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Chapman Ford

Scottsdale, AZ

4.7
616 Reviews
There's no better place to find a new Ford vehicle than Chapman Ford. We feature the entire lineup of Ford vehicles online and in person, including cars, trucks, SUVs, vans, and hybrid vehicles. Our sales and finance professionals can help you find the perfect Ford for your needs and financial situation. Chapman Ford proudly serves the greater Phoenix area and is conveniently located at 3950 N 89th St., Scottsdale, AZ. Let our ASE-Certified Master Mechanics and technicians care for your vehicle and keep it running like new. We use genuine Ford parts. Our staff is specially trained to keep your vehicle running in top shape. Once you have made an appointment, our friendly service advisors will confirm your service time, and answer any questions you may have regarding your vehicle. View our inventory online or contact us at 480-420-1460 and schedule a test drive of your favorite Ford vehicle.
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3950 N 89th St.

Scottsdale, AZ

85251

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Showing 616 reviews

June 26, 2018

Quick lane I went for “The Works” at Quicklane. Great service, friendly and professional. Heidi was great. I will definitely be back for future services and poss More

by BGSuperRealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi (service)
Jun 27, 2018 -

Chapman Ford responded

BGSuperRealtor, Thanks so much for taking time to provide these positive comments! I will make sure Heidi is properly rewarded! Bob Rose, Service Director

June 26, 2018

Awesome repair that was done fast! Great customer service! My business revolves around my vehicle having excellent A/C as I transport animals in the extreme heat. Chapman Ford got me in FAST, found out what th More

by Destineequest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ruttan, Candice Garcia
Jun 27, 2018 -

Chapman Ford responded

Destineequest, It was our pleasure to help. Thanks on behalf of the entire Team and we will definitely commend Dave and his Team. Bob Rose, Service Director

June 26, 2018

Service done quickly! On a trip recently my windshield washer pump stopped working. When I called to make an appointment, I was also told that there was an outstanding rec More

by AZExplorer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice
Jun 27, 2018 -

Chapman Ford responded

AZExplorer, Thanks for taking time to leave us excellent feedback. We also appreciate you choosing Chapman! Bob Rose, Service Director

June 25, 2018

Raptor Order Ordered a 2018 Raptor through Marlo Watkins. Marlo was on top of the process throughout, he responded promptly to all phone calls and kept us updat More

by tominphx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlo Watkins, Lisa Colpoys
Jun 28, 2018 -

Chapman Ford responded

Hi tominphx, Congratulations on your new Raptor, such an awesome vehicle. Marlo enjoyed helping you through the process and looks forward to assisting you with any of your ongoing needs. Enjoy getting out there with your new ride! Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

June 24, 2018

Had exactly what I was looking for !! After being ignored at a different dealer we stopped in at Chapman Ford and we met Dominic. He helped us immediately and showed us the vehicle we were More

by Kbennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Paccioni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy
Jun 28, 2018 -

Chapman Ford responded

Hi kbennett, Congratulations on your new vehicle, we total agree Dominic is a gem! Thank you for your business. Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

June 23, 2018

Pretty quick and painless Byron who took care of me was very nice and had me out of there pretty quick. I drove in and he got what he needed, directed me to the waiting area, a More

by YogiUSA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron
Jun 25, 2018 -

Chapman Ford responded

YogiUSA, thanks for the positive comments. We appreciate your business. Bob Rose, Service Director

June 22, 2018

5 star service James helped us buy our first vehicle for our new business. His service was first class and knowledge of everything made the experience very smooth an More

by Floral image Atlanta
Recommend Dealer
Yes
Employees Worked With
James Neate
Jun 22, 2018 -

Chapman Ford responded

Hi Floral Image Atlanta, We absolutely agree James is a HUGE asset to our company. We appreciate your business and look forward to many years delivering world class customer service for you and your friend/family. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

June 21, 2018

Great Service and Awesome Facility This was the 1st service for my new Ford Explorer. My A/C system had a leak that was fixed. Rosi, my service adviser, took care of everything and got More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosi Williams
Jun 21, 2018 -

Chapman Ford responded

AJ, Thanks for your positive review. We genuinely take pride in our work and thank you for noticing and thanks for choosing Chapman! Bob Rose, Service Director

June 20, 2018

Great people, very helpful I worked with Dana Southern of Your Car Insiders, so I didn't have to go through the negotiation process or anything. But Matt, Tim, the finance team, More

by ministermalice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mort
Jun 21, 2018 -

Chapman Ford responded

Hi ministermalice, Thank you for the great review for Dana, Matt & Tim. We appreciate your business and look forward to many years servicing all your vehicle needs. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

June 19, 2018

Ricardo Canales did amazing He should be the manager because he was just out of this world, he’s an alien basically, I hope you guys consider his work and give him a promotion so More

by Iampapi23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Salazar, Fidel Arredondo, Ricardo B Canales Sr., Mario Coronado, Sandra Harris, Jonathan Valesco
Jun 19, 2018 -

Chapman Ford responded

Hi lampapi23 Thank you so much for the kind words for Ricardo, Juan, and the team. They greatly appreciate you taking time to write such a phenomenal review. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

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