Chapman Ford
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Quick lane I went for “The Works” at Quicklane. Great service, friendly and professional. Heidi was great. I will definitely be back for future services and poss I went for “The Works” at Quicklane. Great service, friendly and professional. Heidi was great. I will definitely be back for future services and possibly sales. More
Awesome repair that was done fast! Great customer service! My business revolves around my vehicle having excellent A/C as I transport animals in the extreme heat. Chapman Ford got me in FAST, found out what th My business revolves around my vehicle having excellent A/C as I transport animals in the extreme heat. Chapman Ford got me in FAST, found out what the roblem was and got it repaired quickly. I was so happy to have my A/C repaired and working well. I was back in business Monday. Dave Ruttan was especially empathetic to my loss of business revenue to to my vehicle being out of sevice and to my concerns about safety in the heat for the animals than I transport. More
Service done quickly! On a trip recently my windshield washer pump stopped working. When I called to make an appointment, I was also told that there was an outstanding rec On a trip recently my windshield washer pump stopped working. When I called to make an appointment, I was also told that there was an outstanding recall on my truck as well. I dropped my truck off in the morning, expecting not to see it for a day or two. I was pleasantly surprised to get a call mid-afternoon that the truck was done! Picked it up and it had been washed too. Great service! Thanks. More
Raptor Order Ordered a 2018 Raptor through Marlo Watkins. Marlo was on top of the process throughout, he responded promptly to all phone calls and kept us updat Ordered a 2018 Raptor through Marlo Watkins. Marlo was on top of the process throughout, he responded promptly to all phone calls and kept us updated on all of the order, build and shipping milestones. Well done to Marlo and the Chapman Team. More
Had exactly what I was looking for !! After being ignored at a different dealer we stopped in at Chapman Ford and we met Dominic. He helped us immediately and showed us the vehicle we were After being ignored at a different dealer we stopped in at Chapman Ford and we met Dominic. He helped us immediately and showed us the vehicle we were looking for. Gave us a great deal, he was kind, considerate and did not waste any of our time. There were a few issues with the car and he did not hesitate to make things right. I would recommend Dominic and Chapman Ford to anyone looking to buy a new or used vehicle hassel free !!! More
Pretty quick and painless Byron who took care of me was very nice and had me out of there pretty quick. I drove in and he got what he needed, directed me to the waiting area, a Byron who took care of me was very nice and had me out of there pretty quick. I drove in and he got what he needed, directed me to the waiting area, and had me out in about 20-30 minutes. More
5 star service James helped us buy our first vehicle for our new business. His service was first class and knowledge of everything made the experience very smooth an James helped us buy our first vehicle for our new business. His service was first class and knowledge of everything made the experience very smooth and easy. He’s a credit to your company More
Great Service and Awesome Facility This was the 1st service for my new Ford Explorer. My A/C system had a leak that was fixed. Rosi, my service adviser, took care of everything and got This was the 1st service for my new Ford Explorer. My A/C system had a leak that was fixed. Rosi, my service adviser, took care of everything and got it all done in one day. Rosi was communicated clearly with me a addressed all my concerns. The shuttle ride was available promptly, so I didn't miss a beat at work. The new facility is great and all the people I interacted were friendly and helpful. More
Great people, very helpful I worked with Dana Southern of Your Car Insiders, so I didn't have to go through the negotiation process or anything. But Matt, Tim, the finance team, I worked with Dana Southern of Your Car Insiders, so I didn't have to go through the negotiation process or anything. But Matt, Tim, the finance team, and everyone we interacted with was friendly and helpful. They made the car ready for us, treated us with respect and care, and got us the car we wanted with minimal fuss. I had a great experience with them. More
Ricardo Canales did amazing He should be the manager because he was just out of this world, he’s an alien basically, I hope you guys consider his work and give him a promotion so He should be the manager because he was just out of this world, he’s an alien basically, I hope you guys consider his work and give him a promotion soon. More