Chapman Ford

Marl was great thank you Chapman ford for your excellent service. Marlo Watkins has been the greatest helping myself and my family find affordable vehicles, shout ou thank you Chapman ford for your excellent service. Marlo Watkins has been the greatest helping myself and my family find affordable vehicles, shout out to and Rosie and Heidi as well More

Rosi Williams | Service Advisor I always go to Rosi at Chapman Ford's Service Department, as well as refer my friends and family. She is extremely efficient and takes care of my need I always go to Rosi at Chapman Ford's Service Department, as well as refer my friends and family. She is extremely efficient and takes care of my needs by suggesting the best route for me to take with any repairs or check-ups. If you want a Service Advisor you can trust, ask for Rosi Williams. More

Thank you Dedrick Fisher and Chapman Ford My wife & I bought a new 2018 Ford Ecosport on Saturday. I spoke with Rudy Mendoza from internet sales and setup and appointment. When we got the th My wife & I bought a new 2018 Ford Ecosport on Saturday. I spoke with Rudy Mendoza from internet sales and setup and appointment. When we got the the dealership Rudy hooked us up with Dedrick Fisher to show us the car and to help us. Dedrick made what can often be a car buying nightmare into a fun experience. Dedrick was absolutely great. He showed and explained the cars features to my wife and I. My wifes current car has no bells or whistles. So when she realized all of the options she was getting, she was like a kid in a candy store. Dedrick and I found ourselves smiling at her surprise and enthusiasm. The best part was when she realized it had a sunroof and that it fully opened and not just pop up. Dedrick and I actually had to laugh. Everyone involved with the sale were great but Dedrick's personality made our day! Thank you very much! More

Mariner Repair Ryan was not my scheduled service advisor but he helped me anyway, He was personable, listened to what was wrong, and great communicating with me. R Ryan was not my scheduled service advisor but he helped me anyway, He was personable, listened to what was wrong, and great communicating with me. Ryan made the experience super great. Even when I was signing the bill for almost a $1,000 (ouch!). He still made me smile. Great employee!!!! More

Excellent customer service !!! The thing I liked about Chapman Ford is that our salesman did not try to sell us something we weren't interested in. The Finance Dept did an exc !!! The thing I liked about Chapman Ford is that our salesman did not try to sell us something we weren't interested in. The Finance Dept did an excellent job of finding the best interest rate for us. The Service Dept team were very friendly. Of all the dealerships in the valley, we got the best deal at Chapman Ford. I love my new 2018 Ford Explorer Limited!!!! Thank you!!!! More

Easy choice! It was my second time at Chapman Quicklane after moving to AZ. Heidi and her team were quick and efficient, explaining the charges on my bill and why It was my second time at Chapman Quicklane after moving to AZ. Heidi and her team were quick and efficient, explaining the charges on my bill and why I had them-and not trying to upsell me on services I didn’t really need. Plus, I left my water bottle there and Heidi called me personally to tell me! Love bringing my car here! More

Very good good attention, I hope to return in 18 months with better credit score to do a business for a focus thank you very much for the business good attention, I hope to return in 18 months with better credit score to do a business for a focus thank you very much for the business More

Dedrick went above and beyond to make our experience an exceptional one. I would send our children, family, and friends to him to purchase a car/truck. From the time we stepped to make our experience an exceptional one. I would send our children, family, and friends to him to purchase a car/truck. From the time we stepped into the dealership, he was nothing but a gentleman and attended to all our needs. He personally came to our home to bring us the second key and owner's manual rather than us waiting at the dealership. He is an asset to your team/family. I will definitely refer him and use him for any of future purchases. More

Very pleasant experience Things went smoothly and quickly. Paperwork was ready when I arrived for my appointment and was out in about an hour. The sales rep was easy to work Things went smoothly and quickly. Paperwork was ready when I arrived for my appointment and was out in about an hour. The sales rep was easy to work with and there was no pressure what so ever. The sales rep picked me up at my house and drove me back to the dealership so I didn't have 2 cars; a very nice gesture. More

great overall experience Always have a great experience at Chapman.....had the car I wanted on the lot, I never felt pressured and the price for the car and my trade in were v Always have a great experience at Chapman.....had the car I wanted on the lot, I never felt pressured and the price for the car and my trade in were very fair! The dealership itself could use some workstations and other items to keep people busy while they are waiting. Put a few PC's in there and you are good to go! More