Chapman Ford

First Great Dealership Experience My wife and I bought our first new car here. I have always had less than satisfactory experiences at dealerships before and usually walked out unsati My wife and I bought our first new car here. I have always had less than satisfactory experiences at dealerships before and usually walked out unsatisfied and without a new car, but the folks at Chapman really changed my mind about how a car buying experience can be. We purchased the car we came for, we were treated with great respect and care and all of the staff there were very enthusiastic about meeting my needs regarding my purchase. We left this dealership with a different mindset about buying a new car. More

Wonderful They were very fast and very accommodating!! Both Jeremy and John helped us in a timely fashion and were willing to work with us to make the numbers w They were very fast and very accommodating!! Both Jeremy and John helped us in a timely fashion and were willing to work with us to make the numbers work. we never felt pressured or manipulated during the process. More

Nice and friendly Great experience Heidi Wilkens is amazing and would recommend Chapman Ford to everyone. I look forward to coming back for services you provide and to Great experience Heidi Wilkens is amazing and would recommend Chapman Ford to everyone. I look forward to coming back for services you provide and to see Heidi again. More

Great people made sure I was happy with everything I Hope to do buy more cars from Morgan Grandy in the future,great to deal with!!! I will recommend to my family and friends !! I Hope to do buy more cars from Morgan Grandy in the future,great to deal with!!! I will recommend to my family and friends !! More

Great experience Other than being there longer than I planned, it was a great experience. Jesus Marquez was great to work with. Two techs (never got the 1st one's na Other than being there longer than I planned, it was a great experience. Jesus Marquez was great to work with. Two techs (never got the 1st one's name, Levi was the 2nd person) helped remove and replace my roof rack cross bars from the turn in vehicle to the new vehicle), and Tom in finance was great, too. More

Was very impressed. My husband and I have purchased and leased many cars over the years. This purchase was the smoothest deal we ever experienced. I want to especially My husband and I have purchased and leased many cars over the years. This purchase was the smoothest deal we ever experienced. I want to especially commend the two men we dealt with --Hoss and especially Matthew Burgess. He was so polite and helpful. I can't tell you how impressed we were with Matthew. My husband has some medical problems and he was so patient with him. I hope you realize his great value to your dealership. He took the time to show me how to use all the high tech gadgets that come with the car. I am very happy and your people are the reason. Also the car we leased. More

Great customer service! I was looking for a new truck and after visiting a few other dealerships in the Poenix area I came back to Chapman to make my purchase. The entire st I was looking for a new truck and after visiting a few other dealerships in the Poenix area I came back to Chapman to make my purchase. The entire staff at this dealership were very courteous and professional throughout the entire process. Jeremy, thank you for taking great care of your customers. I will recommend you to anyone looking to buy a vehicle!! More

the Quick lube team was fast and efficient The quick lube team was knowledgeable, professional and helpful. I bring my car here because I trust that my car with be serviced correctly and quickl The quick lube team was knowledgeable, professional and helpful. I bring my car here because I trust that my car with be serviced correctly and quickly. More

Good Experience I'd shopped around for some time even looking at lightly used 2017/18 F250's but no one was able to compare to Chapman. I found a few nice used with l I'd shopped around for some time even looking at lightly used 2017/18 F250's but no one was able to compare to Chapman. I found a few nice used with low miles, but compared to what I paid for a new 2018 at Chapman it wasn't even close. Everyone was friendly, very low pressure sales, and they took the time to answer my rigorous barrage of questions. They even found the exact F250 I wanted and had it shipped to Chapman. Overall, very happy! It was a refreshingly good experience and I love my new 2018 F250 Lariat Ultimate!! More

Great Assitance from Roger and Anthony Over the past week I have been shopping all around the valley looking at and driving numerous cars including Hyundai Tucsons, Kia Sportages, Honda CVR Over the past week I have been shopping all around the valley looking at and driving numerous cars including Hyundai Tucsons, Kia Sportages, Honda CVRs, Mazda CX-5s, Ford Escapes, etc. The difficulty I was having was finding the right car at the right price by a salesman I didn't want to throw through a window because of his or his "closer's" rude aggressive approach. I do not make rushed decisions, I do a lot of research, and do not tolerate high pressure salesmen. Roger and Anthony were fantastic, helped me with what I needed, got me a deal I felt was very fair, and treated me with respect. Great work all around. I would absolutely buy from them and recommend them to my friends. More