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Chapman Ford

Scottsdale, AZ

4.7
616 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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3950 N 89th St.

Scottsdale, AZ

85251

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Showing 616 reviews

April 12, 2018

Quick Lane service I had another great service performed at Quick Lane, Heidi Wilkens was professional and explained all of services preformed. I will be back in the fu More

by dan54321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Wilkens
Apr 13, 2018 -

Chapman Ford responded

dAN54321, Thanks for taking the time to provide the feedback.Heidi really is a highly valued Team member. Bob Rose | Service Manager

April 11, 2018

Got 98% of what i wanted Matt did a great job!! Easy to work with. Got me almost the exact truck i wanted! Price was great. Only complaint was i got smaller tires than i More

by Ssdash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Burgess. And auto finance guy
Apr 13, 2018 -

Chapman Ford responded

Hi ssdash, Thank you for your business, we greatly appreciate you and we would like to welcome you to the Chapman family. We are glad you made the choice to come to Chapman. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

April 10, 2018

Service Department Making the appointment, delivering the vehicle, amount of time for the service, and collecting the vehicle was all extremely easy and efficient. It w More

by Mary Ann Harriman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 16, 2018 -

Chapman Ford responded

Hi Mary Ann, We appreciate your business and are happy to always provide extremely outstanding customer experiences every day. We look forward to your next visit. Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

April 09, 2018

Great Dealership All the team members at Chapman Ford were very knowledgeable and pleasant to deal with. Ben was especially great to deal with. He was courteous, plea More

by Greg Barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Schwarts, Marlo Watkins
Apr 10, 2018 -

Chapman Ford responded

Hi Greg, Ben so appreciated you taking time to write such a rave review for him and TEAM CHAPMAN. Best regards, Jamie Palmisano Customer Relations Director

April 07, 2018

Best car buying we have ever experienced.! From the beginning to driving off in our new Edge everyone was so helpful,polite and considerate to our every need. Never felt pressured or uncomforta More

by George1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hoss and Tom Morgan in finance
Apr 10, 2018 -

Chapman Ford responded

Hi George1953, Hoss & Tom so enjoyed helping you get in the vehicle that was right for you. Welcome to the Chapman family. Jamie Palmisano Customer Relations Director

April 05, 2018

Great Experience As a recently single female, car shopping was something that seemed so overwhelming to me. Then I met Hoss & Renee. They made me feel comfortable, g More

by Ugabdogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoss & Renee
Apr 06, 2018 -

Chapman Ford responded

Hi Ugabdogs, Congratulations on your new vehicle & welcome to the Chapman family! We are so pleased we were able to assist you. I will be sure to share your kind words with Hoss and Renee! Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

April 04, 2018

Relatively Pain Free I was out of state, just having returned from a military deployment, when I saw the truck I wanted via a Craigslist add. I explained my out of state c More

by MSpykes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi
Apr 04, 2018 -

Chapman Ford responded

Hi MSpykes, Thank you for your service! We love assisting our military personnel in any way we can, we certainly are happy to assist you in finding the vehicle that best fit your needs. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

April 02, 2018

Quick Lane The service at Quick Lane is always exceptional. I've only had regular maintenance done but the staff is great and the service is fast. More

by mustangsally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Apr 03, 2018 -

Chapman Ford responded

Hi mustangsally, Thank you for the kind words for our quick lane, we do agree our staff is far and away BEST IN THE BUSINESS!! Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

March 31, 2018

Very Friendly and Professional Our buying experience was outstanding! We knew about what we wanted and Sandra, our Sales Rep, helped us to find exactly what we wanted. She gave us s More

by trash0439
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Harris, Johnny (Finance), Candice Garcia, Wendy Curtis
Apr 04, 2018 -

Chapman Ford responded

Hi Trash0439, First let me say thank you for your service! Chapman supports our veterans and first responders, and we are so pleased you felt our admiration. Thank you for giving us the opportunity to serve you. Regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

March 31, 2018

Up sold but happy! Brett did an outstanding job in walking me away from ordering a Fusion Hybrid SE to putting me into a Fusion Energi Titanium. This car had all the ite More

by Fusion energi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett and Johnny, Chapman Auto Marketing
Apr 04, 2018 -

Chapman Ford responded

Hi Fusion, Congratulations on your new Fusion Energi! So glad we were able to help you find the vehicle that best suited your needs. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

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