Chapman Ford

Chapman's Service Dept review Tom Goodfellow was very friendly and knowledgeable about our problem. He was able to diagnose the situation over the phone and get the part in and th Tom Goodfellow was very friendly and knowledgeable about our problem. He was able to diagnose the situation over the phone and get the part in and the car repaired in a day. When traveling away from home it's very nice to deal with honest, intelligent and friendly people such as Tom. More

excelent service and accommodated to all my needs excelent service and accommodated to all my needs, Marlo and Rosie worked taking care of my trade and new purchase if like if was for their own, they excelent service and accommodated to all my needs, Marlo and Rosie worked taking care of my trade and new purchase if like if was for their own, they show care and interest to provide the best service and make sure I was getting what I needed very happy with all the services, excellent work from them, will highly recommend to family and friends More

Great Customer Service! I had family coming into town from out of state who was going to borrow my car. I called a few dealers throughout the valley to try to get an appointm I had family coming into town from out of state who was going to borrow my car. I called a few dealers throughout the valley to try to get an appointment in a hurry with no luck. I finally called Chapman Ford with little hope. This is where I met Candice Garcia! Candice was amazing and so accommodating! She got me in the same day and had me back on the road with a day to spare before my family flew in. Plus, if I have the option to work with another woman in a male field, I will! Thank you, Candice! More

Friendly and great customer service Hoss was very friendly and helpful in the entire process of helping me purchase the truck I was interested in. The entire process was wonderful and p Hoss was very friendly and helpful in the entire process of helping me purchase the truck I was interested in. The entire process was wonderful and painless. More

Outstanding customer service. The overall customer service experience was excellent. My day was quite productive because the loaner car allowed me to carry out the rest of my erra The overall customer service experience was excellent. My day was quite productive because the loaner car allowed me to carry out the rest of my errands for the day. More

Best customer service ever Candice my advisor was professional and very knowledgeable. She advised me of my need for new tires and provided me with an excellent price and servic Candice my advisor was professional and very knowledgeable. She advised me of my need for new tires and provided me with an excellent price and service experience. More

Outstanding Customer Service I was a 1st time truck buyer and I was helped by Jesus Marquez. He was very informative and answered all my questions perfectly. Alot of other dealers I was a 1st time truck buyer and I was helped by Jesus Marquez. He was very informative and answered all my questions perfectly. Alot of other dealerships will make you feel pressured about buying a vehice but Jesus made me feel comfortable about buying my 1st truck. I'm very satisfied with his customer service. If you are looking for a great buying experience then Jesus is your guy. More

Professional The oil change and tires rotation was a pleasant experience. The staff was informative and professional. I would recommend this facility to any Ford o The oil change and tires rotation was a pleasant experience. The staff was informative and professional. I would recommend this facility to any Ford owner. The location is accessible,clean and separate from the main dealership. More

New Explorer We had a good experience with our salesman Ben. He took the time to really work with us on our purchase. He sempre to really care. We had a good experience with our salesman Ben. He took the time to really work with us on our purchase. He sempre to really care. More

Safe at last. I have had nothing but problems with the dealership where I purchased my Transit Van. I had lost all confidence in them and when I needed a check eng I have had nothing but problems with the dealership where I purchased my Transit Van. I had lost all confidence in them and when I needed a check engine light, just before a major trip, I turned to Chapman. They fixed all my concerns and did the two delayed recalls as well. I couldn't feel safer. More