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Chapman Ford
Scottsdale, AZ
625 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles.
Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ.
Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape.
Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle.
View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 625 reviews
April 21, 2018
Great service all the way around! I usually feel dealerships are in it to get more money from you. I have had several bad dealership experiences in the past. But not this time. My wife I usually feel dealerships are in it to get more money from you. I have had several bad dealership experiences in the past. But not this time. My wife and I met with Tom Goodfellow for service on our E350 Super duty Van. He was nice and honest. The service area was clean and efficient. Tom listened and was communicative throughout our service. The mechanic (Sorry don't have his name) was diligent in finding and correcting our alignment issue. In the end our Van drives better than it ever had and the price was actually less than what was quoted. They weren't out for my money but instead just to provide great mechanical service and customer service. These two gentleman have gained our business indefinitely due to this experience! Chapman Ford these guys are what ever dealership needs, Thanks! More
by Mojofire
Employees Worked With
Tom Goodfellow
April 19, 2018
Great service Service Department and Quick lane have great service advisors! Does not matter if I have to drive to Scottsdale to get my vehicle taking care! I know Service Department and Quick lane have great service advisors! Does not matter if I have to drive to Scottsdale to get my vehicle taking care! I know service Department always will takin care of me, can’t find the name of my service advisor in your list! But she is fantastic More
by Rosi D
Employees Worked With
Rosi
April 19, 2018
Fantastic dealership Marlo Watkins was absolutely awesome and ready to go the extra mile. Highly recommend Chapman ford and make sure you ask for Marlo he is the best Marlo Watkins was absolutely awesome and ready to go the extra mile. Highly recommend Chapman ford and make sure you ask for Marlo he is the best More
by Herchell
Employees Worked With
Kevin Horvath
April 19, 2018
Recall service The recall of the inflator for the passenger side airbag of my 2008 Mustang was completed in less time than I had anticipated. The process went smooth The recall of the inflator for the passenger side airbag of my 2008 Mustang was completed in less time than I had anticipated. The process went smoothly and quickly. More
by mustangsally
Employees Worked With
Ryan Jensen
April 17, 2018
Service department Heidi was very helpful and took a personal interest in my problems. I enjoyed the experience at the quick lane. The technicians did an excellent job. Heidi was very helpful and took a personal interest in my problems. I enjoyed the experience at the quick lane. The technicians did an excellent job. More
by Phil52
Employees Worked With
Heidi Wilkens
April 16, 2018
Quick Lane service Always friendly, They explain why services are needed or recommended. No pressure on recommendations. Fast service and the Free car wash is always app Always friendly, They explain why services are needed or recommended. No pressure on recommendations. Fast service and the Free car wash is always appreciated.love the new location. More
by Icanopen
Employees Worked With
Sorry cant remember.
April 16, 2018
Excellent Sales Experience After being totally disappointed frustrated by another dealer, called and spoke to Amahalya. She kept looking until she found what I asked for. She After being totally disappointed frustrated by another dealer, called and spoke to Amahalya. She kept looking until she found what I asked for. She made it totally painless, and gave me faith again in the car buying process. We are VIP's at the Ram dealer in our state, purchasing at least three vehicles a year. They could not compare with her. What at great experience she made for us. More
by Laurie Rowe-Mills
Employees Worked With
Amahalya, Chapman Auto Marketing
April 14, 2018
Oil Change & Engine Work Truck was in for needed repairs. Service manager walked me thru what all needed fix. Repairs were completed and was made aware of what other repairs w Truck was in for needed repairs. Service manager walked me thru what all needed fix. Repairs were completed and was made aware of what other repairs were needed. More
by Mike Cuthbertson
Employees Worked With
Service rep- Matt
April 12, 2018
Just an oil change Service was great and I was in and out in under an hour. Couldn't ask for anything more. Thank you for your quick service Service was great and I was in and out in under an hour. Couldn't ask for anything more. Thank you for your quick service More
by Lance Pederson
Employees Worked With
Heidi Wilkens
April 12, 2018
Quick Lane service I had another great service performed at Quick Lane, Heidi Wilkens was professional and explained all of services preformed. I will be back in the fu I had another great service performed at Quick Lane, Heidi Wilkens was professional and explained all of services preformed. I will be back in the future. More
by dan54321
Employees Worked With
Heidi Wilkens
