Chapman Ford
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Quick Lane service I had another great service performed at Quick Lane, Heidi Wilkens was professional and explained all of services preformed. I will be back in the fu I had another great service performed at Quick Lane, Heidi Wilkens was professional and explained all of services preformed. I will be back in the future. More
Got 98% of what i wanted Matt did a great job!! Easy to work with. Got me almost the exact truck i wanted! Price was great. Only complaint was i got smaller tires than i Matt did a great job!! Easy to work with. Got me almost the exact truck i wanted! Price was great. Only complaint was i got smaller tires than i thought i was getting. Matt told me this the day befor pick up. Was over $1000 less so yay! When i went to sign papers the price ended being the same but the extended warranty was added on without my approval in exchange for the smaller wheels. I had been up for 15 hours already at work and was tired and frustrated so i just signed the xxxx thing. But i will refinance sooner than planned to offset this cost. Matt burgess was a fantastic salesman and great to work with. I would buy from him again but wouldnt show up tired to sign papers. More
Service Department Making the appointment, delivering the vehicle, amount of time for the service, and collecting the vehicle was all extremely easy and efficient. It w Making the appointment, delivering the vehicle, amount of time for the service, and collecting the vehicle was all extremely easy and efficient. It was a pleasure doing business with Chapman Ford Service Department. More
Great Dealership All the team members at Chapman Ford were very knowledgeable and pleasant to deal with. Ben was especially great to deal with. He was courteous, plea All the team members at Chapman Ford were very knowledgeable and pleasant to deal with. Ben was especially great to deal with. He was courteous, pleasant and knowledgeable. I would recommend Ben and Chapman Ford to anyone to purchase a vehicle.. I had purchased from their Chevy Dealership and the treatment was the same. Great job Chapman people More
Best car buying we have ever experienced.! From the beginning to driving off in our new Edge everyone was so helpful,polite and considerate to our every need. Never felt pressured or uncomforta From the beginning to driving off in our new Edge everyone was so helpful,polite and considerate to our every need. Never felt pressured or uncomfortable with any of the staff. More
Great Experience As a recently single female, car shopping was something that seemed so overwhelming to me. Then I met Hoss & Renee. They made me feel comfortable, g As a recently single female, car shopping was something that seemed so overwhelming to me. Then I met Hoss & Renee. They made me feel comfortable, gave great advice, and got me in a car that I never imagined I could have. This was a great experience and I will definitely be back to Chapman Ford and Hoss/Renee. More
Relatively Pain Free I was out of state, just having returned from a military deployment, when I saw the truck I wanted via a Craigslist add. I explained my out of state c I was out of state, just having returned from a military deployment, when I saw the truck I wanted via a Craigslist add. I explained my out of state circumstances and they still were able to give me the the truck I wanted, with terms I could live with, quickly, with no trouble. They are even going to store it for me until I get home to pick it up. You cannot ask for more or better. More
Quick Lane The service at Quick Lane is always exceptional. I've only had regular maintenance done but the staff is great and the service is fast. The service at Quick Lane is always exceptional. I've only had regular maintenance done but the staff is great and the service is fast. More
Very Friendly and Professional Our buying experience was outstanding! We knew about what we wanted and Sandra, our Sales Rep, helped us to find exactly what we wanted. She gave us s Our buying experience was outstanding! We knew about what we wanted and Sandra, our Sales Rep, helped us to find exactly what we wanted. She gave us some suggestions, but never used high pressure. Everyone we came in contact with made us feel part of the Chapman Ford Family. I'm retired Air Force and really appreciated how my veteran status was respected and honored. We look forward to a long relationship with Chapman Ford. More
Up sold but happy! Brett did an outstanding job in walking me away from ordering a Fusion Hybrid SE to putting me into a Fusion Energi Titanium. This car had all the ite Brett did an outstanding job in walking me away from ordering a Fusion Hybrid SE to putting me into a Fusion Energi Titanium. This car had all the items I was going to order and was able to bring price into line with sale incentives. More