Chapman Ford

Recall service The recall of the inflator for the passenger side airbag of my 2008 Mustang was completed in less time than I had anticipated. The process went smooth The recall of the inflator for the passenger side airbag of my 2008 Mustang was completed in less time than I had anticipated. The process went smoothly and quickly. More

Service department Heidi was very helpful and took a personal interest in my problems. I enjoyed the experience at the quick lane. The technicians did an excellent job. Heidi was very helpful and took a personal interest in my problems. I enjoyed the experience at the quick lane. The technicians did an excellent job. More

Quick Lane service Always friendly, They explain why services are needed or recommended. No pressure on recommendations. Fast service and the Free car wash is always app Always friendly, They explain why services are needed or recommended. No pressure on recommendations. Fast service and the Free car wash is always appreciated.love the new location. More

Excellent Sales Experience After being totally disappointed frustrated by another dealer, called and spoke to Amahalya. She kept looking until she found what I asked for. She After being totally disappointed frustrated by another dealer, called and spoke to Amahalya. She kept looking until she found what I asked for. She made it totally painless, and gave me faith again in the car buying process. We are VIP's at the Ram dealer in our state, purchasing at least three vehicles a year. They could not compare with her. What at great experience she made for us. More

Oil Change & Engine Work Truck was in for needed repairs. Service manager walked me thru what all needed fix. Repairs were completed and was made aware of what other repairs w Truck was in for needed repairs. Service manager walked me thru what all needed fix. Repairs were completed and was made aware of what other repairs were needed. More

Just an oil change Service was great and I was in and out in under an hour. Couldn't ask for anything more. Thank you for your quick service Service was great and I was in and out in under an hour. Couldn't ask for anything more. Thank you for your quick service More

Quick Lane service I had another great service performed at Quick Lane, Heidi Wilkens was professional and explained all of services preformed. I will be back in the fu I had another great service performed at Quick Lane, Heidi Wilkens was professional and explained all of services preformed. I will be back in the future. More

Got 98% of what i wanted Matt did a great job!! Easy to work with. Got me almost the exact truck i wanted! Price was great. Only complaint was i got smaller tires than i Matt did a great job!! Easy to work with. Got me almost the exact truck i wanted! Price was great. Only complaint was i got smaller tires than i thought i was getting. Matt told me this the day befor pick up. Was over $1000 less so yay! When i went to sign papers the price ended being the same but the extended warranty was added on without my approval in exchange for the smaller wheels. I had been up for 15 hours already at work and was tired and frustrated so i just signed the xxxx thing. But i will refinance sooner than planned to offset this cost. Matt burgess was a fantastic salesman and great to work with. I would buy from him again but wouldnt show up tired to sign papers. More

Service Department Making the appointment, delivering the vehicle, amount of time for the service, and collecting the vehicle was all extremely easy and efficient. It w Making the appointment, delivering the vehicle, amount of time for the service, and collecting the vehicle was all extremely easy and efficient. It was a pleasure doing business with Chapman Ford Service Department. More

Great Dealership All the team members at Chapman Ford were very knowledgeable and pleasant to deal with. Ben was especially great to deal with. He was courteous, plea All the team members at Chapman Ford were very knowledgeable and pleasant to deal with. Ben was especially great to deal with. He was courteous, pleasant and knowledgeable. I would recommend Ben and Chapman Ford to anyone to purchase a vehicle.. I had purchased from their Chevy Dealership and the treatment was the same. Great job Chapman people More