Chapman Ford

Great Service Experience Byron Mead was excellent and very helpful. Great customer service in the service department and would recommend this dealership to others. Keep up the Byron Mead was excellent and very helpful. Great customer service in the service department and would recommend this dealership to others. Keep up the great work More

My salesman John Dcristafaro did a great job working for me Chapman is a long time dealership with a great reputation and I felt comfortable buying my Escape from there dealership. This is my second Ford Escap Chapman is a long time dealership with a great reputation and I felt comfortable buying my Escape from there dealership. This is my second Ford Escape in six years and I had great service with the last one and looking forward to driving my new 2018 More

Great service department Rosie is great at attending to our auto service needs. Look working with her. John JJ in sale always treats my needs with concern and care. We’ve purc Rosie is great at attending to our auto service needs. Look working with her. John JJ in sale always treats my needs with concern and care. We’ve purchased six vehicles from him over the past 5 years More

Chapman Ford Scottsdale Report Card Easy appointment process/easy drop off/timely service/Matt my service adviser was excellent/very happy with all aspects of my service experience/than Easy appointment process/easy drop off/timely service/Matt my service adviser was excellent/very happy with all aspects of my service experience/thank you More

First Great Dealership Experience My wife and I bought our first new car here. I have always had less than satisfactory experiences at dealerships before and usually walked out unsati My wife and I bought our first new car here. I have always had less than satisfactory experiences at dealerships before and usually walked out unsatisfied and without a new car, but the folks at Chapman really changed my mind about how a car buying experience can be. We purchased the car we came for, we were treated with great respect and care and all of the staff there were very enthusiastic about meeting my needs regarding my purchase. We left this dealership with a different mindset about buying a new car. More

Wonderful They were very fast and very accommodating!! Both Jeremy and John helped us in a timely fashion and were willing to work with us to make the numbers w They were very fast and very accommodating!! Both Jeremy and John helped us in a timely fashion and were willing to work with us to make the numbers work. we never felt pressured or manipulated during the process. More

Nice and friendly Great experience Heidi Wilkens is amazing and would recommend Chapman Ford to everyone. I look forward to coming back for services you provide and to Great experience Heidi Wilkens is amazing and would recommend Chapman Ford to everyone. I look forward to coming back for services you provide and to see Heidi again. More

Great people made sure I was happy with everything I Hope to do buy more cars from Morgan Grandy in the future,great to deal with!!! I will recommend to my family and friends !! I Hope to do buy more cars from Morgan Grandy in the future,great to deal with!!! I will recommend to my family and friends !! More

Was very impressed. My husband and I have purchased and leased many cars over the years. This purchase was the smoothest deal we ever experienced. I want to especially My husband and I have purchased and leased many cars over the years. This purchase was the smoothest deal we ever experienced. I want to especially commend the two men we dealt with --Hoss and especially Matthew Burgess. He was so polite and helpful. I can't tell you how impressed we were with Matthew. My husband has some medical problems and he was so patient with him. I hope you realize his great value to your dealership. He took the time to show me how to use all the high tech gadgets that come with the car. I am very happy and your people are the reason. Also the car we leased. More

Great experience Other than being there longer than I planned, it was a great experience. Jesus Marquez was great to work with. Two techs (never got the 1st one's na Other than being there longer than I planned, it was a great experience. Jesus Marquez was great to work with. Two techs (never got the 1st one's name, Levi was the 2nd person) helped remove and replace my roof rack cross bars from the turn in vehicle to the new vehicle), and Tom in finance was great, too. More