Chapman Ford

Best car buying we have ever experienced.! From the beginning to driving off in our new Edge everyone was so helpful,polite and considerate to our every need. Never felt pressured or uncomforta From the beginning to driving off in our new Edge everyone was so helpful,polite and considerate to our every need. Never felt pressured or uncomfortable with any of the staff. More

Great Experience As a recently single female, car shopping was something that seemed so overwhelming to me. Then I met Hoss & Renee. They made me feel comfortable, g As a recently single female, car shopping was something that seemed so overwhelming to me. Then I met Hoss & Renee. They made me feel comfortable, gave great advice, and got me in a car that I never imagined I could have. This was a great experience and I will definitely be back to Chapman Ford and Hoss/Renee. More

Relatively Pain Free I was out of state, just having returned from a military deployment, when I saw the truck I wanted via a Craigslist add. I explained my out of state c I was out of state, just having returned from a military deployment, when I saw the truck I wanted via a Craigslist add. I explained my out of state circumstances and they still were able to give me the the truck I wanted, with terms I could live with, quickly, with no trouble. They are even going to store it for me until I get home to pick it up. You cannot ask for more or better. More

Quick Lane The service at Quick Lane is always exceptional. I've only had regular maintenance done but the staff is great and the service is fast. The service at Quick Lane is always exceptional. I've only had regular maintenance done but the staff is great and the service is fast. More

Up sold but happy! Brett did an outstanding job in walking me away from ordering a Fusion Hybrid SE to putting me into a Fusion Energi Titanium. This car had all the ite Brett did an outstanding job in walking me away from ordering a Fusion Hybrid SE to putting me into a Fusion Energi Titanium. This car had all the items I was going to order and was able to bring price into line with sale incentives. More

Very Friendly and Professional Our buying experience was outstanding! We knew about what we wanted and Sandra, our Sales Rep, helped us to find exactly what we wanted. She gave us s Our buying experience was outstanding! We knew about what we wanted and Sandra, our Sales Rep, helped us to find exactly what we wanted. She gave us some suggestions, but never used high pressure. Everyone we came in contact with made us feel part of the Chapman Ford Family. I'm retired Air Force and really appreciated how my veteran status was respected and honored. We look forward to a long relationship with Chapman Ford. More

easy transaction, great service writer Heidi, Everyone at the Quick Lane was cordial and knowledgeable, Work was done fast and accurate , 5 stars is what I will give and 6 if it was an option. Everyone at the Quick Lane was cordial and knowledgeable, Work was done fast and accurate , 5 stars is what I will give and 6 if it was an option. More

Dead Battery Service was fast. Heidi was great to deal with. The Quick Lane is a great option. Will use it for all future minor service issues. Service was fast. Heidi was great to deal with. The Quick Lane is a great option. Will use it for all future minor service issues. More

Great, fast and detailed summary on my car! I am so glad I found Chapman again after your move from McDowell where I bought my 2009 Ford Escape. I have always had a great experience dealing with I am so glad I found Chapman again after your move from McDowell where I bought my 2009 Ford Escape. I have always had a great experience dealing with this dealership on all levels and they have such a strong team of dedicated and knowledgeable employees who I trust and respect. More

new 2018 F-150 purchase Very friendly and knowledge people at Chapman Ford. Jesus Marquez is a great sales rep. He showed me the exact vehicle I was interested in, at the adv Very friendly and knowledge people at Chapman Ford. Jesus Marquez is a great sales rep. He showed me the exact vehicle I was interested in, at the advertised sales price, and made the buying experience great. He obviously cares about his customers and makes sure they are taken care of. I highly recommend him and the Chapman Ford dealership. More