi was great to deal with. The Quick Lane is a great option. Will use it for all future minor service issues. More

Great, fast and detailed summary on my car! I am so glad I found Chapman again after your move from McDowell where I bought my 2009 Ford Escape. I have always had a great experience dealing with I am so glad I found Chapman again after your move from McDowell where I bought my 2009 Ford Escape. I have always had a great experience dealing with this dealership on all levels and they have such a strong team of dedicated and knowledgeable employees who I trust and respect. More

new 2018 F-150 purchase Very friendly and knowledge people at Chapman Ford. Jesus Marquez is a great sales rep. He showed me the exact vehicle I was interested in, at the adv Very friendly and knowledge people at Chapman Ford. Jesus Marquez is a great sales rep. He showed me the exact vehicle I was interested in, at the advertised sales price, and made the buying experience great. He obviously cares about his customers and makes sure they are taken care of. I highly recommend him and the Chapman Ford dealership. More

Great Service Heidi at the Quick Lube Service Center will get your vehicle taken care of real quick. Even found me some coupons to save me a few bucks. They even Heidi at the Quick Lube Service Center will get your vehicle taken care of real quick. Even found me some coupons to save me a few bucks. They even give your vehicle a quick wash. I wish i had same type service in my home town. Thanks for tbe great job. More

Interaction with staff At first, I was not aware that appointments could be made. Nevertheless, I showed up a little after 7 a.m. on Saturday for The Works. I drive a 2005 F At first, I was not aware that appointments could be made. Nevertheless, I showed up a little after 7 a.m. on Saturday for The Works. I drive a 2005 Ford Escape w/21,000mi...so this is my baby. I have nothing but a superior opinion about the front desk staff. They were professional, yet very personable and polite. These representatives were Justin and Heidi. All in all, from the time I left my house to returning, it was less than 2 hours...that is only because I had to wait, without an appointment. Now I know for the next time to make an appointment. But I have no complaints and, since I was dreading the visit, I was very pleasantly surprised and pleased with the whole experience. I will be back! More

Great job Chapman Ford Have purchased 6 new cars in my life. This was by far the best experience.I recommend you give Chapman Ford a try before buying your next new car. Th Have purchased 6 new cars in my life. This was by far the best experience.I recommend you give Chapman Ford a try before buying your next new car. Thanks Chapman More

Quick Lane Getting an appointment was simple and straightforward. The work was done expeditious and the interaction with everyone on site was very responsive and Getting an appointment was simple and straightforward. The work was done expeditious and the interaction with everyone on site was very responsive and pleasant. You are very fortunate to have Heidi Wilkens as your Service Advisor! More

Quick Lane rocks! Quick Lane always provides great and friendly service, thank you! Need to get roller shades installed at Scottsdale location. Very new and super clean Quick Lane always provides great and friendly service, thank you! Need to get roller shades installed at Scottsdale location. Very new and super clean. Thx More

Surprisingly Fast I bought my 2014 Mustang new from Chapman at the old location and have been taking it there for service, oil changes etc. ever since. Always happy wit I bought my 2014 Mustang new from Chapman at the old location and have been taking it there for service, oil changes etc. ever since. Always happy with the Quick Lane service. I was a little leary of the new location. Didn't know what to expect. Wanted to get the Mustang in this weekend and too late to make an appointment. I called first and "Joshua" I believe, said they were booked solid, but he'd try to work me in. I showed up mid morning as a walk in. I asked how long? I was prepared to wait an hour to get into the bays. Joshua said he'd have me OUT in about an hour fifteen and he did. How could I be happier? More